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Lings' car leasing customer letters
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 1385 / 1523  My new Mercedes is my second (and certainly not the last) car that I have sourced through Ling. For a tremendous and thoroughly efficient service, Ling can't be beaten (and delivers with a brilliant sense of humour!). Even the delivery driver was very professional and friendly. Robert 
Editor Note:
Robert, I liked dealing with you because you are an EXPENSE REDUCTION SPECIALIST, so it's great that you advertise that my cars can reduce expenses. Certainly you got a bargain Merc! I'll pass your regards to the delivery guy :) Come back (again) soon! -
Ling
Customer Letter: 1384 / 1523  Hi Ling. Very happy with my Toyota Prius and of course your updates till I received my Prius. Good delivery, very happy and on time. Will use you again in 3 years. Have a great Christmas and New Year in China. Les
Editor Note:
Great stuff. The battery car will need new Duracells in 3 years, so I look forward to you talking to me then. In the meantime, enjoy to be Green! You were super customer. Back from China as I type this, had a great Xmas hol! Thanks. -
Ling
Customer Letter: 1382 / 1523  Everything has been fantastic. Great service. Thank you Ling. Ann
Editor Note:
That's all I need to know, Ann. A simple letter like this makes me very happy. Have a great time in the new Nissan Qashqai. -
Ling
Customer Letter: 1381 / 1523  Good choice of stock, really liked the internet site, gave really good advice and kept me informed of status of order and delivery. I would deal with Ling again for my next lease. Excellent delivery. Thanks :o) Lisa
Editor Note:
No problem at all, Lisa. You are project manager for BUPA so you know all about customer care. Glad you are very happy with the new 170bhp fast Golf. -
Ling
Customer Letter: 1375 / 1523  Ling is customer service exemplified. Nothing is too much trouble and she delivers. All of the most competitive prices, with stress relieving sense of humour too. Three "Yes's" from me. Excellent delivery, all worked well. David
Editor Note:
Great. I like 3 yes's, hahaha. You have a fantastic new Civic and we had a good laugh while you were waiting for your new car, David. Thanks for wonderful comments in your letter! As you are Managing Director of massive international bank in the UK, I withhold your address because there are some assholes who confuse YOU with what has happened in the banking sector. -
Ling
Customer Letter: 1371 / 1523 Was pleasantly surprised at how quick the deal took, the documents etc, and love the 'Lingo' system for contact. Quick responses and up to date information. Would definitely recommend LingsCars and have done so and will be using Ling for my next car. 100% satisfied! Good delivery from Merc dealer, very early and on time. Emma
Editor Note:
Yep, you got your car very fast, Emma. Car was delivered quickly. It is easy if the cars are physical. You have a gorgeous new black C-Class Merc and you were brilliant to chat to online. Super Duper! -
Ling
Customer Letter: 1366 / 1523  What can I say? Absolutely fantastic! The service and help I got from LINGsCARS.com was super. I will definitely use again. Good delivery of my new Volvo V70. Many thanks. Carolyn
Editor Note:
Well, you have a brilliant new Volvo Estate and cheap for such a smart car, too! Hope you love it. Thanks for being a brilliant customer, it was lovely to talk to you. I'm so pleased you loved my service. See you in 3-years, eh? -
Ling
Customer Letter: 1364 / 1523 WOW! If only life went as smoothly as LINGsCARS... absolutely first class from the minute I chose my New Mercedes C-Class Saloon to the date it got delivered. Well done Ling, great site, fantastic people and a great sense of humour, that always made me laugh! Excellent delivery by the Mercedes dealer. Marc
Editor Note:
Marc... what can I say??? You were happy chappy, eh? I will take small opportunity to kick Mercedes Benz UK, who make my life a misery (despite feeding them very happy customers). They really need to stop persecuting me - they threaten me with court even for using the word "Mercedes" - how crazzzzy! Hopefully, Marc will help to show them what a mistake they are making! Enjoy your Merc, Marc! -
Ling
Customer Letter: 1359 / 1523  Dealing with Ling has been an enjoyable experience! She has taken the pain out of leasing and her service is A1! Thanks Ling and all your staff for putting up with all my silly questions! Absolutely love the Lingo system! Fabulous! Rajiv
Editor Note:
Wow! Rajiv, you are an Audit Manager for a solicitor firm, so I am pleased you appreciate the financial benefits of leasing this Accord. Your experience of my service makes me very pleased I put the effort in. Thanks for wonderful letter. Enjoy your new Honda (very good car!). -
