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Lings' car leasing customer letters
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 863 / 1523  Ling, your service was very good. You gave speedy feedback, which made it easy for me to decide which car to choose; a Vauxhall Zafira. Thanks for your assistance. Terry 
Editor Note:
I love to get letters from Finance Directors. I'm glad you are happy with my service, Terry, but a FINANCE DIRECTOR means I get the prices right too. I do this by cutting the overheads. Thanks for being a sweet customer! -
Ling
Customer Letter: 861 / 1523  LingI searched the net for hours, just trying to find a car, The price of some were crazy, and well overpriced by far, I then found a site which offered, a truly and wonderful deal, I rubbed my eyes with excitement, and couldn't believe it was real. A price so good for rental, for over 3 years or 2, Affordable with quality and even assurances too, I inquired by mail to explore this, as it was a remarkable thing, Within 14 days of that mail, I now have a great car from Ling! Vince
Editor Note:
My God, Vince, you are completely mental, but lovely to write me this poem! Thanks so much. You had one of the cheapest big cars (Kia Magentis) I have sold in ages... less than £200/month for a 2.7 V6!! Wow. As you a service delivery manager for Dell, I really appreciate your thoughts on my service. -
Ling
Customer Letter: 860 / 1523  LingThe car arrived on Valentine's Day so very appropriate! It has 130 miles on the clock. No scratches knocks etc. I am really pleased with the vehicle. It drives well, the colour is great and certainly the right choice. The delivery was bang on time as the delivery company had confirmed. Thank you for the car mats. Despite being universal, they fit well and don't appear to be moving about as you predicted. I have been very impressed with the whole affair and it has been one of the most painless processes I have ever been through. Great business Ling. I could visit the website everyday just for entertainment and have told so many people about it. You may even have a colleague approach you soon. The envelopes are a joy and I shall keep them for some time! You just don't miss and opportunity do you? In my line of work (Community Safety Manager, Wycombe District Council) I am always looking for new opportunities to encourage people to take care of their possessions, especially those they leave on display in cars. With you be very canny in your advertising I do wonder if you would consider also giving your customers a key ring for their new car keys and whilst taking the opportunity to advertise Lingscars.com on one side you could put a community safety message on the other. 'Have you left items on display?' 'Have you removed your Sat Nav?' 'Thieves are opportunists - don't give them the opportunity'. Like you I like to look for chances to promote my work and encourage every one to help cut crime. Just an idea! Gillian
Editor Note:
Gilly, Thanks so much for the letter!! Yes, I used to give key rings, but I experiment with many ideas, one being the car mats. Re the key rings, I would.... but I would phrase it in a more direct manner by saying "It is stupid to leave stuff... etc". Do people need telling this? It is a bit like saying don't put your fingers in a plug socket. I have a problem with overheads in that giving so much away (even £1 keyrings) all adds up :) Is there a council budget somewhere, to subsidise this stuff??? Apart from that, I'm glad you love your new car!
-
Ling
Customer Letter: 854 / 1523  Best website ever!It's laid out in price order, the prices for higher mileages are available at the touch of a button. Loads of useful info. Ordering my new Renault Clio was very straightforward, no up front deposit or document fee, just an initial payment cheque (that didn't get cashed for over 2-weeks). All our emails were responded to very quickly. I would not hesitate to recommend. The only problem was an out of date misleading warranty form (from Renault themselves) - otherwise excellent. Paul
Editor Note:
Paul, yes, the supplier admitted the Renault form was out of date, sorry about that. It is strange that different suppliers use different forms, this one is now changing their forms. Still, we sorted that out and you were a happy chappy :) Enjoy the cheap Clio!!! Thanks for being so pleasant and easy to deal with, this was a breeze! Your company is run wholly by technical staff with no high pressure sales team. CSR Digital can answer any questions about copiers and will install and provide customer training. Networked copiers are supplied with all relevant software and if required, technicians can set up network printing and scanning. You provide service and repairs in Milton Keynes, Buckinghamshire, Bedfordshire, Northamptonshire, Hertfordshire, Coventry and Warwickshire. You service & repair Ricoh, Gestetner, Nashuatec, Rex Rotary, Infotec, Lanier, Savin, Olivetti & Canon. Your customers range from household names to one man businesses. I would recommend you based on the efficiency and how nice you were to deal with when you were getting your new Clio. -
