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Lings' car leasing customer letters

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1523 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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From your area... ...or from people... ...or about a specific car!

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Letter
Customer Letter: 1513 / 1523
Peter says...
 Thanks to your efforts and efficient ways of working I was able to have my car delivered on the exact day I required it, a mere 2 weeks after ordering it. Well done! Between returning my company car and going on holiday I had only 1 day on which I would be able to be at home to receive the car and I'm grateful that you were able to arrange this in such a short space of time. I'd certainly use your services again and I'm already recommending you to friends (but I'm a rubbish salesman so don't expect anything!).

Anyway, I'm already thinking of which car to order from you when my contract expires in 2013. Do you have any plans to start offering Chinese made cars?

Peter


Editor Note: Pete, I would love to start offering Chinese cars :) I think Volvos just about qualify now... Geely have bought them it seems. Glad you are happy bunny. I don't quite have the prices for 2013 yet :))) Let me know how you get on with the C4! - Ling



Letter
Customer Letter: 1512 / 1523
Sydney says...
 Thanks Ling; absolutely fab service from start to finish. Staff were brill, always helpful and friendly couldn't have asked for a better first experience. Would recommend you without a doubt and have been telling everyone how impressed I was. Dealer Service – Excellent – Prompt on time and exceptional with my new Renault Megane Coupe.

Sydney


Editor Note: What another lovely letter. The supplier will appreciate getting a copy - I have forwarded it. You are pretty local to me, so possibly I will see you buzzing around in your Megane. Cool cars, these. Thanks for being lovely customer, Syd! - Ling



Letter
Customer Letter: 1511 / 1523
James says...
 Ling is very competitive and provides an excellent user friendly service. Every stage of the contract hire process is supported and you know exactly what is happening throughout. I will certainly be using LINGsCARS when this contract expires in 3 years time. Dealer Service – Average – My Mazda 2 arrived later than expected, no basic instruction on things like petrol release! Very quick turn around.

James


Editor Note: Whoa, I have given this supplier a kick, Jim. They should deliver cars properly, even though they will assume you know where the petrol release is. Glad you liked my process, it works pretty well, huh? See you in 3 years for a replacement car, hopefully :) - Ling



Letter
Customer Letter: 1510 / 1523
David says...
 The service received from LingsCars was absolutely excellent. The pain free way to lease a new car. No hassle with documents, Fiesta delivered on time. I would certainly recommend LingsCars to all my colleagues. Nothing was too much trouble. Well done and look forward to doing business again with you shortly. Dealer Service – Excellent.

David


Editor Note: What can I say, Dave? Your letter covers just about everything. These new Fiestas must be the best small cars you can get. Every single customer loves them :) Hope I will see you again in another 2-years! - Ling



Letter
Customer Letter: 1509 / 1523
Graham says...
 Ling's approach to providing vehicle lease solutions is as effective, professional and customer driven as it is innovative and zany! Well done! The Nissan Qashqai is pretty good too! Dealer service was good – Vehicle should have been checked more thoroughly before delivery.

Graham


Editor Note: Yes, you had a scratch which needed repairing Graham. But you have a super new car. The Nissan Qashqais are very good cars. Glad you thought my service professional yet fun. We had a great time getting your car :) - Ling



Letter
Customer Letter: 1508 / 1523
Oliver says...
 Thanks for all your help and in getting me a great deal on the Golf. Although there was a delay on the manufacturer side, Ling kept me up to date all the way. Great service, love the car (and the banter with Ling's staff!). Many thanks. Dealer Service – Good – Delayed delivery, but overall good service.

Oliver


Editor Note: Yes, Ol, the delays were all down to VW being very slow at building the cars. There is always great demand for Golfs, and you had a top of range one which is even harder to get. Hope it's lovely. Original and best :) Thanks for letter! - Ling



Letter
Customer Letter: 1507 / 1523
Karen says...
 Ling – I can find no faults with your service in supplying me with my wonderful new Volvo XC90. I found the whole process very easy and compliment you and your staff on your great attention to detail. I was kept informed every step of the way and will certainly be back to you in 3 years time. Well done on a great service to your customers – I really felt I came first!

