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Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 1242 / 1523  This Renault Koleos is my second Ling Lease and the service was just as good as the first one. It really is important to us small businesses to have this quality of service with every email answered in rapid fashion and always being kept informed on timescales. We thoroughly recommend Ling's services to others looking to lease a vehicle.In complete contrast, the Renault dealer was poor with aborted delivery, second key missing (subsequently arrived) no apology from them. Lon 
Editor Note:
Yes, this dealer was 100% shit. In terms of shit - this was dog shit, not cow shit. How on earth they survive in the recession I don't know? I had to spit blood to get that stuff sorted for you Lon. All I can say is sorry, and I'm glad you recognise the ocean of difference between me and the dealership. Some dealers are my constant weak link. Like pushing watery string uphill. Still, you are happy now, and I will see you in a couple of years! Ciao! -
Ling
Customer Letter: 1241 / 1523  I ordered my new Cit C5 over the Chrstmas holiday and I thought this may have caused a delay... but Ling was polite (POLITE???? me? Wow! - Ling) and efficient making sure I received the new car as quickly as possible. I would highly recommend LINGsCARS.com to my friends. Good delivery. Michael
Editor Note:
Hey Micky! Your car's so fine it blows my mind, Hey Mickey! Hahahaha. You will not believe this Micky, but I did most of the work on your Citroen from China! I was in China at Christmas and using the power of the internet, not many people noticed, hahaha! So, you can say, you got a new car from China! Glad you are happy bunny, I am damn surprised you think I am polite. Maybe I shouldn't mention this, but you work for FORD! Gotta laugh. I will also mention, Citroen UK (idiots) made a delivery mistake on your car, sending it to the wrong depot, that cost me a few days on delivery. -
Ling
Customer Letter: 1240 / 1523  What a great service! Ling puts the big companies to shame. Any questions I had were answered within the hour. A totally painless and thorough service. There's only one Ling Valentine!!! Good delivery, but I didn't get a spare key, thought this was weird. Matthew
Editor Note:
Hahahaha, only one of me? You should be grateful! Matt, the spare key on these Peugeot CCs is retained because the contract period is short. I can get it issued if you really want it, but they have such a high charge for lost keys on this car that they try to keep it safe. A bit nannying I agree. Really pleased you had a wonderful time grabbing your new 307. Top down! -
Ling
Customer Letter: 1238 / 1523  Ling brings a refreshing alternative fun approach to buying a car. Her off the wall approach is accompanied by value for money and an excellent service. My daughters loved the sweets! Good delivery, my Vauxhall Zafira arrived early. The delivery driver was polite and helpful. Huw
Editor Note:
Aaaaaaaaaaaaagggggh! You should not feed the poison Chinese sweets to children, Huw. While kids are at a sensitive growth stage, the chemicals can have weird effects. Still, you can lock them in the Zafira and let them take out their hypo-activity on the car. Thanks for sweet (hehehe) letter! Enjoy the Zafira! As you are Royal Navy Commander (like James Bond), I withhold your address so the Iranians cannot take you hostage. -
Ling
Customer Letter: 1237 / 1523  LINGsCARS made the process of arranging my new company car fun and the LINGO system kept me up to date with the status of my BMW application at all times. Good delivery, prompt as promised. Paul
Editor Note:
Wow, I haven't done many BMWs this year, but I found you a great deal on your new 3-series, Paul. Go and have some fun in it, I hope you have a great 3-years at the wheel. Nice cars, I had a BMW 3-series, 2-years ago and enjoyed it immensely. Great to help you out. -
Ling
Customer Letter: 1231 / 1523  Ling makes leasing a car simple, efficient and competitive - nothing is too much trouble. This V50 Volvo is our second car from her and it won't be the last! Good delivery, no issues. Richard
Editor Note:
Richard, super duper. As a repeat customer, I'm so happy that you are pleased. Those Volvo Sportwagons are brilliant cars, everyone loves them. Enjoy it. -
Ling
Customer Letter: 1230 / 1523  Great car at a fantastic price! I had problems which were out of your control but could have done with an alternative from you during the long wait. However, your communication was excellent and I look forward to doing business with you in 2-years. Poor delivery. A complete "couldn't care less" attitude. Robert