Ling
Customer Letter: 852 / 1523  Excellent service all round. Very efficient and painless quotation and ordering process from Ling and the team.Best price, and the car arrived quicker than I expected, to my exact specification. I really like my Lexus IS and the main supplying dealer was excellent. Excellent, excellent, excellent. I shall definitely be using you in the future. Haroon
Editor Note:
Whoa! As a successful web-business owner (Vanilla "360 Service" comprises a range of professional services that have been designed to take away technology headaches), I appreciate your comments. I'm glad I could provide you with a fantastic service, Haroon. Aren't these IS Lexus just great? See you in 2-years! -
Ling
Customer Letter: 849 / 1523  We are loving our new Nissan Qashqai, called Nobby. We even get to wave to other fools driving the same car, too! Ling was very efficient but disappointingly quite serious, sometimes. I was looking forward to some banter! Anyway, great car, great service. The sweets were shite, though! Sorry :) Good delivery. The chap who delivered was lovely, but didn't know diddly squat about the car, though. Adam
Editor Note:
Adam, aaaaaaaaaaaaaaaggggghhh! My God, you must have caught me at a busy time! Some customers get very weird about me giving too much banter :) Maybe I was just in a bad mood that day? Hmmmm. I will try to disrespect you next time, eh? Glad you love Nobby, I will shout at the dealer to get the delivery guys to learn where Nobby's knobs are. Glad you hated the sweets, hehe. -
Ling
Customer Letter: 844 / 1523  I'm loving my new car, the BMW 116. The process to get it was really straightforward and nice to have a refreshingly fun approach to doing business. Prices were amazing, which was the clincher. Good delivery. Kate
Editor Note:
Kate, thanks so much for your letter. Your company, HHR Consulting has many of the same values as I do. You offer value for money. You don’t ever charge percentage fees, you don’t have high overheads that you expect people to cover, you absorb most expenses into your rates and you never charge more than the amount agreed. Amazing, huh? Enjoy that BMW! Gotta have fun!!!! -
Ling
Customer Letter: 842 / 1523  Good things: Website, affordable, you can talk to the person in charge, the lease arrangements are progressed efficiently, the queries are answered quickly, delivery was easy to arrange, you don't have to phone for a quote, it's all on the web. Not so good things: The lease agreement itself was not well drafted, the sweets are disgusting. Overall: I would recommend to someone else without hesitation. Martin
Editor Note:
Martin, thanks for tabulating it like this, it really helps other customers reading this. I agree about some of the finance documents, they are written in Swahili and designed for company use - they would not win a plain English award. I do my best to make them clear, where to sign, etc. The sweets, hehe, yes, I agree. But they keep you awake with the high sugar and Chinese chemicals. So pleased you like the Verso. Cheers! -
Ling
Customer Letter: 841 / 1523  It was a pleasure to deal with a "real" human being. All of my queries were answered quickly and satisfactorily. I am over the moon with the car - what a great value for money. This was really a case of "a lot of car" for the money! Thanks again. I'll be back!! My Saab 9-3 Vector Anniversary was delivered in good condition on the day specified. Rob
Editor Note:
Happy, happy, happy, to get such a happy letter. Yes, you got a SAAB for the price of a much cheaper car, and these are loaded with extras. Pass on my info to friends, my offers change all the time, so I can never guarantee the same rates on the same cars, but there are always bargains! Thanks, Rob. -
Ling
Customer Letter: 838 / 1523  Ling provided lots of communication whilst I waited for my new Renault Megane Coupe Cabriolet. Her paperwork is simple, like me. The car has 4 wheels, a steering wheel and a nice pod in the door which holds my after shave balm - neat! As good as a cold drink on a hot day.ps. Do not apply after-shave balm whilst driving! Nicholas
Editor Note:
Hahahaha, you are a bloody funny onion, Nicholas! Your aftershave smell will waft away in the wind when you have the roof down. Great car, cheap price. You need sunscreen, not aftershave balm. -
Ling
Customer Letter: 837 / 1523  Thank you for putting up with all my requests. Getting the car took a little longer than I thought it would, but it was worth the wait. Your continued support has been much appreciated. Thank you, I will recommend and use you again. Louise
Editor Note:
Louise, well, some cars just can't be magicked up. If there isn't one, there isn't one. Skoda are not the fastest at delivery, but I'm glad you like the Octavia Estate. I do my best to help, so no need for thanks for the support, it's standard :) -
Ling
