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Lings' car leasing customer letters

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1523 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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Letter
Customer Letter: 1095 / 1523
Ralph says...
 Ling, I continue to sing your praises to anybody who will listen. Great Customer Service. In fact I simply repeat my praise from my last order:

Great car; great service, great Ling. ...All the very best

Ralph


Editor Note: Ralph, you are superstar, you are also Group Captain in the RAF so I withhold your address for security from the Taliban. It is always a pleasure to deal with you, and see your driving licence with the giant moustache and Biggles scarf. Please pass details to rest of RAF. I must say I have supplier about 6 RAF officers, this year! - Ling



Letter
Customer Letter: 1094 / 1523
David says...
 Hi Ling. Thanks for my wonderful red car. It's beautiful. We are loving it. I enjoyed the banter between us on the lingo system (you are one crazy woman with a wicked sense of humour). You were there every step of the way for us and emailed me even if there was no news on the car, which made me feel I was your only customer. I know you were very busy with other clients. It was a pleasure doing business with you and looking forward to getting my next car from you. The Astra was more than a month late!

David


Editor Note: Yes... more than a month late. Vauxhall just can't get their act together. I order cars, they tell me a build date, then put it back. No wonder GM struggle. Glad you enjoyed the LINGO system, you were very chatty and I appreciate the comments. Thanks :) Glad you like your Astra Sport Hatch. - Ling



Letter
Customer Letter: 1091 / 1523
Simon says...
 Ling, from the start you were great. Your quote was £20 per month cheaper than the VW dealer. You made it a smooth easy transaction. Thank you for all your help. Good delivery by a very nice guy who dropped of the Golf.

Simon


Editor Note: Yes, Simon. I am usually a lot cheaper. I do not have glass palace and 40 staff and franchise requirements to support. This is why the dealers are falling like flies in the Credit Crunch. As you a director of a Electronic Test And Measurment Equipment company, I appreciate comments. Thanks. - Ling



Letter
Customer Letter: 1090 / 1523
Kenneth says...
carFrom the start to finish it has been a delight to deal with LINGsCARS. Ling provides personal and attentive service and delivers the cars on time and at the agreed price. All very refreshing in this day and age. Excellent delivery of my new Audi A6 Avant. Personal, efficient and attentive.

Kenneth


Editor Note: Ken, you are retired ex-Chief Executive of a building society. So, I really appreciate what you have to say. Also, this Audi supplier is top-class. When a top financier chooses my service and finance product, I know I must be doing something right. Pay attention everyone reading this, Ken didn't get a loan, he rented the car! Rent depreciating assets. Thanks so much for being brilliant customer and look forward to future biz! - Ling



Letter
Customer Letter: 1087 / 1523
Alan says...
 Ling is completely nuts, but she is great at this game! She kept me informed all along the way and sent me loads of weird sweets. I would go as far as to say that she has provided the best level of customer service I have ever experienced! Thanks very much and I will make contact again soon! Excellent delivery of my new VW Touran, nice and easy by a friendly dealer.

Alan


Editor Note: Alan, so glad you use you middle name as I cannot pronounce your first (Joaquim) :) - you are brilliant customer. As a training manager for a very large company I appreciate the comments. You have a great 7-seater car, lovely gearbox on those Tourans. Only downpoint is you live in Milton Keynes :) Thanks for the "nuts" comment. I will put that on my wall. - Ling



Letter
Customer Letter: 1085 / 1523
Sally says...
 First class service. Cars and me don't mix usually but using Ling was so easy. Communication was excellent with lots of fun things to keep down the stress levels to nil! Highly recommended for female drivers and those who have not leased or rented a car before. Car arrived 9.30am from Manchester – fantastic timing! No more bank loans for the car. Excellent delivery. Fantastic timing to arrive at 9.30 Manchester - London.

Sally


Editor Note: Sally, you were star customer, so lovely! Now you have a lovely new Merc A-Class. Thanks for super comments. As you are a headteacher, you appreciate my systems. Thanks. Don't let kids scratch it! - Ling



Letter
Customer Letter: 1084 / 1523
Pete says...
 Once again a smooth, untroubled transaction. The Volvo V50 Sportswagon arrived as promised. Thanks Ling. Excellent delivery.