Editor Note:
Bob, you had a nightmare. To cap it all Daimler Finance overcharged you £623.40, which I got refunded to you by CHAPS, pronto. To start with, Daimler finance messed us around on the car and we both thought it was a lost cause at one stage, but you got the car in the end (despite the fact at one stage we both thought we should commit suicide, it was so difficult). You were great the way you trusted me. The delivery is just the icing on the cake by the industry fools. Amazing a Merc dealer can be so bad! All in all, you are a star customer and as we were both on the same side in all this, I am happy to report you are 100% happy with you lovely new SLK. Re the "alternative", there is simply no money for this, at my end, my margin is thin. However, you deserved one. But there is more chance of Elvis turning up than the finance company fronting a courtesy car. -
Ling
Customer Letter: 1221 / 1523 A very efficient service. Highly recommended. Excellent delivery of my new Zafira. Jason
Editor Note:
A very efficient letter. Highly short. Excellent delivery by Royal Mail.Hahahaha! Enjoy the Zafira, Jace! - Ling
Customer Letter: 1219 / 1523  The entertaining website is interesting - but more than anything else Ling CARES! She worked hard to get what I wanted, when I wanted it, and I wholeheartedly recommend her. The LINGO document upload system is genius. Excellent delivery of my new Civic. Gary
Editor Note:
Well, for philistines out there (that is: smug and ignorant and indifferent or hostile to artistic and cultural values), Gary Sinyor is a film director with a number of best-selling films to his credit, like A Pig Farmer Called Leon and In My Dreams. He has worked with stars like Renee Zellewegger and Ling Valentine. Hahahahahah! Well, Gary, you did send me a DVD and complimented me on my web movies ... if "Christ, that's bad" is a compliment? :) Gotta laugh. Anyway, I withhold your address from groupies and naked girls who just want cheap sex on director's couch. Enjoy the Civic. Thanks for the comments on the LINGO system. -
Ling
Customer Letter: 1216 / 1523  LINGsCARS has been a revelation in doing business in the UK. Gone are the days of traditional letters, post and replies and have been substituted with almost instant responses from personnel with a very good understanding of their customers' needs.Even if something was incorrect, it was resolved almost instantly. Well done. I cannot abide businesses who do not respect how busy their clients are and make you wait for information - well done Ling for breaking the trend. Good delivery, car was very dirty (***WAH! BLOODY DELIVERY DRIVERS!!! - Ling***) but arrived on time. John, one of my staff, is thoroughly enjoying the car. Martin
Editor Note:
Martin, what a fantastic letter, thanks. This is when I feel so happy, to put in all the effort. There is no reason response cannot be instant (for any business) but UK car dealers are some of the worst in this respect. Car was dirty due to the distance travelled on a bad day, BUT no excuse for at least not car washing it before delivery. I kick the supplier. Thanks again, your letter is on my wall. So glad "John" is happy chappy :) -
Ling
Customer Letter: 1215 / 1523 Absolutely excellent service, best website I've ever seen or used. The best car deals in the UK! Communication was second to none. I have been recommending LINGsCARS ever since. Will I get a discount on the next car I lease? Good timely delivery on my new Honda Civic, the car had to travel a long way. Diane
Editor Note:
Diane, that is a stunning note, thanks. As you are a director of a Pharma company I withhold your address to stop the loonies burning your cat. I do appreciate your comments, and we certainly had a great chat while you were getting your new Civic. That is a great, cheap car! Enjoy it. -
Ling
Customer Letter: 1214 / 1523 Many thanks for a fast, smooth transaction to grab my new Peugeot 307CC. Will recommend you to anyone I know who needs a new car. Craig
Editor Note:
Short letter Craig, but sweet. Use sunscreen when you drive your new CC with the top down! Can you smell the hops, yet? -
Ling
Customer Letter: 1212 / 1523  A unique experience - professional with a bit of craziness thrown in. Excellent communication throughout. A first class service. Excellent delivery of my new Mondeo Estate, prompt efficient and careful. Richard
Editor Note:
