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Lings' car leasing customer letters
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling You are viewing page 8 of 58 - go to page:
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Customer Letter: 1360 / 1523  This is the first time I have leased a vehicle like this. Ling's website & service has made the process as smooth as possible. Ling and the team have been there for me every step of the way. The Lingo system is brilliant and response times have been excellent. I would recommend using Ling to anyone. The car is fantastic and just what I ordered. Thanks for all your help, guidance and support. Excellent delivery of my new A5 Coupe, first class service from supplying dealer. Ian 
Editor Note:
Yes, as they say in Liverpool, your A5 was a "steal", hahahaha! You had extras including electric folding mirrors, 19 inch y spoke alloys, Audi music interface, GSM phone prep as standard. As a high-up in education, your comments on MY business are very welcome. Thanks so much, Ian! -
Ling
Customer Letter: 1359 / 1523  Dealing with Ling has been an enjoyable experience! She has taken the pain out of leasing and her service is A1! Thanks Ling and all your staff for putting up with all my silly questions! Absolutely love the Lingo system! Fabulous! Rajiv
Editor Note:
Wow! Rajiv, you are an Audit Manager for a solicitor firm, so I am pleased you appreciate the financial benefits of leasing this Accord. Your experience of my service makes me very pleased I put the effort in. Thanks for wonderful letter. Enjoy your new Honda (very good car!). -
Ling
Customer Letter: 1358 / 1523  LINGsCARS is a brilliant business. It allows me, as a young professional to have the car I want without the cost of repairs and a car that depreciates in value. Ling was lovely to deal with, speedy responses and a good fun attitude. I am a very happy customer. Excellent delivery, friendly driver, couldn't fault anything. Craig
Editor Note:
Super duper letter, Craig! Thanks so much. You forgot to mention that as a Scottish ethnic you are tight in the money department, so I am sure you appreciated the fast car for slow money! Happy, happy! Your only challenge is insurance cost, but as car was as cheap as deep fried Mars bar, you have plenty of cash left for that. -
Ling
Customer Letter: 1357 / 1523  Just like the compare the meercat advert- Simples!! No complaints what so ever. Ling emailed when she said she would, Lingo'd when said, and replied when she said and always in a timely manner. Honda Civic delivered with no problems and exactly as advertised. If only life was this simple and neat and delivered what was promised, then the world would be a far nicer place. Excellent delivery. Thank you. Huw
Editor Note:
Hahahaha, no doubt I will get a complaining from Compare the Meercat about that pic, but hey! - customer mentioned it, not me!!! :) Meercat is a delicious animal and when it comes to car leasing I eat it for breakfast. As you work for an aerospace company, Honda Civic is suitable because it looks like Dan-Dare with that grille and headlamps. So happy about providing a good service, always a pleasure to deal with professional experts like you, Huw :) -
Ling
Customer Letter: 1355 / 1523  First car I have leased. I found the service very professional, Ling is great to deal with, great sense of humour!! The website and secure LINGO system for communication is "Boss"!! Cannot speak highly enough! Good delivery of my new C5.
Jayne
Editor Note:
Jayne, you are Op Manager for a company in Carlisle and I am so happy to get good reports like this from someone who deals with day-to-day operations. It means I am doing something right!!! Have a great time in the C5, and welcome to the world of leasing! -
Ling
Customer Letter: 1354 / 1523  Very efficient and helpful service. Keeps you informed every step of the way and very funny. Would recommend LINGsCARS to others. Helpful and professional delivery of my new C-Crosser. Tracy
Editor Note:
Another C-Crosser! It's great to have so many good reports about this Citroen dealer, they are very efficient. As you are a Chiropodist, Tracy, I am sure to recommend you to any visitors with foot-problem... my only foot-problem is putting it in my mouth when I talk to customers, hahaha! -
Ling
Customer Letter: 1353 / 1523  Yet again I have had fantastic service from Ling. My Audi A3 is absolutely great and it came on time. Delivered by a really helpful man. Everything done really efficiently. Karen
Editor Note:
Karen, well... I am pleased you are so happy for a second time with another car. I'm sure you are happy with the A3, a lovely car! I look forward to calling in for free drink when I am in Darlington (not too far from me). -
Ling
Customer Letter: 1352 / 1523  For a while, I wondered whether we had done the right thing - entering into a business relationship with this lunatic Chinese lady. But she knows what she is doing - she's doing good business, and she's doing it with humour! The whole process of arranging the lease went through without a hitch, and the new Mondeo Estate didn't have a speck of dust on it when it arrived. So, we're delighted with the car, and with Ling. When we increase our fleet by another ten or twelve vehicle, I don't think we will be looking anywhere else - Wah!! Brian
Editor Note:
Wah!!! indeed :) Hahahahaha. I do my best, and with following wind (after eating noodles) I manage to do a good job. Thanks for kind letter Brian. It is worth to have fun, because cars are fun... until they get banned. Glad you were so happy and I look forward to those next 10 cars, hahahaha. Maybe you should wait until the crunch is over? -
Ling
Customer Letter: 1351 / 1523  I have just received my second vehicle off Ling and, as with the first, I have been extremely impressed with the speed and efficiency with which the whole transaction completed. The Lingo system is great for keeping up to date. Great service, thank you. Excellent delivery, fast, kept me informed. Gordon
Editor Note:
Yo! Gordon! Thanks so much for the lovely letter. You are repeating customer. I am getting so many people coming back for second, thire and fourth cars and vans that I am losing touch!! Your new Citroen Dispatch will be a great van, so cheap too. Enjoy! -
Ling
Customer Letter: 1350 / 1523  Hi Ling, I'm really enjoying my new Ford Fiesta and I can't stop telling people about your crazy website and just how fantastic your service is and how well you have treated me throughout. The experience I have had has been totally refreshing, completely professional, hilariously funny and extremely helpful. It's great to keep in touch and I definitely want my next car from you. Richard
Editor Note:
Rich, this is the second letter you have sent me, and I am so grateful. You were brilliant to chat to. You have also referred some customers to me from NATS. Thanks! -
Ling
Customer Letter: 1349 / 1523 It was a great pleasure leasing a car from Ling. For somebody who doesn't like paperwork and doesn't know how to go about leasing a car, Ling made it all very easy for me. Step by Step instruction and I could ask any or shall we say many silly question and got an answer for them all. I would recommend her to anybody. Thank you so much for all your patience and help. Excellent delivery, pleased at how easy everything was. Thaneswary
Editor Note:
Great!!! Thanes, you were a superstar lovely customer. And your Fiesta was not delayed by Ford, a small miracle lately. Glad I could help and none of your questions were silly - it's just that with a big thing like a car, it is better to have every question answered so you are happy. Thanks again! -
Ling
Customer Letter: 1348 / 1523  From start to finish LingsCars has been a pleasure to deal with. Easy to monitor the progress all the way through, you always know what was happening. The friendly and fun exchange of emails made the whole experience much more enjoyable than form filling and confusing letters! Recommend every time. Good delivery on my Pug 207CC. Diana
Editor Note:
Yes, I try to avoid boring communication, Diana. Getting a car should be great fun. It's really fantastic go get a letter like this because it lets me know that all the investment in my systems pays off. LINGO works well. Thanks again, get the roof down and have a great time in the Peugeot 207 CC! Just add sunshine. -
Ling
Customer Letter: 1347 / 1523 Thanks Ling. Fiesta is great, great service, 5 weeks from first contacting you, to car at my doorstep. First class. Charles
Editor Note:
Chic (your nick if people wonder), it's great that you had a Fiesta so fast. Many customers have had Fiestas delayed because Ford cannot keep up with demand. However, you were a lucky one. Enjoy your new silver Titanium TDCi. -
Ling
Customer Letter: 1346 / 1523  The service was fantastic, it was so fast and efficient. I love my new car and will be looking for a new deal as soon as my current agreement expires. Good delivery of my Peugeot 107, very pleasant and on time. Nina
Editor Note:
That is excellent, Nina! So happy you are so happy. You are not far from my office so I may see you driving around. It's lovely that you say you will be back. Please enjoy the 107! -
Ling
Customer Letter: 1345 / 1523  First class service. I reported on the day of delivery that the Mazda 6 had not been fitted with reverse parking sensors ordered. Ling called first thing the next day and arranged with the dealer. The dealer was equally first class with the sensors fitted within two days. Will certainly recommend you. Mark
Editor Note:
Mark, as you are Senior Client Manager with a major Finance Company, I take your comments seriously. Thanks for very kind words. Dealer was very good at sorting their mistake, too. As you live in Yorkshire, everyone will note that the price was cheap, too. :) -
Ling
Customer Letter: 1344 / 1523  Hi Ling, sorry I've taken so long for this feedback but have started a new job! Ling, you were brilliant, I would recommend you to anybody. Good communication, you do exactly what you say on the tin! Brilliant delivery, car on time and washed. Many thanks Ling. Martin
Editor Note:
On my tin, it still says "Made in China", hahahaha! I withhold your address as you are important person in Armed Forces and I do not want responsibility for terrorist incident. I forgive you for delay while you are on Tour of Duty with Band of Brothers. Thanks, Tommy Atkins for being super customer. Glad they managed to wash your Volvo C30... There is a war on, you know! -
Ling
Customer Letter: 1343 / 1523  Ling is crazy! In a good way! She is crazy about keeping customers informed (and happy) (and fed on Chinese radioactive noodles). I recommend Ling as a tremendously authentic person, committed, highly original and I wouldn't hesitate to do business with her again. Shame car was not completely clean on delivery.