Customer Letter: 836 / 1523  Ling was really helpful in the whole process of leasing my new Astra, excellent communication. I love her website and her live chat room - it's very handy when you have an urgent enquiry. I will recommend her to everybody. I am so pleased with every aspect of the leasing process an the best bit "the price"! Excellent delivery, on time, very polite. Great! German
Editor Note:
German, I have stayed at The Beach hotel in Worthing! What a nice place, lovely to look out on the sea. I expect to see your Astra parading up the promenade on my next visit. Thanks for being so lovely and thanks for the comments. I'm so glad you liked my chat room, I put a lot of effort into that. -
Ling
Customer Letter: 834 / 1523 Great service, nice to deal with someone human. I tried many leasing companies all of which were unsure of their prices and were more expensive and less responsive than Ling. If Ling can keep up the same one-on-one service with a smile and spread the same working methods to all staff as the business grows, they she will have a great business. Delivery of the Qashqai was fine - the cheery bloke was given a 10-mile lift back to the train station. Jason
Editor Note:
Yes, yes, Jason, I know all about those other companies. I spend a hell of a time keeping my website up to date! Brix Secure specialises in intruder alarms and CCTV, so I hope your new Qashqai doesn't get nicked :) Enjoy it and see you in two years! Thanks for calling me human. Thanks for looking after the delivery man :) -
Ling
Customer Letter: 832 / 1523  Hi Ling, firstly thank you for putting the Audi A3 on your list of cars for personal lease. The car is fantastic and overall a very fast delivery. No one could provide me with an A3 quicker than you, at the lowest price! It was about 3 to 4 weeks from placing the order to collection of the car. I cannot fault any of the process, except the nasty sweets you gave me from China! Delivery was excellent, very friendly and helpful. Matt
Editor Note:
Mark, I remove your address as you request. Thanks so much for the letter, but I can't always get A3s this fast. There is usually a waiting list. Glad you enjoyed my service; I agree the sweets are awful, but they make the car taste sweeter, hahaha! :) -
Ling
Customer Letter: 828 / 1523  Very good service, lots of fun (which I never thought leasing a new car would be). I would use Ling again! Good delivery of my Citroen C4 Picasso. Everything fine. Paul
Editor Note:
Lovely jubbly, Paul me old mukka, apples and pears Jamie Oliver pukka Picasso (is that how you talk?). Everyone loves these 5-seat Picassos, so you should find it a great car for London. Mind that congestion charge from Red Ken Livingstone (reminds me of the Chinese Government). Talk in 3-years when you need a replacement. -
Ling
Customer Letter: 827 / 1523 Thank you Ling for your excellent service. Excellent communication and attention to detail throughout. I recommend you to anyone! Good delivery of my new Chevrolet Captiva. Neill
Editor Note:
OK Neill, in turn, I give you damn hyperlink. Tenterden Pine offers a bespoke made to measure service for individual pieces of furniture. You have built your local reputation on the foundation of timely, courteous service and quality furniture at sensible prices. I know this because I read your website. You are also very nice chappy. Enjoy the Captiva, what a deal you got on that great new car! -
Ling
Customer Letter: 822 / 1523 I faxed my order on 7th January 08, explaining I needed the car by mid-February due to problems with my old car. Ling's Toyota Verso arrived on the 30th Jan! Fantastic friendly service, faultless! I will be contacting you when the lease runs out! Peter
Editor Note:
Peter, you spoil my other customers! I cannot always deliver cars so fast, your car was in stock, so I rushed it through. Plus, you were very fast with the paperwork, good boy! -
Ling
Customer Letter: 821 / 1523 Hi Ling,Just to say that my beautiful Lexus IS was delivered on Friday. Checked it over thoroughly and it was faultless, then went away for the weekend in my new car. Thanks for the lovely Ling car mats and I will be back in 2 years for my next car. Best wishes, Janet
Editor Note:
Janet, I have never been to Wimbledon, even though I am a tennis fan. So I look with envy at your address. Those Lexii (Alan Partridge) are lovely and it will be great swanning around London. Thanks for the letter! -
Ling
Customer Letter: 819 / 1523 The Kia Magentis has arrived and we are extremely pleased with it. I'm out showing it off to my brother! Just one thing though, the car arrived unwashed so had to go to the car wash straight away, which the very nice man who delivered it dealt with once Brian showed him where the car wash was. Brian then did the one thing that I'm sure lots of people (or husbands) do, signed the paperwork while waiting to go into the car wash without checking it over. Just to let you know there is a very slight dent over the rear drivers side wheel arch. I know you warned us not to do this but... anyway just so its on record. I would love to leave positive feedback etc on blog or forum for you. Is there any in particular I should log on to. Once again thank you so much for such a straightforward transaction. For people like me who are intimidated by car dealerships this is the perfect solution. Be back in two years! Heather