Dealer service – Excellent – they provided excellent service – no complaints at all.

Karen


Editor Note: Wow! That's a very nice letter Karen. Thanks. The XC90 will be very useful in the middle of nowhere in Scotland. Especially in the snow. Lovely to deal with you, it was great fun :) Go and play with it in the lochs and glens, hahaha! - Ling



Letter
Customer Letter: 1506 / 1523
Sheila says...
 Good prompt service with my new Peugeot 207, everything ran very smoothly, very efficient and polite staff.

Sheila


Editor Note: You had a very rare 12-month deal on a super new 207 with aircon, She... thanks so much for being fantastic customer. Hope you have a great year in your new car! - Ling



Letter
Customer Letter: 1505 / 1523
Marcus says...
 Perfect.

Marcus


Editor Note: Wow! Taciturn Yorkshireman just never stops blathering on :) Brilliant customer, had so many cars now. Famous criminal lawyer, too! - Ling



Letter
Customer Letter: 1504 / 1523
Rose says...
 Another fantastic transaction from Ling. No hold ups, an time as advised, always kept in the picture, wonderful service. Dealer service for my new Discovery – Excellent.

Rose


Editor Note: Another fantastic customer :) Hahaha. Rose, you are always fantastic to deal with, thanks so much for choosing me again for the Disco. Look forward to the next one, etc. Top Midlands customer! - Ling



Letter
Customer Letter: 1503 / 1523
Neil says...
 Efficient. Friendly. Different. Would recommend a friend. Thank you all for your help – much appreciated – I think the above “sound bite” sums up your operation. Best wishes for the future. Good supplying dealer.

Neil


Editor Note: Cool! You are coasting along the Manchester canalside in your Milano leather A5 Coupe. No wonder you are happy, eh? As a solicitor, well done Neil, for writing this letter without charging me £70 for it, hahaha! - Ling



Letter
Customer Letter: 1502 / 1523
Dave says...
 Such is the amount of information on the website, accompanied with seemingly genuine testimonials, a feeling of transparency and trust develops which makes it really easy to go ahead and place an order. A welcome refreshing change from dealing with lease/finance companies and the ever present feeling of distrust that it entails. Excellent dealer service – As expected.

Dave


Editor Note: Yes Dave, ahem, SEEMINGLY GENUINE testimonials, like this one, eh? Hahahahaha, you are funny onion! You think I make thousands of letters up? Glat to get away from the distrust you have felt with other leasing companies. Have a lovely time in great new Fiesta Titanium! - Ling



Letter
Customer Letter: 1501 / 1523
Peter says...
 I wouldn't go anywhere else for my lease car. This is my second time to lease a car from Ling and I'm sure it wont be the last. Together with excellent service she also gave me excellent Chinese sweeties (actually edible this time round) and some Chinese money to spend when I was in Beijing.

Dealer Service – Good – No problems.

Peter


Editor Note: Brilliant! Always happy to have repeat customers, Pete. You rip all my Chinese money from me, but thank goodness you keep ordering cars. Glad you could eat the sweets, I tend to treat customers better on their second car :) Enjoy the Mazda 2! - Ling



Letter
Customer Letter: 1500 / 1523
Mike says...
 Ling,

You must be doing something right as I am waiting for delivery of our 6th vehicle from you. Good dealer service.

Mike


Editor Note: Hahahaha, and you get sick of writing these letters, eh, Mike? You are one of my best customers :) Keep the orders coming! Enjoy the little van. - Ling



Letter
Customer Letter: 1499 / 1523
Angela says...
 I cannot praise LINGsCARS.com highly enough for her efficient and professional service. I had originally seen Ling on Dragons Den and originally was concerned that all the transaction was carried out by e-mail but I need not have worried as Ling and her staff kept me fully advised from beginning to end of my Audi A5 Coupe order. From my first enquiry there service was second to none offering me several alternatives until finally I came to a decision and from then on I was kept fully informed of all stages of the order. Nothing was too much trouble and the whole transaction went through so smoothly without any stress to myself and the end result was a very happy customer. I would strongly recommend Ling to all my family and friends and I like to think that I can contact them at any time if I had a query. I think of Ling and her staff as friends and would not hesitate to use the company again. You will not be disappointed with LINGsCARS.

