Just thought I'd send a quick note to say thank you for sorting out the Lexus. It's a very impressive car and I'm glad I choose it (except it's about 7mpg worse than they claim). Lombard tried to charge me almost £50 for keeping my old car 6 days longer due to the delayed Lexus, but I managed to get them to waive it after 15 minutes negotiation on the phone today. Ha ha, you've found out about my obsession with basketball! Are you a basketball fan then? Do you know of Yao Ming, huge hero in China? It would be great to get a link from LINGsCARS.com to the main site www.kingstonwildcats.co.uk, I'll do one back to LINGsCARS. Thanks again for your great service, and I look forward to speaking with you in 2008 to arrange my next vehicle. Cheers"
Steve
Editor Note:
Lexus service not perfect, huh? That will teach Japanese salarymen to be so smug. Hyundai can manage better service than that! Yes! I have given you link for the basketball team and of course I know Yao Ming, you think I am idiot? Because you are so sweet, I even give you logo, below - Ling
' -
Ling
Customer Letter:
391
/
1523
Keith says... "Hi Ling,
This was my first time at personal leasing and you made the whole process very easy and enjoyable. Thank you. My new SAAB 9-3 is great, the supplying dealer was good and the delivery driver was a very nice chap."
Keith
Editor Note:
You were quite a lucky one, Keith, you got free leather in your new SAAB. It's nice when I can manage some bonus for my customers. Hope you have a nice time swanning around in it. (I ate swan once, it was delicious) -
Ling
Customer Letter:
390
/
1523
Martin says... "I cannot believe how simple and straightforward dealing with Ling is. I kept thinking that we should be doing more, but when the simple paperwork was completed all I had to do was wait for the Megane CC. A very good service. Car was delivered at 9.00 on the exact delivery date. Excellent."
Martin
Editor Note:
Megane CC just in time for winter, Martin... but actually if it is a clear day and you turn up the heater to full, winter is a lovely time to drive a convertible, even at night looking up at the stars. Hope you enjoy it and that life with the car is as simple and easy as getting the car! -
Ling
Customer Letter:
383
/
1523
Paula says... "This Audi A3 must be the best deal I have ever had!
What a fantastic, funny, honest lady Ling is. Nothing is too much trouble and everything is done at the speed of light EXACTLY as ordered. My new Audi A3 was provided by a super-efficient dealer Ling chose and it was delivered by a super-efficient 73-year old gentleman driver!
These are the best prices of quality cars anywhere, ordered with military precision and a sense of humour equal to Steve Martin! I would probably not have seriously considered contract hire if I hadn't seen Ling's website.
I'll definitely be back."
Paula
Editor Note:
Paula, this must be the nicest letter I have received this month, which is saying something. It is particularly nice of you to praise the driver guy and I will make sure comments are passed to the Audi dealership (which has to remain nameless due to my cheap Audi prices annoying Audi UK). Thanks! -
Ling
Customer Letter:
382
/
1523
Philip says... "Thank you so much for making it all so easy! This was the first time we have had a contract hire car and you made sure that the delivery of the brand-new Citroen Picasso went through quickly and smoothly. The Picasso was delivered on time and without problems by an excellent dealer."