Ling
Customer Letter: 1357 / 1523 Just like the compare the meercat advert- Simples!! No complaints what so ever. Ling emailed when she said she would, Lingo'd when said, and replied when she said and always in a timely manner. Honda Civic delivered with no problems and exactly as advertised. If only life was this simple and neat and delivered what was promised, then the world would be a far nicer place. Excellent delivery. Thank you. Huw
Editor Note:
Hahahaha, no doubt I will get a complaining from Compare the Meercat about that pic, but hey! - customer mentioned it, not me!!! :) Meercat is a delicious animal and when it comes to car leasing I eat it for breakfast. As you work for an aerospace company, Honda Civic is suitable because it looks like Dan-Dare with that grille and headlamps. So happy about providing a good service, always a pleasure to deal with professional experts like you, Huw :) -
Ling
Customer Letter: 1350 / 1523  Hi Ling, I'm really enjoying my new Ford Fiesta and I can't stop telling people about your crazy website and just how fantastic your service is and how well you have treated me throughout. The experience I have had has been totally refreshing, completely professional, hilariously funny and extremely helpful. It's great to keep in touch and I definitely want my next car from you. Richard
Editor Note:
Rich, this is the second letter you have sent me, and I am so grateful. You were brilliant to chat to. You have also referred some customers to me from NATS. Thanks! -
Ling
Customer Letter: 1348 / 1523  From start to finish LingsCars has been a pleasure to deal with. Easy to monitor the progress all the way through, you always know what was happening. The friendly and fun exchange of emails made the whole experience much more enjoyable than form filling and confusing letters! Recommend every time. Good delivery on my Pug 207CC. Diana
Editor Note:
Yes, I try to avoid boring communication, Diana. Getting a car should be great fun. It's really fantastic go get a letter like this because it lets me know that all the investment in my systems pays off. LINGO works well. Thanks again, get the roof down and have a great time in the Peugeot 207 CC! Just add sunshine. -
Ling
Customer Letter: 1343 / 1523  Ling is crazy! In a good way! She is crazy about keeping customers informed (and happy) (and fed on Chinese radioactive noodles). I recommend Ling as a tremendously authentic person, committed, highly original and I wouldn't hesitate to do business with her again. Shame car was not completely clean on delivery.
Christopher
Editor Note:
Right, I will kick that supplier! Apart from the bit of dirt on the car, you write a really lovely letter, Christopher. It is true the noodles are slightly radioactive, blame Lop Nor. A bit of Gamma does you no harm according to Chinese Government, so no moaning. Enjoy the Zafira!!! -
Ling
Customer Letter: 1342 / 1523  From the moment I decided I was going to use Ling and chose the C-Crosser, the process was a smooth one. The documents are all clearly marked and kept simple to complete. The car turned up in pretty good time and apart from the good weather I was promised to get to drive in, Ling delivered on everything else! Hope to be back in 23 months. Good delivery but hurried handower and the driver was not conversant with the full spec of the car. Salim
Editor Note:
Yes, the bloody British weather let me down. Far better to have consistent pollution and stable murk in China. Hehehe. As you live in Poole (I used to visit a great noodle bar there), you can enjoy the sunshine on the beaches, not in the C-Crosser. Thanks for comments, Salim, I will kick the dealer to train their delivery guys.. -
Ling
Customer Letter: 1340 / 1523 The whole process was 'Lingtastic' from start to finish. A lot of the big utility companies could learn a lot from your approach to customer service. I look forward to renewing, hope prices don't go up! Excellent delivery - everything as stated.p.s. enough of the crushed polo mint already! Craig
Editor Note:
Great, great! Apart from these C-Crossers are really popular cars, I am happy you enjoyed the service. I am available for big utility training courses at £10,000 per hour :) Bloody post office crushed the Polos. When I sent the special Chinese sweets they were in one piece with just one hole. I should claim the Polos on insurance, hahaha. -
Ling
Customer Letter: 1339 / 1523  Hi Ling, thank you for your efficient and quality service in relation to my Honda CRV. I managed to do all communications online without having to telephone once! Good delivery. Kabir
