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Lings' car leasing customer letters

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1523 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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Letter
Customer Letter: 800 / 1523
Lewis says...
CarLing

The car has been delivered and it appears to be perfect. Thanks for all your help - it has been a pleasure doing business with you.

Kind regards,

Lewis


Editor Note: Lewis, that is fantastic. You have been a lovely customer to deal with. Go and enjoy your SRi Astra. See you in a couple of years (hopefully), hehehe. - Ling



Letter
Customer Letter: 799 / 1523
Colin says...
CarMy car took months to arrive, but that was Nissan's fault and nothing to do with Ling! I will definitely use Ling again in three years when the contract has finished. The car is excellent by the way! No problems on delivery, excellent. Prompt delivery.

Colin


Editor Note: Yes, it took months to arrive because you ordered the most popular car in the UK, I think! The workers at Washington are going like mad to build these Nissans. I place many orders months in advance. I am happy you could wait, and I am happy you seem really pleased! Also, as you are a senior IT consultant, I am really pleased you enjoyed to use my website. - Ling



Letter
Customer Letter: 790 / 1523
David says...
CarOur experience during the lease of a new Nissan Qashqai was very straight forward with no complications whatsoever. Ling is an extremely professional and efficient individual who always promptly responded to our email enquiries/requests within minutes of them being sent.

I wouldn't hesitate to recommend her to business colleagues and acquaintances, as her service has been second to none... something which cannot be said of larger organisations in the same sector.

David


Editor Note: Dave, yes, well... not everyone is great in the car business - everyone knows that. I do my best to BE the best. As you are the owner of a large business of your own, I feel proud that you say such nice things. Speak soon! - Ling



Letter
Customer Letter: 788 / 1523
Vikki says...
CarWell done, Ling. Great Service and excellent patience! Excellent delivery. The Zafira is wonderful and was delivered within 24 hours of our cheque arriving at Ling HQ. Enough said. Thanks.

Vikki


Editor Note: Vikki, I should point out that this is extremely fast delivery, i can't always manage this. Everyone reading this, please take note. Enjoy the bloody Zafira. Great car, cheap price! - Ling



Letter
Customer Letter: 787 / 1523
Grahaeme says...
CarLing you are a legend. I have never had someone email me back so quickly. Fantastic service from start to finish. I will definitely use you again in future (providing you are still the cheapest).

Grahaeme


Editor Note: Hahahaha, and who will beat me on price?? Not the dealers. My thought is "why email slowly when you can email fast?". DEALERS TAKE AVERAGE 24 HOURS TO RETURN AN EMAIL. All mine are done well within 24 minutes, probably sooner, immediately if possible. Got to laugh at the poor dealers... Enjoy the new Ford Mondeo! - Ling



Letter
Customer Letter: 786 / 1523
Thomas says...
CarGreat lady - wonderfully nuts but sharp and a pleasure to do business with. A smooth and hassle free way to contract hire a new Nissan Qashqai. Good delivery - car mats would have been nice.

Thomas


Editor Note: Thomas, I have 500 car mats on order - special design. Half the time, the dealers do not provide these and they are important because I know you want to keep your car in top condition, for the return in 2 years. I will forward a set. Every car will get free mates soon - when my big order arrives. But it takes time to get these made. So pleased you are happy. - Ling



Letter
Customer Letter: 785 / 1523
Andrea says...
CarAs said in my email; brilliant website, excellent dialogue, inventive service and fantastic car. Excellent delivery. Glad your website explained that financial info could take some time. Thanks again.

Andrea


Editor Note: Yes, these Toyota Corolla Versos are really lovely cars :) Thanks for letter, i always appreciate feedback from business owners. Glad you are so happy, Andrea :) - Ling



Letter
Customer Letter: 784 / 1523
Andrew says...
CarWhilst I knew I had ordered an Audi TT with a long lead-in February until September, Ling kept me full informed along the way and delivery was totally hassle free and spot on the agreed date. An excellent service all round and a bit of fun as well. Perhaps a little sceptical at the start but a firm believer at the end. A big thank you.