Editor Note:
Heather, well... can I use this as a small lesson for my customers? Cars should always be checked BEFORE you sign the delivery note :) ...I will do my best to get this dent fixed as soon as you send me a digital photo of it. But I can't promise, you know the dealership will deny it. However, glad you are pleased and does everyone know you got an £18k car for just £170 a month??? WOW! Fantastic, plus it is V6 Auto! Badge snobs take note! I have complained about the "unwashed" bit, but in early Feb, sometimes they do get dirty on the route.Heather replied again: (Many thanks Ling for all your patience and time. You have been highly recommended to everyone that knows I have a new car. P.S. - just for the record I don't blame the delivery guy in any way and am still highly delighted with the car, dent or no dent. Can't say that enough. Regards once again, Heather.) - Ling
Customer Letter: 818 / 1523  If only all companies were as committed as LingsCars. After ordering my Citroen C4 Cool, Ling found that they had stopped production of that model. These things happen. However she managed to find me one of the last ones in the country and in my choice of colour too. Top marks to the dealer too, the car turned up as promised in time for me to take it to work. I'll be back in two years!! Paul
Editor Note:
Paul, I do my best! Glad that in this case I found you a car. I also think this dealer is one of the very best I use, despite being "only" a Citroen dealer, rather than Audi or BMW. Thanks for the letter :) -
Ling
Customer Letter: 816 / 1523  Ling's customer service is fantastic. Any queries were answered promptly and I can find no fault with her service at all. Thanks, Ling! Excellent delivery of my new Citroen C4 Grand Picasso. Great - so far! Lisa
Editor Note:
Lisa, it sounds like you are expecting a breakdown. Don't worry, these are really lovely 7-seat cars. Glad you were such a brilliant customer, you brightened up my month. Enjoy the C4! -
Ling
Customer Letter: 812 / 1523  Ling, just to say thanks so much. The Nissan Note arrived in perfect condition and is a great little car. Also your referring me to Danny (my PX buyer - Ling) has resulted in me selling my old car to him and at a very fair price. Scott
Editor Note:
Scott, well, thanks for the letter about your Nissan Note. Glad to hear you got the part exchange sold well, lots of people are taking advantage of this service. -
Ling
Customer Letter: 810 / 1523  After being a "wage slave" and driving a company car for 34 years, I became self-employed last year. Deciding on contract hire, I settled on LINGsCARS based on value. Having dealt with Ling and her team, I found that it's about more than just price, it's about excellent customer service delivered in a fun way! Good delivery of my new Alfa 159 Sportwagon, from Scotland, but very good phone support on delivery. Robert
Editor Note:
Wow, how good is this letter? I am so pleased to win you over from the "price" argument to "service". Although I do supply at the cheapest rates, I do not let that spoil having a good time and giving the best service to my customers, like you, Robert. You got a stylish, fun estate car at a brilliant price! Enjoy it, in Kent! -
Ling
Customer Letter: 805 / 1523  Having been a user of PCP type rental for a few years I knew what to expect, Ling was very professional as were all of her staff I spoke to, Nothing was too much trouble, every query I had was answered quickly and in a friendly manner.Ling does what she says, and that gave me confidence. I would'nt bother to go anywhere else next time, as the service with Ling is exceptional. Excellent delivery - the Volvo XC90 was promised before noon and duly arrived at 9.30am (from Pxxxxxxxxx). The delivery man was a miracle worker given how difficult it is to get a large vehicle to where we live. It is so refreshing to deal with honest, professional people who's word is their bond. I'll be back very soon when my other Merc is due for replacement Clive
Editor Note:
Clive, well, just managed to get this car to you on time. So pleased you are satisfied. I really did my best to make sure this delivery fitted your timescale. Enjoy driving the Volvo XC90! -
Ling
Customer Letter: 802 / 1523  Thanks LingReal pleasure doing business with you. I don't think I'll ever considerer "buying" a new car again. This is so much easier and simpler. Great service. I wish you well and no doubt I will be back next time. I will recommend you to friends without hesitation. Jim
Editor Note:
Jim, such a nice email, thanks. Even those these Kia Picantos are small cars, I spend just as much time making sure everyone is happy. I treat all cars the same, like tins of Beanz. Enjoy buzzing around in the Picanto! Thanks for the recommendations. -
Ling
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