Angela


Editor Note: Angie, that's brilliant! So pleased you are happy. As you deal with your own customers every day, glad you recognise my service. Thanks so much. Have a great time in the A5 Coupe - a lovely car! - Ling



Letter
Customer Letter: 1498 / 1523
Stephen says...
 I wanted to write to you with some feedback now that we have had our Qashqai+2 for a couple of months. What an experience - not what we were expecting from a car leasing company - so much more of a fun experience ordering and keeping up to date with progress on delivery - well done Ling for communicating with your customers so well! It makes a great change to deal with someone who talks straight - shockingly straight at times!... But we felt that even though the car arrived later than we hoped, you were doing everything you could to get it sorted and that was really appreciated!

In a World of automated and boring email interactions it was a refreshing change to experience Lingo, so "fanks vedy mush Ling!!"

Stephen


Editor Note: Wow!! Thanks so much for comment Steve! These cars have been taking ages as the factory in Sunderland have been very busy, but they are great cars! Hope you have a super time in your new 7-seater! Really nice to get a brilliant note like this, what a surprise on a busy post-bank holiday morning :) Glad you liked the chat, I enjoyed it - it is great to have happy customers! - Ling



Letter
Customer Letter: 1497 / 1523
Fraser says...
 It has been a pleasure dealing with Ling Cars. Ling's clever website is informative, packed with useful information and as a bonus, amusing.

I needed a little car to dap to and from work, the Citroen C2 I got is brilliant and virtually runs on air.

Ling Valentine may present herself as slightly "wacky" but this belies a very astute business woman (hatfuls of awards!). I would recommend Ling Cars without hesitation - check them out if you want a great deal.

Fraser


Editor Note: Fraser, you work for multinational computer giant Hewlett Packard, so you are used to underpowered, unremarkable machines :) so you will enjoy the Citroen C2, hahahaha! Heyyyy - JOKING! You were fun to deal with, very fast on my LINGO and we had a great time! You even uploaded a nice pic of yourself:
Fraser Colquhoun
With all that money you save on fuel, you can afford a new PC, now! And you can afford to get your teeth done! :) - Ling




Letter
Customer Letter: 1496 / 1523
Paula says...
 I received excellent customer service from LINGsCARS and would recommend Ling to others. I was kept fully informed during the whole process and I am now really enjoying my new Nissan Qashqai. Excellent delivery; my new car arrived exactly on time, as promised.

Paula


Editor Note: Paula, thanks so much for the letter. I withhold your address as you are a headteacher and I don't want your pupils tormenting you :) I used to live very close to Barnet. Was great chatting to you, and have you mark my homework. Enjoy the Qashqai! - Ling



Letter
Customer Letter: 1495 / 1523
Stewart says...

Simple and user-friendly process. Both my very recent Audi A5 Cabriolet and the Q7 I had over a year ago from Ling have been great. I will be using Ling again to change the Q7 in 2010. Excellent delivery on both cars.

Stewart


Editor Note: Hey, Stewart, you have had £60,000 of cars from me! How good is that? :) You are just brilliant to deal with and always enjoyed your chats. I will look forward to sorting out the Q7 replacement. Thanks for great letter! - Ling



Letter
Customer Letter: 1494 / 1523
Gareth says...
 I would just like to thank you and your team once again for the new Toyota Prius that we have now got. Your teams professionalism and understanding made the whole process completely painless. The delivery could have been extremely stressful with me not being in the country and my wife in full time work - but you pulled out all the stops to make is convenient for us.

When the time comes we will be happy to lease another car from you; safe in the knowledge that you put the customer first. Thanks Ling.

Gareth


Editor Note: Gareth, as you are a highly qualified RAF operative, I withhold your address for security. I would hate Osama to bother you :) The Prius is a tremendous car and should go for miles on batteries as your place is flat I think. You and your wife were super-duper to deal with. Thanks so much for kind letter. - Ling



Letter
Customer Letter: 1493 / 1523
Angie says...
 Dear Ling

I just wanted to say a big thank you to you and your team for your excellent and efficient service in the lease of My A5 Audi Coupe. So far I am very pleased with it and a big thank you for sending my number plates (for my new personal reg number), they were perfect, even with my company name! How personal is that?