Andrew


Editor Note: Andrew, this must be a record lead-time for me. WoW! 8 months from ordering to delivery! Audi are really behind with TT production, glad you were patient enough to wait for the car :) You were lovely... I know you didn't believe me at first, but by the end you knew I was telling the exact truth with regard to the price and delivery time :) As a business owner, I appreciate your comments. Thanks. - Ling



Letter
Customer Letter: 783 / 1523
Raymond says...
CarWould use LingsCars again and would recommend her to my friends. The whole process from start to finish was painless. Excellent delivery. Ling does deliver. Merry Christmas.

Raymond


Editor Note: Merry Christmas to you, too, Ray! Bit strange if someone is reading this in July :) Thanks for letter, comments always welcome! - Ling



Letter
Customer Letter: 781 / 1523
James says...
CarIt has been a real pleasure getting my car from you. You were patient with my questions, excellent at communicating, and everything went very smoothly. My only concern was lack of clarity and planning about when I would get the car, but it came within the period originally estimated, so it was not a problem. Many thanks for the great service. Excellent delivery.

James


Editor Note: James, well, that is Vauxhall for you. Sometimes they cannot provide accurate info about exact delivery, but from experience I knew this car would arrive when we estimated it would. Glad you are so happy :) - Ling



Letter
Customer Letter: 780 / 1523
Robert says...
CarLing just rings my thing excellent service from beginning to end.

Robert


Editor Note: WoW!!! Short letter. Nice comment :) Thanks Robert! - Ling



Letter
Customer Letter: 779 / 1523
Ashley says...
CarWhen I decided I wanted a Lexus I went to my local dealer to see if he could match Ling. He said that Ling was lying and couldn't get me the Lexus IS at the price quoted by Ling. Well... I now have the car, as usual on time, and at the price quoted. Ling does exactly as she says, this is my 2nd car from her and she has always delivered. Still hate the bloody Chinese sweets though.

Ashley


Editor Note: Ashley, you work in a solicitors in London, so I guess you learn to tell who is lying. In this case, the official Lexus dealer was lying. Dealers tend to do this, unfortunately. Enjoy the bling-bling car, enjoy Christmas! For the benefit of the tape, you are a male Ashley, not a female. Thanks for the letter of support, grassing up the dealers. The Lexus dealer who accused me of lying was: Lexus Southend, 9 Stephenson Road, Eastwood, Leigh-on-Sea, Essex SS9 5LU. Merry Christmas, Lexus Southend! - Ling



Letter
Customer Letter: 775 / 1523
Justin says...
CarGood service, thank you. See you in 18 months for my next car. Excellent delivery of my Alfa 159, very professional.

Justin


Editor Note: Justin, so glad to get your note. Thanks. Enjoy the Alfa 159, these are lovely cars, fast and stylish. - Ling



Letter
Customer Letter: 774 / 1523
Andrew says...
CarHi Ling,

Thank you for your great service. I can't say bad stuff about you because there is none to say. I found you to be friendly and good fun. A great all-round service. Excellent delivery, my Qashqai arrived with a friendly smile.

Andrew


Editor Note: Andrew, wow, you run a power station! Please keep the electricity coming. I think you supply the Queen in her castle! Enjoy the Qashqai, you were lovely to deal with. - Ling



Letter
Customer Letter: 773 / 1523
Suzanne says...
CarI received a great service from LINGsCARS. She replied quickly to all emails and gave me enough information to make an informed decision. Excellent delivery, helpful and professional.

Ling - I will be back in two years, without a doubt.

Suzanne


Editor Note: Sue, well, you got a lovely pearl black Clio :) Hope you have a great time driving in Essex and hope it does not clash with the white trainers. You are a Production Control Manager for Royal Mail, please give them a kick and tell them - "no more strikes!" :) - Ling



Letter
Customer Letter: 772 / 1523
Nick says...
CarA quick and efficient service. Best deals around... I know, as I checked a lot of other companies websites. Keep up the good work. Car was one day late for delivery. See you in 2 years time.

Nick


Editor Note: Nick, what a fantastic address you have. A new, posh car for a posh address. You can tell you are an estate agent :). The C-Class Mercs are bargains at the moment and the new models are great cars. Hmmm, one day late... I cannot work miracles and even Mercedes Benz get it wrong sometimes. Bloody Germans; you cannot rely on these damn foreigners, eh? :) I hope the small wait did not spoil it for you. At least you don't need to fill in a HIP for a car :) - Ling



Letter
Customer Letter: 767 / 1523
Richard says...
CarThe Audi Q7 was my first lease, made very easy by Ling. Good prices and great service! Excellent delivery on time by a very helpful driver.

