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Lings' car leasing customer letters
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 1361 / 1523  Another very quick and friendly service. The car was delivered on time as email. This is our third car. Very pleased with the service we received, lots of emails keeping us updated of delivery. Excellent service on delivery, on time and the car was very clean. Rose 
Editor Note:
Rose, yep, your company has had 3 cars from me. You love Ford Focuses. It is always a great pleasure to see your emails and LINGO messages, I am so happy when business customers say nice things about my service. Look forward to more cars! -
Ling
Customer Letter: 1354 / 1523  Very efficient and helpful service. Keeps you informed every step of the way and very funny. Would recommend LINGsCARS to others. Helpful and professional delivery of my new C-Crosser. Tracy
Editor Note:
Another C-Crosser! It's great to have so many good reports about this Citroen dealer, they are very efficient. As you are a Chiropodist, Tracy, I am sure to recommend you to any visitors with foot-problem... my only foot-problem is putting it in my mouth when I talk to customers, hahaha! -
Ling
Customer Letter: 1349 / 1523  It was a great pleasure leasing a car from Ling. For somebody who doesn't like paperwork and doesn't know how to go about leasing a car, Ling made it all very easy for me. Step by Step instruction and I could ask any or shall we say many silly question and got an answer for them all. I would recommend her to anybody. Thank you so much for all your patience and help. Excellent delivery, pleased at how easy everything was. Thaneswary
Editor Note:
Great!!! Thanes, you were a superstar lovely customer. And your Fiesta was not delayed by Ford, a small miracle lately. Glad I could help and none of your questions were silly - it's just that with a big thing like a car, it is better to have every question answered so you are happy. Thanks again! -
Ling
Customer Letter: 1345 / 1523  First class service. I reported on the day of delivery that the Mazda 6 had not been fitted with reverse parking sensors ordered. Ling called first thing the next day and arranged with the dealer. The dealer was equally first class with the sensors fitted within two days. Will certainly recommend you. Mark
Editor Note:
Mark, as you are Senior Client Manager with a major Finance Company, I take your comments seriously. Thanks for very kind words. Dealer was very good at sorting their mistake, too. As you live in Yorkshire, everyone will note that the price was cheap, too. :) -
Ling
Customer Letter: 1332 / 1523  Excellent service, Ling always keeps you up to date with what's going on and a fantastic sense of humour. Excellent delivery of my new Volvo S80. Mark
Editor Note:
Cool! Short and snappy, but a nice letter, thanks Mark. Those big S80s are bargain cars, yours was not much more than a Ford Focus! -
Ling
Customer Letter: 1331 / 1523  I'm loving my Ford Focus Coupe Cabriolet! I was very happy with the personal service from you and I think the Lingo system is great. I was very impressed with the fast response to any query I had. I will definitely recommend you. Good delivery, car was nice and clean on delivery. Joanne
Editor Note:
Unfortunately, the summer of 2009 has not been very sunny so far, Jo, so you will have to use the sun lamps if you want a tan, not your Focus CC! Glad you like the service. The sun will shine on you eventually! -
Ling
Customer Letter: 1326 / 1523  My new Corsa arrived about 10.30 in morning. The fellow who delivered it was friendly. I took him back to Derby railway for his train back. Car very clean and has everything. Love the way you represent yourself and your company. Everything is very precise but obviously presented in an unusual silly manner. I will definitely use your company again if I decide to continue leasing. Excellent delivery. Linda
Editor Note:
Windy, you were lovely to deal with. Cars are a bit silly anyway, so why not deal with them in a silly manner :) ??? Hope you really enjoy the Corsa. You have aircon in yours for the summer, so you can stay cool. Lovely! I pass comments to supplier, thanks. -
Ling
Customer Letter: 1325 / 1523  Couldn't have been easier! Website excellent, correspondence excellent and car excellent!! Delivery of my Citroen C5 was very good, on time and polite. Andrew