Hahahaha, a bit of craziness! BRRRRRRRRAKK-KA-KA-KA! In the boring world of miserable clone car dealers, craziness livens stuff up. Glad you thought "Excellent", that is my goal. Cheers Richard! -
Ling
Customer Letter: 1205 / 1523  I am very happy with the service you have provided, however when the Grande Punto was delivered there was no aerial with the car and the delivery man didn't show me how to work the cer; eg. the Blue and Me. Joanne
Editor Note:
Joanne, once again I am let down by the supplying dealer! I kick them, beat them up and shout - but some dealers are STILL so unresponsive. They should learn better customer service, eh? I am pleased you are happy with MY service, shame I cannot say the same about the dealer's service. Boots swing into action, AGAIN! Grrrr. -
Ling
Customer Letter: 1197 / 1523  Ling, thanks for the whole experience. From take off to landing the whole process was quick and simple. What a great idea the Lingo area is. You can see the current status and history in a second. We'll be back! Delivery of my new SAAB was good. Stephen
Editor Note:
Stephen, thanks for great comments. I put a lot of effort into my LINGO area. Shame only customers get to see it. Bet you look cool in your new SAAB Sportwago, see you in a couple of years. -
Ling
Customer Letter: 1195 / 1523  Hi,Just 3 words; Easy, efficient, cheap. Thanks. Delivery of my new Citroen C4 Grand Picasso was good. Michael
Editor Note:
Just 3 words, Michael: Thanks For Letter! Hahahaha! -
Ling
Customer Letter: 1194 / 1523  Look beyond the Chinese business tactics and you will find a rare breed of company that will do what it can for its customer. I wanted a good value lease car and Ling supplied me with one! What else can you ask for? Delivery of my new Citroen C-Crosser was good. Christian
Editor Note:
Christian, thanks for the letter. I am not sure about the Chinese business tactics, I don't quite poke you in the eyes with chopsticks or threaten you with a giant cleaver. I admit to poisoning you with Chinese sweets :). Enjoy your lovely new C-Crosser. -
Ling
Customer Letter: 1193 / 1523  You are my Valentine. You delivered a shiny new Mercedes C-Class Saloon in only 10 days, just before Xmas! You send me sweets and money. You are brilliant.On the other hand, the Mercedes Benz finance company are shit! They steal my money and don't give me sweets. They have taken 2 x initial payments and have not refunded at the time of this letter. This is now sorted, you have told me: "Thank you, I am now a happy bunny". The dealer has subsequently said "We are going to post him a set of mats despite the fact is wasn't our fault to help cheer him up again.". - Ling Robert
Editor Note:
Yes... ahem. Thanks for being so plain, Robert. However, it just shouldn't happen. How on earth can these big companies make so many mistakes? I just dunno. Yet another case of a customer being very happy with me and being let down by the other parties. Ho, hum. What can I do, sack Mercedes Benz??? At least you are happy with me, and with your new car :) -
Ling
Customer Letter: 1192 / 1523
We have been getting cars on lease/contract for a while. I tried Ling for my wife's car and now will not go anywhere else. Ling did our second car. Service is excellent and Ling treats us like a family. Nothing is too much for her. She is never too busy for us and makes us feel that she only works for us. Delivery was very helpful, but let down by the dealership staff. Pravesh
Editor Note:
Hmmm, yes Pravesh, you were let down because there were glue deposits on the car. I paid for a valet for you. The supplying dealer said: "I am sorry that the quality was not to our usual standards. As a gesture of our goodwill if Mr Prasher would like to take his car to a valet compnay we would contribute £40 towards to a full valet. This will enable the minor scratches to be plolished out and the glue residues to be removed. Rest assure that the quality issues raised will be addressed locally." Well, let's hope they do. Apart from all that, now you have 2 x cars from me, and you are happy with MY service, at least. So nice to deal with you and thanks for spelling out the problems in your letter so that other customers can see how problems are dealt with :) -
Ling
