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Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 1167 / 1523  Very simplistic user friendly and helpful. Hope to use Ling in not too distant future. Delivery of our new Vectra was fine. Martin 
Editor Note:
Martin, you are manager of a Property Developers and Maintenance company, so I appreciate your comments. There was a slight issue of a week's delay in the contract start, so I sent you a refund for that week. It is really nice to deal with someone as efficient at replying as you, you made my job a pleasure. Thanks. -
Ling
Customer Letter: 1162 / 1523  Dear Ling,Long time no speak! I stumbled across this letter from you when cleaning out our Christmas 2008 cards and letters etc - and I realised I didn't reply. Sorry about this! All the best for 2009! Ling provided prompt friendly and professional service. Despite some initial difficulties I had with the dealer. Ling went the extra mile to ensure I got the car I wanted. She gets top marks in my book. I thoroughly recommend her.  Peter
Editor Note:
Peter, wow, it has taken you a whole year to write to me, hahaha. But, when it arrives, it is a lovely letter. Your Nissan Note should be giving good service, and I am so impressed that after a whole year, you still write to me. Thanks. I withhold your address because you are First Secretary to the New Zealand High Commission! No wonder I cannot understand your accent. I do not want to cause major security risk! Send me free return tickets on Air New Zealand, I will send you free noodles. -
Ling
Customer Letter: 1154 / 1523  We did a lot of research before contacting LingsCars for our new Toyota Prius lease car. All of it said Ling was a great company to use. They weren't wrong! Ling has kept contact, nagged me and kept me informed every step of the way. Thanks . Love all the little Chinese sweeties. Delivery was excellent. Frances
Editor Note:
Fran, well, you are now greener than grass! You can drive around all day and emit less CO2 than a cow! How good is that? It was really brilliant dealing with you. You run Blue Skies, a new school, based in Medway, which offers a unique service to children with social and communication difficulties. It is a caring school with an holistic approach towards education. So, now you have a caring, holistic approach to motoring, too. -
Ling
Customer Letter: 1153 / 1523  We would like to thank you all very much for all your help and the smooth delivery of our new Peugeot 207 CC. We love it! From start to finish, you and your team maintained professionalism and support to ensure a pleasant experience with Lings cars. The Lingo system is fantastic! Wishing you all the success for the future. Steve
Editor Note:
Steve and Leah, wow, you sent me a lovely card! You are sooooo kind! Now, you just need to wait for summer so you cen get the top down and enjoy the CC in the sunshine. In the meantime, have a great time in the snow :). Thanks again! -
Ling
Customer Letter: 1149 / 1523 /small.gif "car") As always Ling's service is great. I was always updated about what was going on and there were no false promises or over commitments. Thanks Ling! Delivered on time at a convenient location, but... the A6 could have been cleaner. Mark
Editor Note:
Mark, you are repeating customer, this car replaces a Megane Coupe Convertible. Wow. Maybe the weather was bad on the delivery day? Whatever, a quick wash sorts that out :) Thanks for comments, I do my best to be accurate - but you know that. As a financial controller, I appreciate you understand my cars are the cheapest and best value. See you in 2-years! -
Ling
Customer Letter: 1146 / 1523  Thank you very much for supplying our new Honda Civic. We couldn't have asked for a better deal with great service. We will certainly be back in 3 years time for another. Good delivery service, although 65 miles on the clock for delivery. Elizabeth
Editor Note:
Elizabeth, thanks for letter. 65 miles is nothing, often cars in a showroom have that mileage. Miles will be adjusted if you go over the allowance, at the end. Glad you were pleased with my service. Cheers! -
Ling
Customer Letter: 1144 / 1523  Excellent service from Ling and her team. Extremely prompt replies to any questions/queries and very friendly. Unreliable delivery of my Grande Punto from the dealer. Deborah
Editor Note:
Once again, the FIAT delivery bug - the dealers just can't get this together. Apart from that I know you were happy, Debbie. I do my best to be friendly and fast... unlike some companies. -
Ling
Customer Letter: 1141 / 1523  Very pleased with the fast, efficient service. My new Audi A4 came with everything as ordered. Simple and easy to follow communication. Would use Ling again. Would recommend LINGsCARS.com again. Good delivery from the Audi dealer - polite, fast and reliable. Anish
Editor Note:
Anish, you are happy with your new A4. I am so pleased. You are a dentist so you are used to pain, but hopefully you found my service painless :) Talk to you in 2-years! -
Ling
Customer Letter: 1140 / 1523  I have found you to be straightforward - no messing about and everything made as simple as possible. The whole exercise has been painless. Ling, you do what you say you are going to do - a rarity in this day and age. Many thanks. However, the supplier put the wrong registration in the service book - but good delivery. Paul