Editor Note:
Thanks so much, Andrew. What a nice letter! It is true it is very easy to spend lots of money with me - good job your C5 was so cheap! -
Ling
Customer Letter: 1323 / 1523  Thank you very much for your patience in answering my questions. Its a large commitment so it's great to feel you're looking out for us. This will ensure more business in the future! Late deliveryof my VW Scirocco. Only arrived because Ling sorted them out! Stephen
Editor Note:
Yeah: Ya ya ya they said... blah blah, driver ill... blah blah, other driver was delayed... ya, ya, - GRRRRRRRRRRRRRRRRRR!!!! I sorted them and they delivered when I applied the Chinese boot. I cannot believe how poor some dealers are! And this is a VW dealer. Some do not know the meaning of word "customlinger". These do, now. Anyway... this Scirocco is a GREAT car!!! You will love it. All sorted, now, Steve. -
Ling
Customer Letter: 1316 / 1523  Hi Ling! My new Vauxhall Astra Sport Hatch is just fab! I cannot thank you enough for the outstanding service you gave me in obtaining it, from first point of contact to delivery was just over two weeks - amazing! Your style and friendliness made everything so easy, your attention to detail was first class and I enjoyed the sweets! We'll be back in three years and long may you reign. Judith
Editor Note:
You ENJOYED the sweets?????? My God! I really must find some new ones. Hahahaha! Thanks for letter, Jude! -
Ling
Customer Letter: 1303 / 1523  Dealing with Ling has been a great experience. She always kept me informed on a daily basis what was happening, responded to emails immediately, no problems at all. Car arrived on day of delivery at 8.30am. Would definitely deal with Ling again. We have bought two cars from her, one more on the way. Her emails are very funny. Car arrived promptly. Excellent. We had 2 cars to 2 delivery addresses, both arrived promptly. Rose
Editor Note:
Making customers happy is my main drive, so your letter is very welcome, Rose. You have had several cars, thanks! You are so lovely to deal with. You are clothing retailers, so you know how to give good service, so pleased that you are happy with my service. Thanks for great letter. -
Ling
Customer Letter: 1300 / 1523 Thank you Ling for the excellent service you provided. I don't hesitate in recommending you to friends and family. I cannot find fault with the service you provided, it was in fact excellent. We look forward to arranging our next vehicle with you when our lease is up. Thanks for all your help. No problem with delivery, but driver said car mats would be sent to us, but they haven't. Kathryn
Editor Note:
Well, Kathryn, I will send you a set of Ling mats, then. Usually cars do not come with mats, but when they promise, they should deliver, eh? Another super Fiesta delivery. As you are a teacher, I am pleased to say your spelling was 10/10, hahaha! Don't let the kids near the car. -
Ling
Customer Letter: 1282 / 1523  Ling, only too happy to write a few words.After some weeks of getting quotes from lease companies, I came across your wacky website. I thought I would give it a go. Well - from start to finish it has been the most efficient and at times entertaining way of leasing a car. Using the LINGO worked very well, within 5 weeks I had a brand new Honda Civic sitting on my drive. Excellent delivery, on time, car looks good, delivered by a nice bloke. John
Editor Note:
Another Honda Civic bites the dust! I like selling these, John, because they keep the factory people in Swindon in jobs. You are a senior cleansing officer for the council in Leicester, so I am sure your Civic will stay nice and clen, hahaha. Thanks for being such a charmer to deal with! Glad you like wacky website and LINGO, for people reading, that is my back-end customer communication tool. It inserts chip under skin and irritates you by vibrating when new message arrives. Simple :) -
Ling
Customer Letter: 1281 / 1523 I was very impressed by LingsCars...it was a friendly, informal service yet very professional and informative. Ling took my through the leasing system pain free and I got a very competitive deal. A colleague at work pays an extra £90 per month for the same car as me so I'm very grateful to have found this website! Thanks for all your help. Sandeep
Editor Note:
Wow, Sand, no problemo! I am amazed at that higher price, I often see this happening. Cars are "upsold" by some brokers making a ridiculous price. Thanks for comments. You are a clinical psychologist, so maybe you can diagnose me??? :) hahaha! Enjoy the Fiesta! -
Ling
Customer Letter: 1272 / 1523  A faultless service. Ling provided an honest and very responsive dialogue throughout, giving me confidence that she would deliver exactly what it says on the tin. No other lease company came close on price or service. At this price, why buy? Excellent delivery from the supplying dealer, excellent handover. Colin
Editor Note:
Colin, as you a serving RAF officer, I withhold your address for security from terrorist assholes. You are correct; why buy? This car was a brilliant bargain. I am happy to meet your standards on sevice, officers in the armed forces have very high standards. You were great to deal with. Tally Ho in your new C5, eh? -
Ling
Customer Letter: 1271 / 1523 Although I could have got a car for a few pounds less (really??? Never! - Ling), Ling was much more helpful and has an interesting website. Also, i had a problem with my emails, but I was able to use Ling's secure "LINGO" system with no problem. Everything was made very easy, I know exactly what was going on. My new Fiesta arrived when Ling said it would. VERY PLEASED. Delivery had 46 miles on the clock. Good. David
Editor Note:
David, when you compare prices, remember that many companies have hidden fees and "document" charges. I avoid these whenever possible. So, the screen price on competitor sites does not always reflect what you will pay. In fact, most competitor car leasing websites are illegal in the way they represent VAT. However, you sound really pleased to choose me and I say THANKS to you for being a star customer. So pleased you like the LINGO system. -
Ling
Customer Letter: 1266 / 1523  Fantastic! It was a pleasure to experience such a trouble-free transaction. I kept waiting for a problem to occur - it never did!I will not hesitate to use Ling again and I thoroughly recommend her to others. Excellent delivery of my new Vauxhall Antara. Helpful, polite and fully explained all aspects of the car. Steven
Editor Note:
Well, well, Steve - I never thought I would get a spark of emotion from an HMRC person :) Hehehe, but you were great. If only my local VAT office were as friendly to me. Hope you and Kate have a great time with your new Antara. I will pass on regards to the supplier, they did a good job. Thanks for sweet letter saying sugary things. Now, I look forward to my next Corporation Tax bill. -
Ling
Customer Letter: 1264 / 1523 Ling has given great service all the way through with sound and secure communications. I will certainly be leasing with her again, soon. The new Ford Fiesta was everything promised and was well delivered. Excellent. I'm very, very happy and I fully recommend! John
Editor Note:
Jonroxxxxx, hahaha. As a company director for Rockingham Display Ltd, I appreciate your comments. It's always nice to get letters about good service from another boss. Fiestas = brilliant cars. Looking forward to more orders :) Bring them on, hahaha. -
Ling
Customer Letter: 1263 / 1523  Great service, questions answered immediately. Nothing was too much trouble, Ling goes the extra mile. Website LINGO system showing the progress of the application and car from initial enquiry to delivery is excellent. Good delivery, but my new Peugeot 4007 was slightly scratched and still awaiting resolution. Quite terrible scratch - Ling Just one more thing, Ling - do the Chinese really wrap Polo mints individually? Vivienne
Editor Note:
Viv, yes, hahaha, labour is cheap in China, there is a factory with 5,000 people and all they do all day is wrap polos. :) The scratch was annoying, it will have spoiled your enjoyment of the car. It is a terrible thing. The dealer is booking a scratch-away service to visit you. I am in discussion about that. If that cannot make it perfect, then the car will be taken to be made perfect. Car will be as good as new (it is new!) :) I show the scratch publicly because I do not like to hide this stuff! Real-life happens sometimes. Apart from that small delivery problem, you have a fantastic car at a cheap price. Those 4007s have loads of equipment! Enjoy it. Glad you like the service and LINGO so much, thanks for the comments.UPDATE: The supplier contacted you Viv. They say: "All in hand. We hiring a car for Viv this week. Taking it down to her to use for three or four days while the Peugeot 4007 is repaired by a reputable bodyshop that does all the sales work for the Perrys Group. It will be as good as new" I want everyone reading this to know a) accidents do happen, b) they get fixed when the customers are mine. - Ling