Pete


Editor Note: Wow, another car for you, Pete. You have also had a Vauxhall Astra Sporthatch. Super customer. You do security systems if anyone is interested. I give you hyperlink! - Ling



Letter
Customer Letter: 1081 / 1523
Graham says...
 Having been searching for a lease car for some months and speaking to many robots along the way, it was a breath of fresh air to deal with Ling. She explained many things competently and showed us how to use the system to get a high spec car for low spec money. Would 100% recommend Ling to others colleagues - thanks.

Graham


Editor Note: Wow, good to know I am human (too human for some) and not a robot! Thanks for recommendation. As a company director, I appreciate your comments! Cheers, Graham. Great customer. And nice car - Pug 207 CC. Get the top off! - Ling



Letter
Customer Letter: 1079 / 1523
Leo says...
 The service, communication and fun we've had leasing this CLK Mercedes is recommended to all. See you in 2 years. Average delivery, not power-washed. Car was not clean on the outside.

Leo


Editor Note: Dr Leo!!! You are a GP and so would appreciate anything in the post for my psoriasis. Resting my elbows on my desk while typing makes them sore! Send cream. So happy you are happy with sexy CLK Merc. You will impress your patients if you bother with the house calls :) See you soon! - Ling



Letter
Customer Letter: 1078 / 1523
Daren says...
 Fantastic all round experience, and the vehicle is just great. We have since used Lingscars.com to order a second car and would recommend to many more. Good delivery on the C-Crosser.

Daren


Editor Note: Daren, I have given you hyperlink for lovely short letter! I drove one of these C-Crossers in China, this year! Very nice. Thanks so much for kind words and for new order. You are lovely to deal with. - Ling



Letter
Customer Letter: 1074 / 1523
Susan says...
 Delighted to have just received my second Mercedes (an SLK) from Ling. If you enjoy cars and like to have good reliable cars at a competitive rate then this is for you. Would recommend to anyone wanting to lease. Only criticism - you get the model in stock. Don't get to choose colour. Excellent delivery, reliable, on time.

Susan


Editor Note: Susan, well, you had one of the very last cars available at this rate so you had to accept what was left. This car replaces a C-Class coupe that you had previously. A Mercedes sportscar for Vauxhall money... Silver with leather seats, that's what most people choose anyway with these cars, so not too much of a pain to have to have the silver car. Glad you are so happy, talk in a couple of years!! - Ling



Letter
Customer Letter: 1072 / 1523
Natalie says...
 The service provided by Ling and her team was excellent, to the point with no sales patter. The Captiva was delivered when promised. I was so impressed I have recommended Ling to friends and colleagues. Good delivery, with no issues.

Natalie


Editor Note: Natalie, you are Head of Planning Supply at a major drugs company. I have withheld your address for security. So I know how much your comments mean. Thanks so much for the comments, so lovely to deal with you. Thanks for being such a lovely customer. Have fun in the Chevvy Captiva! - Ling



Letter
Customer Letter: 1071 / 1523
Omar says...
AUDI A4 SALOONThe car is great! During the whole process you kept me well informed, your new communication system is excellent and your responses are very prompt. All in all a seamless service with the car delivery well ahead of initial date. I have recommended you to colleagues and friends and look forward to dealing with you again soon. Excellent delivery, delivered on time, great handover, very informative and polite.

Omar


Editor Note: Omar, thanks! You are an operations manager, so I appreciate the comments. Hope you have a great time in Twickenham in your new Audi A4! - Ling



Letter
Customer Letter: 1069 / 1523
Sahem says...
 From application stage right through to delivery, Ling was very helpful and efficient. I have recommended her to friends.

Sahem


Editor Note: Sahem, nice short letter, thanks. And you have a nice short car, a Citroen C-Crosser. - Ling



Letter
Customer Letter: 1068 / 1523
Michele says...
 We came onto the site looking for a Qashqai, but the manner in which you present the cars made it very easy for us to make price comparisons of similar vehicles, hence we spotted the Antara, as possibly being a better car at a cheaper rental. We've now had the car a few months and it has been faultless, we still keep finding new extras that we didn't even know were on it (like the heated seats that are very much appreciated at this time :-) ) that just make us realise what a bargain you have given us..