Customer Letter: 1190 / 1523 I wanted to write you a short note to thank you and your team for your recent help in getting me back in a new car, a Honda Civic Type-S.Having written my Vauxhall Corsa off in November your advice with the insurance company was really helpful in getting the claim sorted quickly and back on the road. At the start of January, being able to place an order for a new car and having it delivered to my door three weeks later is an excellent service. A very nice man delivered my new Honda Civic type S all clean and shiny on the back of a transporter with only 6 miles on the clock. Such a nice chap indeed he even got a cup of tea and a biscuit off the wife! Using the new Lingo system this time from a customer point of view was also really useful. Actually being able to see what stage the whole process was at, easily upload specific documents was really helpful and informative. A good innovation. I will definitely be in contact again in two years when the contract is up as the service is absolutely second to none. Richard
Editor Note:
Such a nice letter, Richard! Thanks so much. Next time, you might want a Civic Type-R, but those things are REALLY fast, instead of just fast. I have given you a hyperlink for your website. But visitors beware, the music is yuk :) CMT is a UK based company specialising in laser effects, slide projection, 3D animation, imagineering, digital video, water and fire effects for special events, advertising. Now, it has a nice new Civic! -
Ling
Customer Letter: 1183 / 1523 Ling did great getting me my new Honda Civic - nickname "The Bullet". My wife's car is nicknamed "The Bucket".Even though I cancelled the first order as the stupid car had no Air/Con Ling was very patient and did not make me sit on the naughty step. Well done Ling! Delivery was very good, by nice blokes. Excellent! Nicholas
Editor Note:
First car was a Type-R Civic, but you wanted aircon, so we got you a diesel Civic which is nearly as fast. The bullet, hahaha! It is black, so you should call it the Black Bullet! Your poor wife :). Thanks for funny letter, you are a Company Director, but also a funny guy, thanks for making me laugh! -
Ling
Customer Letter: 1181 / 1523  I am very pleased with the service I received from LINGsCARS start to finish. I had to wait a couple of months for actual delivery because of all the checks and paperwork to be sorted out, but the LINGO online system is excellent and kept me informed every step. I would recommend LINGsCARS to anyone looking to lease a car. Stop thinking and reading testimonials and just go ahead and book the car. Delivery service was fantastic, car delivered on time. Mohammed
Editor Note:
Mohammed, thanks. It's sometimes hard to wait for a car, but these Corsas are very popular and they are a bit backlogged. However, now you have your car, you seem really happy! So nice to deal with a professional person like you because you appreciate the service! Thanks for comments about LINGO (my back-end customer management system that only customers see), I have tried really hard to make that work so well. -
Ling
Customer Letter: 1177 / 1523  Hi Ling,Thanks for the smooth and efficient service you provided. The whole process took 3 and a half weeks from start to finish which I was very impressed with. We will be back again in 2010. Thanks for your time and effort. Delivery of my new Vauxhall Antara very punctual and efficient. Samantha
Editor Note:
Yo, Sam! You will look good in that new Antara! I'm very happy with your letter and I like to add you were lovely to deal with. Super! -
Ling
Customer Letter: 1174 / 1523  Once you have got over the shock of the full on website and found what you wanted Ling is fast, professional, always available, very prompt in replying and her service is personal. Ling makes you feel like you have known her for ages and you are her favourite customer. I would recommend highly and will use again. Lombard are hopeless, I've had the car 2 months, and not paid a penny yet. Not Felicity! Felicity
Editor Note:
Woah!!! You are a cabin service director for British Airways. I found a suitable picture :). You know, as your job is about 100% service (and safety), I really say "thanks" for you comments. Hope you love your new Focus. The World's Favourite Car! Sorry my website is more Ryanair then BA :) Yes... I know all about Lombard. Keep earning the interest, Lombard will tell you their service is 100%... now, do you believe me, or them? -
Ling
Customer Letter: 1170 / 1523 /small.gif "car") Lovely car, good service and a great price. Ling makes boring admin fun! The sweets are horrible though :o( Delivery was smooth and efficient. Debora
Editor Note:
Debora, you got a real bargain with the last of these Fiestas! You are manager of two leasehold pubs, so I appreciate your comments about my service. Hic! Sweets are really horrible, they are collectors items from China! Thanks. -
Ling
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