Philip
Editor Note:
Philip, I do so many repeat cars to existing customers that it's really nice when I get new customers like you and like Michelle (below). It just shows that most people simply want the cheapest price combined with an enjoyable experience and quick delivery. No one needs all the overheads of £1m dealerships and loads of staff. Glad you are pleased with your new car, Philip! -
Ling
Customer Letter:
380
/
1523
Karl says... "Dear Ling,
Thank you for a great responsive service. In all it took three weeks from an initial enquiry to having my new Mercedes CLK delivered to my door - on the exact day you said it would be delivered. The delivering dealer was very polite and courteous and on-time. Excellent. I will recommend you to my colleagues"
Karl
Editor Note:
Karl, really glad you are pleased with your new CLK. I love going head-to-head with Mercedes dealers and winning car sales from them. Luckily, my tame dealer likes my flood of Mercedes orders and is happy to simply deliver in the very best way possible -
Ling
Customer Letter:
373
/
1523
Joanne says... "Hi Ling,
Just to say; great fast service, no fuss, brilliant delivery timed to fit around me. We had lots of contact with your dealer, brilliant service. BMW 1-Series exactly as ordered. I would definitely recommend you. "
Joanne
Editor Note:
Yes, my BMW supplier (to be nameless I am afraid) is amongst the very best and I would say is the best dealer I have ever dealt with. A true professional and very rare amongst car dealers, many of whom are next to useless. Have a great time in your 1-series, Joanne -
Ling
Customer Letter:
369
/
1523
Bill says... "Hi Ling, Thanks for the great service - 3 weeks from first enquiry to shiny new RX-8 sitting on the driveway! Don't think I'll ever buy a car again when leasing is so much cheaper and easier.
We're just off for a quick spin on the M62 so we can wave to your rocket truck."
Bill
Editor Note:
Bill, bear in mind you should salute, not wave. From Barnsley to Saddleworth and back will use probably £137.50 of fuel in an RX8, hehehe, so take your cheque book. My rocket truck (7-tonne 6x6 7.0 litre V8 petrol 150bhp - very nice noise) is marginally more economical than Mazda RX8 (1.5 tonne 4x2 1.3 litre hotpoint 1300, 231bhp, sounds like washing machine). Hehehe. Yours is faster, though, Bill. -
Ling
Customer Letter:
365
/
1523
Paula says... "Hi Ling,
Bill Smith, the lovely 73 year old man from ***** Audi has just delivered the A3 and it is fab and has all the spec exactly as ordered. He has explained all the bits and gizmos so all is nice and clear and the job is 'well sorted'! I can't believe how easy and how much fun I have had dealing with 'Super-Ling' ... all MDs should be made this way! You are just the best!!! Anyway I am just going out for a spin (not literally I hope!). So will catch you later. Many many thanks again!"
Paula
Editor Note:
Paula, actually you were a model customer, very, very nice to me. The main thing is that you are happy with your A3, what a surprise the delivery driver was so experienced. That is good. I hate young kids in motor trade, always useless and they drive cars too fast. I will pass on remarks to the dealer -
Ling
Customer Letter:
355
/
1523
Joanne says... "Hi Ling,
Just to tell you we took delivery of the BMW 1-series on Friday. Everything is fine, the car is great. Many thanks for all your help, it all went smoothly and we hope to do business with you again."
Joanne
Editor Note:
Goole is not far from main BMW import centre at Thorne, Joanne. Glad that helped to speed up delivery a bit, and I'm very happy that you are pleased -
Ling
Customer Letter:
354
/
1523
Stephen says...
"It's the first time we've ever leased and we were a bit scared at first.
Ling put us at ease from the start with her efficient and friendly manner. Because we were first timers, we had lots of what must have seemed like obvious or silly questions, but Ling's patience with us didn't falter.
She always replied the same day, usually within minutes. The experience was so smooth, and we have already got our second car (new Mini Cooper) through Ling. We will definitely come back at the end of the lease time as long as the prices are right, which we are sure they probably will be. The dealer was excellent. No negatives. Thanks, Ling!"
Stephen
Editor Note:
Stephen, woooo-hoooo I didn't realise you were scared! Maybe my picture frightened you. Enjoy Mini Cooper! -
Ling
Customer Letter:
348
/
1523
Denis says... "Just to let you know we took delivery of our car this morning at 07:00. What do you threaten these dealers with to make them deliver that early? All went smoothly and we are very pleased with the car. As I said before, with service like this you can look forward to a repeat customer in 2 years time, unless I can convince my daughters (sooner) that LingsCars is the way to buy!!"