Customer Letter: 1261 / 1523 Absolutely faultless service from Ling. From start to finish she kept me informed of the progress of my application. The new Honda Civic is a dream. I would highly recommend Ling's service to anyone (I already have). Absolutely no complaints. Excellent delivery of my new Civic - prompt, polite, courteous, A1. John
Editor Note:
John, well you are a busy man at the moment, as you are an Employment Advisor. Thanks for the brilliant letter, it's great to deal with a customer with such a sense of humour :) The Civics are really great cars, and built in the UK! Enjoy it! -
Ling
Customer Letter: 1258 / 1523  Ling. This has been a totally hassle-free procedure from start to finish. My new Mondeo is fantastic, your customer service cannot be faulted. I have gone form an old MING mobile to a brand new LING mobile in a few easy steps. See you soon. Good delivery, the car was driven to me and had 180 miles on the clock. Jason
Editor Note:
Jay, you are the owner of a Shoe and Key shop in the UK gun capital, Nottingham. Therefore, I supplied the SVO Mondeo version (Iraq model) with anti-ballistic glass and bulletproof doors. Hope you like. Make sure you don't use the CS gas dispensers in a built-up area. Roof-mounted machinegun mount was removed at your request, are you sure that wasn't a mistake? If you need a new key, why not cut it yourself? Have a great time in the Mondeo :) -
Ling
Customer Letter: 1256 / 1523 Hi LingThank you for your efficient and prompt service. The Fiesta was delivered on time with no problems at all, totally hassle free. Excellent delivery. I will definitely use your company again at the end of this current lease; thank you for all your help and regular updates. I would definitely recommend LINGsCARS. Paul
Editor Note:
Tosh, you are a director of a pub investment company called PINT! Hahahaha, that's brilliant! Make sure you have a pint for me. The Fiestas have been brilliant sellers, and are brilliant cars. Great letter, CHEERS! -
Ling
Customer Letter: 1254 / 1523  LINGsCARS: The process was methodical and straight forward. I have no hesitation in recommending Ling to anyone. Thanks!Good delivery, Peugeot 307CC was fine, but dirty. Only one key delivered with the car. Andrew
Editor Note:
Yes... Andy, I withhold your address as you are police officer, for your security. Only one key is a problem with these cars - but as it is just a year contract and they are top of range leather etc, I thought it was a price worth paying. Finance company prefer to retain the second key. They will release it, if demanded. Car was dirty due to mid-winter delivery, sometimes this cannot be avoided, but... the dealers could do better on this. Glad you are happy to recommend me :) -
Ling
Customer Letter: 1249 / 1523  Dear Ling,Thanks for the personal touch! Can't fault your price, professionalism and organisation. Great to do business with, when this lease is up I'll definitely be back! Great communications too. Andrew
Editor Note:
Andrew, well, you are now bombing around in a new Touareg, a cut price Porsche Cayenne (but better looking). What a deal, eh? If you had bought this big 4x4 for cash, you would lose a fortune in this damn credit crunch. Glad you are a happy chappy. As a Snap-On franchise, you know what good service is, you lot are the best at that. -
Ling
Customer Letter: 1248 / 1523 5 Star service, Ling!A lovely brand new Peugeot 307CC delivered to my door, all via a few clicks of my mouse! You forgot to mention that the 307CC is a top of the range 130bhp 2.0 with leather, cruise, bluetooth and more toys!. Thanks again, excellent delivery. Daniel
Editor Note:
Hahahahahaha! Dan; you got more than you bargained for. I thought I would surprise you as I got the chance to grab some higher-spec cars and said YES, so how nice to get loads of stuff you didn't pay for - you only paid £206.99 a month for this car. So cheap! Get you top off, and get cruising :) -
Ling
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