Editor Note:
This is my goal! To have a truly online service that is 10 times better than traditional methods. I NEVER heard your voice, yet I feel I got to know you well, and you are very happy. This efficiency means cheaper cars, which is what matters. Have a great time in the CRV! Thanks, Kabir. -
Ling
Customer Letter: 1337 / 1523 LINGsCARS is a great company to do business with. The messages are clear and the staff are very helpful. Would do business again with Ling. Excellent delivery of my Honda CR-V. Darryll
Editor Note:
You work for Tracker, so I hope you don't lose your new CRV, Darryll! Hehehe. I do my best to make you happy, I even sent you some mats because Honda are miserable and don't include them with the car. Thanks for sweet comments. Staff are well trained! Using big stick (no carrot), hahahaha. Hope you enjoy the car. -
Ling
Customer Letter: 1335 / 1523 Ling is always available with advice and help. She assumes the responsibility of the sale with the best deal for her clients. The large manufacturers should take a good look at her operation. Excellent, Ling. Michael
Editor Note:
Yes, pay attention Mercedes-Benz, who hound and persecute me because I sell their new cars (despite their sales figures down in the gutter in the Credit Crunch). Rarely a week goes by without the German bullies threatening me with court for showing their brand, their cars or even the words "Mercedes" or "Smart". You should listen to the customers, Mercedes!!! Michael is an MD, he knows what he is talking about. Thinks for the kind letter, Michael. -
Ling
Customer Letter: 1334 / 1523  As usual Ling (this is our third car from you) your service was excellent, communication second to none and your pricing was cheap. We save about £50 a month from you as opposed to the dealers pricing. You even sorted out a last minute Nissan price rise for us. Thank you see you in a year to replace our other car. We got a phone call before delivery, car was clean, nice polite driver. Excellent! Jennifer
Editor Note:
Here we go, third time repeating customer! Wow! Thanks, Jenni, you are a superstar. This Micra will do a nice job for you, good to see you are supporting British Manufacturing at this difficult time. See you back soon, eh? -
Ling
Customer Letter: 1330 / 1523 Lings Cars is a Car Leasing company that I stumbled upon when researching car leasing as a solution to my transfer to Swanwick this year. I figured that commuting 70 miles a day would not be good for my poor Micra so my options were to buy a new/second-hand car/lease a car or win one!! (Yeah right). After calculating the cost of a new car with depreciation, mileage, wear and tear I looked into the second-hand market but this still meant losing out with a less likely resale after a few years with high mileage, MOT costs and possible mechanical problems because of the age of vehicle.When I saw the prices and what is included in leasing a car at Lings Cars I decided to go for that option. Included in my 3 year deal is road tax, full Ford 3 year warranty, Ford Assist Home and breakdown cover, no MOT required, delivery, documentation, some car mats that Ling threw in and a First Aid kit oh and loads of Chinese sweets and noodles she sent me!!! My 3 year lease is for 18,000 miles pa included but this can be agreed from as little as 10,000 to 20,000pa. I get a brand new car with all the benefits but don't have to worry about selling it in three years time or MOTs or putting a high mileage on the car I can simply choose another new one and start again! Ling Valentine is the proprietor of this company and you may of seen her on Dragon's Den a few years ago where she actually turned down an offer shared between two of the Dragons because they wanted a higher percentage stake in her company.  Rich's actual new Fiesta in real life! - COOL!!! - Ling Her website is so crazy and full of funny stuff that you would think at first that this is dodgy company. I ignored the site many times before checking out the prices and doing some research to find a very competitive and genuine company. Her personal lease pricing always includes VAT and there are no hidden charges, something that she hates about most other car leasing websites. After looking at different options and then getting an initial quote a secure area is set up where you can message Ling personally or one of her staff to simply ask anything you like, which is usually answered within a few minutes depending on the question. From then on you are constantly kept up to date with the progress of your chosen vehicle until delivery. I have got to know Ling really well since I first started enquiring about my car and I will still keep in touch with her until I lease my next car! How's that for a personal service! So I can confidently recommend her website as I know from research her prices are very competitive, her service is outstanding and really funny too! From the start of the whole process I have received outstanding customer service, help and support not to mention the car arriving in outstanding condition on exactly the time agreed and at an amazing low monthly payment. It's worth checking out her website even just for the funny stuff on there! Richard