Denis
Editor Note:
Toyota dealer is shit-scared of me because I shout at them (but very nice really)! Hehehe, new diesel engine Rav 4 is VERY nice, first time Rav has had diesel power. You got to get up early to get car from me, Denis! You could have saved £200/mth and simply bought an alarm clock to wake you up: stupid customer? No!!! Rav 4 is much more fun than alarm clock -
Ling
Customer Letter:
339
/
1523
Louise says... "We have now converted all our cars to cars on lease - this latest one is a SAAB 9-3 Sportwagon - and all through Ling! Her service is excellent and she really tries to find the car we are looking for. Ling's website always has the best prices and it's the most fun, and her dealers are excellent!! We look forward to finding our next car with Ling."
Louise
Editor Note:
Louise, Louise, oh with your SAAB so new; Louise, Louise, another car for you; Louise, Louise, I'm so in love with you-hooo-hooo. (Apologies to Debbie Harry - not big in China, anyway. And the love thing is not like lesbian shit. I'm Chinese. That's illegal for Chinese, my mum says. But no offence to Lesbians, especially if you want car!) -
Ling
Customer Letter:
338
/
1523
Wac says... "Excellent service, very professional company. Highly recommended. Honda CRV delivered on time, as advised."
Wac
Editor Note:
Have a great time in your new CRV, Wac!! -
Ling
Customer Letter:
335
/
1523
Alan says... "Ling provided excellent customer service and as competitive a price as I could find. I would always rather deal with a smaller company, than a large one, for better customer service. I would recommend Ling stongly and I will use her again."
Alan
Editor Note:
Hehehe, you have brand new Mercedes C-class cheaper than any Merc dealer could provide, Alan. Bigger companies not ALWAYS worse, but usually have bigger overheads. Just imagine what a Mercedes-Benz showroom costs to open every day! Have great time in new Merc! -
Ling
Customer Letter:
333
/
1523
Darren says... "Hi Ling,
Sorry for the delay in providing feedback regarding the Megane Coupe Cabriolet, we have been on holiday driving around France with the roof down on our new car!
My wife decided she wanted a new car either a Golf or a Megane Coupe Cabriolet, we only made it as far as the Renault dealership because as soon as the button was pressed for the roof to come down on the Megane CC my wife insisted that was the car for her. I take a bit more persuading so managed to just about escape the dealership without signing on the dotted line. I told my wife to find the best deal she could and we would think about it.
Within a few days my wife tells me that leasing a car is the way forward and not only that we should do the deal via Lings Cars – on the internet. I was honestly not convinced. I could not believe that leasing would work out better than buying.
The thought of not owning the car seemed alien. I am pleased to say am now a convert and am spreading the LINGsCARS Leasing Gospel to anyone that will listen including my employers, relatives, friends etc. This is how easy it is:-
- Find the cheapest price you can from any dealer (or anywhere else for that matter) - Log on to LINGsCARS.com and get price. - Wait few seconds whilst you realise that LINGsCARS.com is saving you thousands of ££££'s. - Send nice email to Ling requesting car and colour choice. - Receive lovely new car within a few weeks. - Feel very smug due to new car and saved £££££'s.
In our case we have saved £4744 over 2 years. Funny thing was we even collected our car from the Renault dealer we had the original price from. Excellent efficient service. See you in 2 years, Ling!"
Darren
Editor Note:
Darren, you send such nice long letter so I keep comments very short. Thank you very much for being perfect customer. Glad you took time to research, and glad to save you money, this is what it is all about. Just wait until next year's road tax arrives, free, in the post. You will be even more pleased -
Ling
Customer Letter:
328
/
1523
Howard says... "Dear Ling
My BMW X3 arrived exactly as planned. A big THANK YOU for organising everything so quickly, and being cheerful with it! The BMW dealer was friendly, efficient and heplful. Full marks. I was particularly impressed with the way that you kept me informed every step of the way. "
Howard
Editor Note:
Howard, in return, I was particurlarly impressed with the way you dealt with my question; "Are you the crap singer from the 1980's?". Enjoy BMW X3, but don't take off road... they just have 4x4 to look good! You can buy spray-on mud these days :) -
Ling
Customer Letter:
326
/
1523
Andy says... "Ling was really helpful. I got the van really quick. I pleasure to do business with LINGsCARS. Excellent service from the dealer. I will use you again in a couple of years!"