Editor Note:
Why do dealers make these simple errors?? I just don't know. Apart from that, I'm pleased you are happy. It is crazy that customers get surprised when I do what I say I will do - this should be normal behaviour. Unfortunately, with car leasing companies, it rarely is! Thanks for letter, Paul. -
Ling
Customer Letter: 1131 / 1523 Once again Ling a very simple and fun way of getting my new car. Having gone from urban warrior (Shotgun) to eco Warrior (Prius) the savings in just 1 month are incredible. Thanks once again. Excellent delivery, by a courteous polite driver. He phoned the night before and arrived on time having cleaned the car just before delivery. Excellent. Stephen
Editor Note:
Wah! Now you can grab back some of that green-ness you lost driving the Shogun Sport! What a difference in cars! Just goes to show that going green doesn't mean suffering. Those Prius are fantastic, everyone simply loves them. Thanks for being a long-term customer, Steve. -
Ling
Customer Letter: 1130 / 1523  Ling, you are the craziest, most fun person that I have done business with. I looked hard for a good deal and you had the best deals that I could find. It was a pleasure doing business with you. Very easy and straight forward and you made everything very clear on my new Vauxhall Astra Sport Hatch. Thanks. 250 miles on the clock when the car arrived, otherwise good. Tracey
Editor Note:
Tracey, that 250 miles will be adjusted from the contract, that is purely the distance of the delivery. I used the cheapest (and hopefully best) suppliers, not necessarily the nearest ones. Glad you find me nice to deal with, we certainly had some fun! It is great to hear that you found everything easy and straight forward. Thanks! -
Ling
Customer Letter: 1124 / 1523  We are very happy with our new CRV and extremely impressed with the quick, helpful and very friendly service Ling and her team provided. I would be very happy to do business with her again and I intend to as I am looking into getting another vehicle for my dad really soon. Best wishes. Excellent delivery, a very good service and a lovely car. Matthew
Editor Note:
Matthew, wow, such a stunning letter. I really do my best and this dealer was great. Everything went so smoothly. Enjoy the CRV, a brilliant car! -
Ling
Customer Letter: 1123 / 1523  Great woman, fast, friendly and funny! All excellent, a top service will definitely use again. Thank you. Finance company bad. No paperwork sent, direct debit late and cheque took ages to go out of my account. Mathew
Editor Note:
What a surprise! The weak link is often the dealer or the fin co! Here it is the latter. What can I do with these very large firms, I pull my hair out. However, the first part of your letter makes me happy, Matt. Enjoy your Captiva! -
Ling
Customer Letter: 1122 / 1523  I was particularly pleased with your very efficient form filling procedure on the web. Your Lingo system is excellent and is a neat way of recording all correspondence. Ultimately, I hired my car with you because you offered the most competitive price ...by quite a big margin. I'll be back in 2 years for my next car! Average delivery, dealer didn't call me as asked. He left the car with my mum on delivery day! Ceserian
Editor Note:
Oh dear Ces, a curate egg this one! On an Audi Q7 I expect a better delivery (actually on any car, even a Fiat Panda!). I will kick the dealer. However, you got a great price and you enjoyed the ride. See you soon! Enjoy the Q7! -
Ling
Customer Letter: 1121 / 1523  I'm loving my Nissan Qashqai Ling - but that I could get anywhere. What is in short supply nowadays is good customer service and you provide that by the bucket load. Your efficient, humorous service is rare but oh so welcome and you made the whole process of leasing a car totally stress free. You certainly have the X Factor Ling - X-cellent, X-ceptional and X-traordinarily crazy!Great delivery, car arrived when they said it would in perfect condition by a friendly driver. Catherine
Editor Note:
I'm X-tremely pleased with your letter, Catherine! You have a dead cheap Nissan Qashqai, and you were very nice to deal with, you made me laugh! Talk in a few years! -
Ling
Customer Letter: 1116 / 1523  Ling Valentine, the crazy woman off the telly. The dragons missed out 'cause Ling's service is quality, so is my Corsa. As is her website and I love Lingo. No issues with delivery, done + dusted within 4 weeks. Well done Ling – I got the car I wanted and the colour I wanted, you did better than the local dealer and I thank you. Excellent delivery, great car, delivered to my door before 9.30am. Impressive - shame the delivery man had to make is own way home, bless him! Sarah
Editor Note:
Hahahahaha, he is still probably thumbing the lift. I save money on deliveries by forcing the driver to walk home. Especially when it's raining. You seem happy, Sarah. Glad about that, you have a great new Corsa for 3-years, now. -
Ling
Customer Letter: 1115 / 1523  Thanks for the Nissan X-Trail Ling. Hassle free car rental! Good delivery. Look forward to doing it all again in 2 years. Geoff
Editor Note:
Geoff, thanks. As you work for Microsoft, I have decided to issue with an X-Trail Service Pack which will fix a few of the faults on this vehicle, but will introduce new ones. The X-Trail will need to be validated and will prompt for this every week. It may crash. Hope you enjoy the car :) -