Editor Note:
Rich, you are an Air Traffic Project Specialist at NATS. You write such a beautiful description for new customers to read, thanks, and this is also pinned up on the Air Traffic notice board! I really had a great time dealing with you and we have a lot in common, because one of my toys is a microlight. I followed the building of your patio, advised you on sorting out your garden shed, heard all about your holiday in Devon swimming in the polluted sea... and now I know all about all the aeroplane near misses over Southern England! Let's hope you don't have a near miss in your new Fiesta, which just arrived before Ford caused massive supply problems. You are so happy with it, no wonder, after an old Micra. Glad to have such a customer who turns into a great pal! -
Ling
Customer Letter: 1329 / 1523  A very good experience dealing with Lingscars and she sends a great free lunch (who said there was no such thing?). Loved the other freebies too. Received my new Citroen C5 on the day I had requested, unfortunately Ling didn't know about it as the suppliers didn't tell them, so I didn't know until the day, however not Ling's fault! Keith
Editor Note:
The car was dropped on your toes, I agree. They "forgot" to inform me, or you! Sheesh! Only a £20k thing... Anyway, at least it arrived promptly on the day you wanted it :) Glad you loved to deal with me. Hope you did not eat the free lunch, it is a collectors item only as the FUKU brand noodles are slightly poisonous, hahaha! -
Ling
Customer Letter: 1328 / 1523  Quick, friendly, knowledgeable and a little bit wacky - all made for a very good overall experience - Thanks Ling! I had to wait a long time between order and delivery for my Volvo S80. Emma-Jayne
Editor Note:
Emma-Jayne, the reason you had to wait was because there were no cars in the UK and Volvo had to build it! Not a lot I can do about that :) But I'm so pleased you had a good experience using LINGsCARS. All I want are happy customers :) -
Ling
Customer Letter: 1322 / 1523 Whilst the website is a bit of a head explosion at first, you quickly get used to it and I loved how it worked. Annoyed that as soon as I signed the papers I was told the car would be delayed! Grrr! Overall good, easy, helpful service. Richard
Editor Note:
Grrr indeed. What's happened is that Ford have realised that moving Fiesta production to left-hand drive models can earn them much more, as the cars are built at Genk, Belgium and Ford can then sell them for strong Euros, instead of weak UK pounds. So, UK production has been part-diverted to feed the German market. Bloody Germans. This is putting back Fiestas (plus they are the UK's most popular car). Unfortunately, the dealers in the UK are out of control about this and they get last minute delays. Plus, Titanium production suffers because there is an alloy wheel shortage (as they are selling twice as many models with alloys as planned). Nightmare, eh? But better than not selling them. So apologies for delays, but I cannot control Ford factories.Apart from all that, thanks for head-explosion comment, hahaha. Talk in a couple of years, Richard. - Ling
Customer Letter: 1321 / 1523 I was initially worried about leasing a car 'over the internet' but I can assure you Ling is the real deal! No hidden costs or terms and her response times are superb. Will be using again. Good delivery, on time, but in need of a good wash. Daniel
Editor Note:
Car needed a wash because it came from a distance on a bad day. Sorry about that :) Small price to pay for the cheapest Civic in the UK. I screw the suppliers down so hard that they are on the edge cash wise and even a £5 car wash is sometimes too much (poor things) :) Anyway, Dan, great comments in your letter - thanks! -
Ling
Customer Letter: 1318 / 1523  Fantastic price! Fantastic service! Service with humour, you cannot beat it. Thanks! Good delivery of my new Citroen C1. Frank
Editor Note:
Frankie, I have withheld your address because you are a bloody sensitive occupation :) I don't want anyone giving you problems. Small C1 is ideal car for city. All you have to do now is drive it like hell :) Hahaha! Thanks for lovely comments! -
Ling
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