Andy
Editor Note:
Nice to be able to get you a cheap Citroen Dispatch van, and nice that the Citroen dealer was so helpful and professional. I train dealers well, huh? If I need a plastic bumper, I know where to come, Andy! -
Ling
Customer Letter:
324
/
1523
Dawn says...
"I find the service that Ling provides is fantastic. Everything is done for you, all you need to do is to let her know which car it is that you want. It's also nice to be able to talk to Ling herself, and not get passed from one person to another."
Dawn
Editor Note:
Dawn, you are very kind with comments! I am pleased that you are happy with service and with new Citroen C2. So nice to have repeating customer; you have had Mitsubishi L200, this Citroen C2, a Citroen Berlingo, a Megane Coupe-Convertible (lovely for summer) and a VW Golf (reliable for winter, hehe). I must be doing something right, eh? Most car dealers would sell their salesmen's bodies to be able to have FIVE repeat sales to one customer, hehehe. Seriously, truth is most dealers are not very good, and almost none could sell you such a wide range of makes. Manufacturers are scared stiff of allowing dealers to sell different makes from one showroom. Cowards! Let the best car win! Let competition drive down prices! Spoken like a true Chinese communist, eh? :) -
Ling
Customer Letter:
320
/
1523
Kerry says... "Ling was great, she made it all so simple and quick! Crazy accent, too!"
Kerry
Editor Note:
FANTASTIC! How BMW must hate me, hehehe! I have sold Z4 to a hairdresser! Some things make my life so worthwhile, and this is one of them. Use plenty of hairspray with top down in your new full leather convertible, Kerry -
Ling
Customer Letter:
319
/
1523
Wac says... "Ling, the car arrived today and it is very nice. Thank you for an excellent service."
Wac
Editor Note:
Wac, I am not surprised you think new Honda CRV with brand new diesel engine is nice... it seems to be the best engine in it's class. Enjoy CRV! -
Ling
Customer Letter:
310
/
1523
Darren says... "Fantastic to deal with, Ling keeps you informed. First-Class service. I'll be back for my next car soon."
Darren
Editor Note:
Darren, now you have brand new Land Rover Disco 3 - this is an entirely suitable vehicle for crossing vast, barren wastelands of South Yorkshire slag heaps and disused coal mines. Be careful of driving down mine shaft hole! Please also to give Mr Scargill a toot on horn when you drive past his house in Barnsley. He is hero of glorious British Communist system failure -
Ling
Customer Letter:
303
/
1523
James says... "After 15 years of company cars, I was dreading getting my own when the company I am with stopped its car scheme. However, Ling made getting my own car so painless - I can't believe anyone can be so efficient! Thank goodness the service ethic still exists in the UK! Also, a big thanks to Alan at the dealer, spot on service and delivery. See you in two years, Ling!"
James
Editor Note:
Lovely letter, thanks James! My Citroen dealer is (usually) the best in the country. Thanks also for comments about my efficiency, most "large" leasing companies still don't gettit. Is it rocket-science to figure out why my cars are cheaper? The same reason that Ryanair are cheaper. Hmmm. Maybe they are job creation schemes, some of these other companies? But then who wants to simply subsidise other companies employees??? Have a good couple of years in your new Picasso, James!- -
Ling
Customer Letter:
302
/
1523
Chris says...
"I have had excellent service from Ling - very prompt decision - much better lease rates than competitors - very prompt delivery - and very nice to deal with!"
Chris
Editor Note:
Chris! Woah! You had Mini Cooper from me, very nice small car I think! Maybe when I am forced to buy larger office in a few years, I can get discount on photocopier? Enjoy car! -
Ling
Customer Letter:
285
/
1523
Steve says... "Always a pleasure, never a problem. Get a car from Ling. We need more "real" people like Ling in this world. The dealer pulled out all the stops when I needed the car."
Steve
Editor Note:
...and another Toyota Corolla Verso biteing the dust! Steve, you are excellent repeating customer, thanks for business! -
Ling