Ling
Customer Letter: 1114 / 1523  Thank you for excellent service delivery. It was fun dealing with you, a little different to the normal business manner but I was very happy with your service. You definitely provided some of the best customer service I received. You were prompt in your replies and kept me up to date with all developments along the way. I will definitely use you again. Good delivery of my Merc C-Class in neat and good condition with all the necessary documentation. Zaid
Editor Note:
Zaid, thanks for the comments, glad you enjoyed getting your new Merc. A bit different to the normal stuffy Merc dealer, eh? -
Ling
Customer Letter: 1113 / 1523  To all future customers. You spec the car/van from Ling. It is ordered. You pay a deposit. It arrives. No problem. The Tao of Ling Way Do - thanks. Gary
Editor Note:
Who needs Ying and Yang when you have Gary Jam? Thanks for mental letter, glad you are happy as sandboy with your new VW Caddy van! Random words seem to help in Do Tao Gang Wang Van Note. Mental customers = happy Ling -
Ling
Customer Letter: 1111 / 1523  Well we got there in the end! First came across your site by accident, but glad I did. My new Freelander GS is superb, just like your service and the way you deal with your customers. Excellent communication throughout and a completely different (but fun and enjoyable) experience from anything I have coma across with regarding to buying a car. The only glitch was the wrong model was delivered initially but I just left this with Ling to sort out. This was done promptly and efficiently. In the words of the Terminator…I'll be back. Love the car, I'm even washing it every week! Graham
Editor Note:
Right... well this is stupid supplier problem. Graham wanted an Auto, I ordered an Auto, supplier delivered a Manual gearbox car. They replaced the car instantly though when I er... pointed it out to them... with my boot! Idiots. How can that happen? Amazing how these dealers survive, eh? Sheer stupidity. Still, I am so glad my lovely customer got what he wanted in the end. Thanks for comments, Arnie (oooops, I mean Graham!) -
Ling
Customer Letter: 1109 / 1523  Greetings Ling! Thanking you is not enough. We have received everything and more with regards to you supplying us with 2 x Citroen Nemo 1.4 HD1 LX. You stated what was going to happen and it did. We at As Green As Limited would recommend you to anyone. You truly go above and beyond the call of duty. We will be ordering again soon and it will be from you. Service and handbooks followed on from the vans. Selvin
Editor Note:
Greetings Selvin! You are a courier business, so you will be doing 40k per annum in these vans! Wow! I look forward to more business. Glad you were so happy with my service. -
Ling
Customer Letter: 1107 / 1523  Ling - thank you very much for the outstanding service you provided getting my Mercedes A Class. I will definitely be back to you in the future. Fantastic service. Excellent delivery, we are very happy. Nebiye
Editor Note:
Nebiye, no problem. So glad you are happy bunny. Enjoy the A-Class baby Merc! -
Ling
Customer Letter: 1105 / 1523  This was the easiest purchase I have ever made. Nothing was too much trouble for Ling (she even gave me advice on broadband). The car arrived on time and exactly as promised. Keep up the good work. Excellent service, my Astra Sport Hatch arrived as promised. Alan
Editor Note:
hahaha, Alan, well, good to get someone onto fast broadband, as well as into a fast car! You should note I am expert on Counter-Revolutionary criticism and capital punishment, if you need advice on that subject, too. As you are a branch manager of Allied Carpets, you may find it useful. You were a perfect customer, thanks :) Glad you liked my service. Careful with the static from the carpets, it can blow up a cable modem. -
Ling
Customer Letter: 1104 / 1523 Ling does everything it says on the web. Helpful informative and no nonsense (except for the Lingo). Excellent service. Excellent delivery. My Fiat Grande Punto was delivered on time, in best condition. Douglas
Editor Note:
Hahahaha, my LINGO has lots of nonsense and toys, these are designed to stop you getting bored while you are waiting for your car, Dougie. You don't HAVE to click on that stuff, but you do get free goodies if you do :). Glad you are dead pleased with your new Punto. -
Ling
Customer Letter: 1101 / 1523 When I compared prices I was interested in LINGsCARS because it was a good quote for a Prius. As I researched more it become obvious that it was not just a good price. Ling is fun to do business with, enthusiastic and pays close attention to a customer's needs. She has made my first leasing experience a real pleasure, long may she prosper. My Prius was delivered to my door with courtesy and attention to detail! Geoffrey
Editor Note:
Geoff, I have withheld your address because you are a Training Development Officer with the British Army and I don't want Al-Qaida chasing you for free training. Thanks for the comments, glad you followed your instincts. Hope you enjoy that Prius. Better saving the world with a Prus than by shooting people :) -
Ling
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