So far so good, but what people have to realise is that within just weeks from spotting it on your website we had this car sitting on our driveway, and much of the delay being due to our desire to wait to have it delivered on a new reg plate... I'm still waiting on my own company-arranged lease car that I'd just ordered around the same time... so much for the power of the big guys... I'll be looking to you Ling when I next come to renew.

And another comparison for you, in ordering my company vehicle I've had numerous discussions with my lease company... they have the paperwork, they don't have the paperwork, who am I, sorry?... contrast that with Ling's online system... clear visibility of all dialogue, secure delivery/availability of all documentation and I'm yet to suffer any identity theft, so I'm confident that its safe..

In life I tend to be quite cynical of things that sound positive, especially where spending my money is concerned, so to think that we have undertaken what is a major financial commitment to us, based purely on online interaction is testament to the honesty and openness that you presented, Ling and I'm very pleased to say, you never once let us down!

Keep up the good work. We'll be back and are already telling our friends and family to do the same.

Michele


Editor Note: Wow, what a fantastic letter. I really appreciate the time you take. So pleased you like the online system, quite a few companies have shown interest in it. I am developing it further :) Thanks for the comparison to the Big-Boys, they are constantly trying to black-list me. Really. I have to fight them every day. Great to hear you love your Antara!!! :) - Ling



Letter
Customer Letter: 1061 / 1523
Thomas says...
 It was my first time leasing a car, and Ling made everything easy. Lots of communication and answered all my questions quickly and well. I'd highly recommend Ling, and would definitely use her next time! Thanks for all your help. Excellent delivery, friendly, organised and efficient. Recommended.

Thomas


Editor Note: Good, good, everything went to plan, you are a happy bunny in the new VW Golf. Super to chat to you and you were very compliant with my system which makes my life so much simpler. Therefore you found me "friendly" not "shouty"!!! Hahhahaha! Good boy, Tom. - Ling



Letter
Customer Letter: 1055 / 1523
Philip says...
 It was my first time using LINGsCARS and a very easy and efficient service was provided. Emails were responded to very quickly and the few problems will “Lingo” the new admin system were resolved very quickly. I am sure the new system will make everything even easier the next time I order a car from Ling. Good delivery, my Grand Punto was delivered on time by a very pleasant driver.

Philip


Editor Note: You were one of my earliest LINGO users, Phil, and I was ironing out bugs when I was dealing with your Grand Punto order. Glad you are very happy! - Ling



Letter
Customer Letter: 1052 / 1523
Simon says...
CarWe contacted three companies on the web regarding contact hire. We are still awaiting their reply!

We contacted LINGsCARS and got an immediate reply and an excellent knowledgeable service. Excellent delivery of my Honda Hybrid Saloon. Helpful delivery driver. We only use LINGsCARS now.

Simon


Editor Note: Yes, that happens a lot, Simon. Why so many companies set up and then ignore customers, I will never know. It is British disease I think. I am the best in the whole motor industry for communication, I am proud to say. This Honda Hybrid will save you any congestion charges in London. Hope you like it, these are fairly rare cars! Thanks for kind comments. - Ling



Letter
Customer Letter: 1050 / 1523
Charles says...
CarVolvo C30 was well worth the wait. Excellent car delivered earlier than quoted. Thanks Ling. I found your service to be must helpful and straightforward to order a car. I would certainly recommend your site to my friends and I will look forward to dealing with you again. Excellent, smooth, on time delivery.

Charles


Editor Note: Charles, super duper. Good cars, these, everyone loves them. Volvo have made a really good move by introducing these cars. Glad you are a happy bunny :) - Ling



Letter
Customer Letter: 1044 / 1523
Sebastien says...
CarI started my 2 year lease with Ling's Cars last month. It's the first time I've ever leased the car, but I have been delighted with the service I received. I have been kept informed of the progress with my application from start to finish and despite the fact that the car I ordered was damaged in a freak hail-storm, the car was only a couple of weeks late.