Richard


Editor Note: Richard, thanks for taking the time to write. You are director of a successful hire company, so I am very pleased you say such kind things about my service. Enjoy the Q7! - Ling



Letter
Customer Letter: 765 / 1523
Stephen says...
CarLing, just wanted to say thanks to you and your team for helping me arrange my new car. It arrived on the agreed date and is great fun! The price was fantastic. Also, thanks for helping me out with a contact for insurance - they gave me the best price. Good delivery of my Astra Sport Hatch.

Stephen


Editor Note: Hey, you are a manager for BAA - I just love senior customers like you, you are so well behaved and your paperwork was great, Stephen. Another 150bhp CHEAP Astra gets delivered, these are real fast, bargain new cars. Yes, the insurance company I recommend is very good, they do not have marketing costs to add in, you see. Enjoy the Astra! - Ling



Letter
Customer Letter: 764 / 1523
David says...
Carmmmm....

Initially OK, but became a bit frustrating getting one-word answers to queries and communications. Great website though. Excellent delivery of my Mini One.

David


Editor Note: David, Wah! Hmmm, glad you are pleased with the Mini, but I think you are wrong about the one-word replies. I try to be accurate and to the point, though. Here is a bit of my side of our communications... just to prove to everyone I am not so terrible :)... plus you sent me a lovely bag! Thanks :)

Hi David, Your car is in stock now. Reg: RJ57 ***. We can offer delivery on 15/10/2007. Please confirm if its ok and to where? Please also give a contact name and number, just in case. I have attached delivery information for your reference. Please read it before taking delivery of your vehicle. Regards Ling Valentine

Dave, I have requested the reg for you. When they get back to me I will let you know :o) Regards Ling

Dave, The car is not due to the dealer till the 30th of September :o) Regards Ling

Dave, Your car is due to land at the dealer on the 30th of September. Hope this helps :o)Regards Ling

My table tennis stuff just fits :)))) Ling

Hi Dave, Thanks a lot! Got the bag today. Its lovely :-) Cheers Ling Valentine

David, I got your docs back in the post, just to let you know. Thanks. Please wait, I send to the finance company for them to make sure everything is OK, and then we give the release to the dealership. I will be in touch.

WoW!!!!! :) Ling

Dave, Done. (ref to adding hyperlink for you) http://www.lingscars.com/links.php, Ling

David, Documents are in the post to you! You should get them tomorrow. If not, please panic. Regards, Ling.

David, The finance company have just got back to me. They said: Please can you confirm what the colour is we only do astro black not dark grey? Please can you e-mail/ fax ??? Thanks!! Regards Ling.

No worries, I have sent your order to the dealer. I told the dealer to get whichever one is the quickest. Regards Ling Valentine.

Hi Dave, I will send it to the dealer now. Any problem, I will let you know. Ling Valentine

I have attached the email I sent you yesterday. The cancelled car is gone. Sorry. Ling Valentine

As on the website. £179.99 + VAT per mth... I don't know if the car is still there now... The mini coopers are too hot. Regards Ling Valentine

I did. But I can't do a cooper for Mini One hatch's price. Sorry. Ling Valentine

Hi Dave, The dealer just had a cancellation for a cooper: MINIC COOPER ASTRO BLACK - METALLIC CLOTH COSMOS BLACK ROOF IN BODY COLOUR Is it any good? Ling Valentine

Dave, Cooper is £211.38 per mth incl vat. Its more expensive than the mini one. Regards Ling Valentine

Hi Dave, Shall I bin the order form? Unless you want to wait for a factory order, I really can't get a mini so quick. Regards Ling Valentine

...and there was lots more, prior to this. I hope you agree, a bit more than one word... :) As sweet gift, I give you another hyperlink, above :) - Ling




Letter
Customer Letter: 763 / 1523
Steven says...
CarLINGsCARS have been the best priced so far, as I have done a lot of research. I first looked at Ling's site one year ago when I was considering whether to buy or lease my next car. I asked her lots of questions and got quotes for other makes of cars. She always replied promptly to all my questions.