In the future when business improves I may look to lease a small run about vehicle for the office and I would not hesitate to contact LINGsCARS to arrange this for me. You have been a joy to deal with, many companies could learn a lot from you.

Thank you again!

Angie


Editor Note: Angie, how great to get this letter from you. That A5 Coupe is a brill car, even has the new STOP START on it. The extra reg plates for your private number are free and I am only too happy to give these when cars are new, as it can be difficult to get plates made these days. What a great time we had chatting about your car, hope you love it! Vroom, vroom, fast and sexy. Team has been rewarded! Hahaha. - Ling



Letter
Customer Letter: 1492 / 1523
Annette says...
 Ling,

I love my new Honda Jazz already. A very nice man drove it from Birmingham for me. He was very efficient and professional and helped to remind me of all the things I should be asking him e.g. tax disc, mileage, weather conditions etc he had it all in hand. Thank you so much for your very efficient service from LINGsCARS, it has been the most enjoyable purchasing of a new vehicle I have ever had.

Annette


Editor Note: Annette, that's fantastic. You are a deputy head teacher so I have hidden your home address from all the terrible kids. Glad you like the Jazz, brill small cars! The service... I will pass regards to the supplier. They are very good. Not sure what else to say except we had a wonderful time chatting and having fun. I have another friend in Beverley now! - Ling



Letter
Customer Letter: 1491 / 1523
David says...
 Well done Ling, you did it! You managed to get us our car in just over a week! What fast and efficient service. I look forward to doing business with you again. You always deliver what you say you will. Thanks. Good delivery of my new Peugeot 207, car delivered when they said. Only one bad point is that I only got 1 key for the car.

David


Editor Note: Brilliantly fast, eh? Not everyone can have a car in just one week, though. Depends on the supply. You only get one key on these cars because they are just one year deals and the company has experienced large costs from customers losing the second key. You can always get additional keys cut if required. Enjoy the 207, David, it was great to deal with you! You are a good repeat customer :) - Ling



Letter
Customer Letter: 1490 / 1523
Nick says...
 Ling you are the "NUTTS" Don't sell out to the Big Gunn's when they come knocking! Cos you know they will.

Excellent dealer service on delivery of my new Astra.

Nick


Editor Note: Are you sure there are 2 "T"s in NUTTS, Nick? Hmmmm, well, we had a brilliant fun time arranging the Astra, it is great to have customers who enjoy a laugh. I pass on regards to dealer. Thanks for nuttty comments, hahahaha. Nit. Bloody lunatic customers, where do they all come from???? Hehe. - Ling



Letter
Customer Letter: 1489 / 1523
Andrew says...
 I simply cannot believe how easy leasing a car has been. In fact the most difficult part of the whole process was actually choosing a car that I wanted. There was so much choice!

I have never leased a car before and was rather pessimistic about leasing as I have always owned my car. One visit to LingsCars.com totally changed my mind as it listed all the costs, how it all worked and instant access to a member of staff who also were brilliant when I asked questions.

I am very happy with my new Qashqai and is the best decision I have ever made regarding cars as especially in this snowy weather the car is brilliant.

I can't ever see myself buying a car again; I just don't see the point. Especially with what Ling is offering. The customer service on the website is literally phenomenal and you know exactly where you stand all the time.

Thanks very much Ling.

Dealer Service – EXCELLENT, brilliant service. Thank you!

Andrew


Editor Note: What a long letter, lovely! You are a Programme Executive with the Prince's Trust, so you are an expert in excellence. I appreciate your comments. Thanks for that PHENOMENAL word, love it. Enjoy the bloody nice Qashqai, hope Charlie is impressed when he sees it! - Ling



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THE UK's FAVOURITE
CAR LEASING WEBSITE!

The UK's FAVOURITE car leasing website
The UK's FAVOURITE car leasing website
Boss: Ling Valentine MSc IoD
15 Riverside Studios
Newcastle Business Park
Newcastle upon Tyne, NE4 7YL
Tel 0191 460 9444
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I prefer email to phone - Ling
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