The car arrived and has been problem free.

On top of the fact that the service has been very good and prompt, the car was delivered exactly as specified and Ling managed to beat every other company (about 15 of them) for price. Highly recommended.

Sebastien


Editor Note: Wow, bring on more global warming effects if this is the result I get! :) VW/Audi had 30,000 cars damaged in a freak hailstorm in Germany. Quite a few of my customers were affected, like Seb. However, they all got hire cars, and the delay was fully communicated to them. No one moaned, how about that! What great customers I have. As you are a football consultant, I have tried to involve a parrot, but failed. A pic of Seb's car after the hailstorm is below...

- Ling




Letter
Customer Letter: 1042 / 1523
Tim says...
CarDear Ling,

Thank you for all your help with my new Chrysler 300C. I had read some testimonals on your website to prior to ordering and would totally agree with their opinion – a fast, friendly, personal service which keeps you regularly updated and at a great price. One other major factor in choosing your service was “you” – you're not just some faceless company. Thanks again.

Excellent delivery, very friendly, arrived on time with a phone call on my mobile to warn me.

Tim


Editor Note: Woo Hoo! Tim, you are a GP and I managed to read your writing! That is a first. You will frighten your elderly patients rolling up in your killer car Chrysler 300C low rider mother. Especially as it is in black. You will look like Jack Nicholson in the Witches of Eastwick. Harold Shipman should have driven one of these! I am sure you are quite a different kind of GP :) Send morphine, my fingers hurt from typing so many customer letters. - Ling



Letter
Customer Letter: 1041 / 1523
Steve says...
CarLing, it took a while to get used to your crazy site, but the service I received was first rate. My C4 Grand Picasso arrived at 6.30 am (I asked for an early delivery) all the way from XXX XXX. The delivery driver was courteous and was happy to spend time going over the vehicle. I will be contacting you in the near future!

Steve


Editor Note: You are Managing Director of a Fire Engineering company, so I appreciate the comments about my service. Always pleased to deal with company bosses! I am surprised you wanted an Iron Grey C4 GP, not a bright red one, hahaha. It could have doubled as a fire engine for your business. See you in 2-years, Steve! - Ling



Letter
Customer Letter: 1040 / 1523
David says...
CarHi Ling. Just a quick note to say that I am very pleased with the service I received from LINGsCARS. The monthly cost advertised on the website is the price you pay and you can order online without any hassle. Everything was completed very efficiently. By email and “Lingo” without any trouble. Leasing the car for two years will cost me less than if I bought the same model and sold it on in two years. Excellent delivery of my new Vauxhall Twintop.

David


Editor Note: Super Duper David! As you are an IT Manager, I appreciate the comments about my online customer management LINGO system, I have put a lot of work into that. Everyone seems to love it :) All you need now is more sunshine so you can get a tan in your new car! - Ling



Letter
Customer Letter: 1036 / 1523
Steve says...
CarFantastic service. Will be back for more cars/vans when we need them. Good delivery, the Qashqai arrived on time and all the controls were explained.

Steve


Editor Note: ...unlike my bloody heating system (not from MHL!) at home which has broken :) I have no idea of the controls, all I know is my shower is bloody freezing, hahahaha! So happy you are happy Steve and Dave. I look forward to your next car or van :) - Ling



Letter
Customer Letter: 1034 / 1523
Michael says...
CarA fantastic service provided by a crazy lady. Excellent – would definitely recommend her company without hesitates. Many thanks. Excellent delivery.

Michael


Editor Note: Woooo Hoooo, another happy customer. 7-seat Zafira is really nice car. You are a policeman, Mick, so I withhold your address for security of you and family. Unlike Chinese police, British police are lovely. ...for the benefit of the tape... Hahahaha! - Ling



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The UK's FAVOURITE car leasing website
The UK's FAVOURITE car leasing website
Boss: Ling Valentine MSc IoD
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Newcastle upon Tyne, NE4 7YL
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I prefer email to phone - Ling
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