Christopher
Editor Note:
Right, I will kick that supplier! Apart from the bit of dirt on the car, you write a really lovely letter, Christopher. It is true the noodles are slightly radioactive, blame Lop Nor. A bit of Gamma does you no harm according to Chinese Government, so no moaning. Enjoy the Zafira!!! -
Ling
Customer Letter: 1342 / 1523 From the moment I decided I was going to use Ling and chose the C-Crosser, the process was a smooth one. The documents are all clearly marked and kept simple to complete. The car turned up in pretty good time and apart from the good weather I was promised to get to drive in, Ling delivered on everything else! Hope to be back in 23 months. Good delivery but hurried handower and the driver was not conversant with the full spec of the car. Salim
Editor Note:
Yes, the bloody British weather let me down. Far better to have consistent pollution and stable murk in China. Hehehe. As you live in Poole (I used to visit a great noodle bar there), you can enjoy the sunshine on the beaches, not in the C-Crosser. Thanks for comments, Salim, I will kick the dealer to train their delivery guys.. -
Ling
Customer Letter: 1341 / 1523 I can't believe how quick and convenient it was to deal with Ling. This is the first lease car deal I have set up and from the start 'til I received the car Ling was superb. Free money, mints and coffee just added to the deal. Recommending Lings to everyone now. Thanks! Excellent delivery. Arrived on time in great nick. Stephen
Editor Note:
What is "great nick"? Guess that means good condition, Stevie, hahaha. Honda Civic is most popular car, also built in UK which is good. Shame no cars are built in your part of Scotland any more. See you in a couple of years! -
Ling
Customer Letter: 1340 / 1523 The whole process was 'Lingtastic' from start to finish. A lot of the big utility companies could learn a lot from your approach to customer service. I look forward to renewing, hope prices don't go up! Excellent delivery - everything as stated.p.s. enough of the crushed polo mint already! Craig
Editor Note:
Great, great! Apart from these C-Crossers are really popular cars, I am happy you enjoyed the service. I am available for big utility training courses at £10,000 per hour :) Bloody post office crushed the Polos. When I sent the special Chinese sweets they were in one piece with just one hole. I should claim the Polos on insurance, hahaha. -
Ling
Customer Letter: 1339 / 1523  Hi Ling, thank you for your efficient and quality service in relation to my Honda CRV. I managed to do all communications online without having to telephone once! Good delivery. Kabir
Editor Note:
This is my goal! To have a truly online service that is 10 times better than traditional methods. I NEVER heard your voice, yet I feel I got to know you well, and you are very happy. This efficiency means cheaper cars, which is what matters. Have a great time in the CRV! Thanks, Kabir. -
Ling
Customer Letter: 1338 / 1523  A great service provided by Ling and her team from start to finish. To begin with, the website looks a little daunting but you soon get the hang of it. All the way through the process you are kept up to date with what's happening. No lapse in communication whatsoever. I'll definitely be using LingsCars again! Excellent delivery by the Citroen dealer - could not be faulted! Gayle
Editor Note:
Gayle, so pleased you are happy! The C4GP is a great 7-seater! It's hard to add anything to your letter. Thanks so much for being a lovely customer. -
Ling
Customer Letter: 1337 / 1523 LINGsCARS is a great company to do business with. The messages are clear and the staff are very helpful. Would do business again with Ling. Excellent delivery of my Honda CR-V. Darryll
Editor Note:
You work for Tracker, so I hope you don't lose your new CRV, Darryll! Hehehe. I do my best to make you happy, I even sent you some mats because Honda are miserable and don't include them with the car. Thanks for sweet comments. Staff are well trained! Using big stick (no carrot), hahahaha. Hope you enjoy the car. -
Ling
Customer Letter: 1336 / 1523  Hey Ling! You were great once again during our recent encounter, and the second car you have supplied me is brilliant too!! Car arrived very early on the agreed date - perfect! Thanks for all your help and once again a faultless service! I have passed your details on to loads of colleagues.p.s. - Does anyone else own a Koleos? I still haven't seen any more on the road!! Martin
Editor Note:
Errr, to my knowledge Regie Renault are in the doldrums with barely half the market share of a year ago. They have only sold one Koleos; to some mug in Essex. I think it was white with chrome wheel trims. Hope you enjoy it, hahahahaha! As you are a repeating customer, I won't be TOO cruel, Martin. :) -
Ling
Customer Letter: 1335 / 1523  Ling is always available with advice and help. She assumes the responsibility of the sale with the best deal for her clients. The large manufacturers should take a good look at her operation. Excellent, Ling. Michael
Editor Note:
Yes, pay attention Mercedes-Benz, who hound and persecute me because I sell their new cars (despite their sales figures down in the gutter in the Credit Crunch). Rarely a week goes by without the German bullies threatening me with court for showing their brand, their cars or even the words "Mercedes" or "Smart". You should listen to the customers, Mercedes!!! Michael is an MD, he knows what he is talking about. Thinks for the kind letter, Michael. -
Ling
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