Her site has bags of info on it, and is really easy to use. Other companies just don't compare and she also gives you a free lunch! My Vauxhall Corsa SRi was delivered early in the morning (good), excellent delivery.

Steven


Editor Note: Steven, well, I still can't say your surname, but you have been a lovely customer. Plus you sent me the Chinese RMB yuan back, as you said you didn't want my sister in trouble, in China. Thanks for all your time and trouble, I appreciate when customers choose cars carefully. Worth to check back a few times, bargains always come up :) You are a house builder, so I expect LOADS of business from you in the future, I am sure you will be worth £ millions, soon. - Ling



Letter
Customer Letter: 759 / 1523
Andrew says...
CarI cannot recommend LINGsCARS highly enough.

From beginning to end - from the crazy website through to the crazy emails and phone calls - the whole process was just superb. Ling promised the car two weeks sooner and £10/month cheaper than any other company and delivered as promised.

Just fantastic - great service. Good delivery. Thanks for everything. Will be back in 2-years for the next deal!

Andrew


Editor Note: Mike Alpha Romeo Kilo, Lima India November Golf. Nissan Qashqai on finals, hehehehe, glad you like the "crazy" everything - I really enjoyed having you as a customer. You are a bloody Air Traffic Controller at NATS, so I'm glad you enjoyed my organisation, your Nissan Qashqai "landed" exactly on time :))) Every car delivery is a good one, as long as I walk away from it without getting chewed up by the customer, eh? - Ling



Letter
Customer Letter: 750 / 1523
Robert says...
CarWe ordered a new Land Rover Discovery in April from a supplier saying they were "the largest in Europe". They were ready to deliver in October, but discovered they had ordered the wrong model.

So we contacted Ling. On the 19/10/2007 we confirmed out order to Ling to be delivered in 14 weeks. The car was delivered in November (9 weeks early - Ling) and it was even the right Land Rover Discovery Model.

Robert


Editor Note: Picdar is the market leader for content management and automated media workflow applications. You work with many large companies and organisations such as Medicins Sans Frontiers and EMAP. It just goes to show that one market leader comes to another - me - for the supply. The larger company who messed up (no names) shows how often things go wrong in this industry and that size is no guarantee. I did my best to find you the soonest car available, Bob. So pleased you were very happy. I give you hyperlink :) - Ling



Letter
Customer Letter: 749 / 1523
Jeff says...
CarLing, Great service, emails answered very promptly and I always felt you were on my side. The Clio Campus is a lovely little second car. Excellent delivery.

Jeff


Editor Note: Jeff, you have had two cars from me in two months! These Clio Campuses are stunning value, I think they are built in Slovenia or somewhere. Hope it does a great job for you , enjoy it! - Ling



Letter
Customer Letter: 746 / 1523
Jeff says...
CarLing. Thanks for the second car (Land Rover Freelander 2) from you in two months, I must have been happy! Excellent delivery. Will be back in two years, for two more cars.

Jeff


Editor Note: Jeff, this is just the thing for a Mortgage Broker, with some tough times for house prices ahead. All your motoring costs are now fixed. This new Freelander is a fantastic car with a great engine. Enjoy it, I hope it snows in Surrey, this year! - Ling



Letter
Customer Letter: 744 / 1523
Chris says...
CarWe are absolutely delighted with our brand new Vauxhall Zafira and with the superb service you provided. You made the whole process, from selecting our new car to receiving the keys, straightforward, quick and even fun!

Good delivery. Well done Ling, keep up the good work - see you again in 2-years time.

Chris


Editor Note: Chris, as you are an IT manager, I take great pride that you like my web service. I really do my best to make the whole service fun, even though we are dealing with big, expensive things like cars. Although in reality it is a very cheap rental for such a brilliant new 7-seat car. Talk soon! - Ling



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THE UK's FAVOURITE
CAR LEASING WEBSITE!

The UK's FAVOURITE car leasing website
The UK's FAVOURITE car leasing website
Boss: Ling Valentine MSc IoD
15 Riverside Studios
Newcastle Business Park
Newcastle upon Tyne, NE4 7YL
Tel 0191 460 9444
sales@LINGsCARS.com
I prefer email to phone - Ling
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