Lisa says... Ling tries to appear nice by offering cheap cars, a funny website and free dinners. In truth she must be a very tough businesswoman, if not a ruthless criminal (Aiya!!! You find out below, I am also Paramedic - Ling!).
How else could she get me such a cheap car with so little fuss? I am now so frightened of Ling that I 'recommend' her to all my friends and will be forced to get all my cars from her in the future!
If I may dare just add this, my car was delayed but I was kept informed at all times.
Lisa
Editor Note:
Whoa! Why Renault Scenic delayed? I find out and post here soon! Now I have answer from very good Renault dealer... because Renault recalled this batch of cars due to technical block. So delay may saved your life, Lisa, as Renault always ensures safety top priority. You should be pleased! Fast delivery no good if customer dead. This common sense as who would pay direct debit, eh? Please do not thank me to save your life, this all part of Ling service! Thank you for letter with English humour. I normally do jokes here, but I allow you this chance, because car delayed -
Ling
Customer Letter:
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Simon says...
Fantastic... not the usual boring crap... and good prices, too.
Simon
Editor Note:
Hehehe, I do not run usual boring crap company, Simon. Thanks -
Ling
Customer Letter:
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Nick says...
I haven't laughed at a business site before - well done!
I thought your service was good. It was fast and efficient. The literature is good and entertaining.
We are happy with the Renault Scenic and currently looking to lease two more cars. If you have the right cars at the right price again, I will use LINGsCARS.com again, no questions.
Stuart
Editor Note:
So pleased, Stuart. Customer happy; that's the thing! This job NOT about making dealer happy! Trust YOUR dealer delivered car clean (unlike Brindley Honda), as you told me they were good and efficient too! Price list on the way -
Ling
Customer Letter:
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Rob says...
Your site has entertained me for over an hour! Thank you. I am hungry now. Please send noodles. I can't eat keyring!
Rob
Editor Note:
Rob, real test is; will you order car? Let's wait and see! If you are really that bored you spend 1 hour on site, maybe you volunteer to be car washer at Brindley Honda? They need one. Noodles on way -
Ling
Customer Letter:
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Bryan says... I was very pleased with the simple and easy way this lease was dealt with. Plus, the Renault dealer gave a very good professional service. No hassle, and very pleased. Thank you Ling.
Bryan
Editor Note:
Good. I am pleased too. Renault dealer (below) will have to do VERY good job to beat existing suppliers. Enjoy Clio, Bryan -
Ling
Customer Letter:
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Clive says... Ling
Thank you for the efficient and very professional manner in which you dealt with us. It is refreshing to deal with an organisation that does what they say they will do when they say they will do it! Your dealer was excellent.
We are driving the BMW now, when some of your competitors still have not even come back to us (from our first contact with them)!
Clive
Editor Note:
It is very kind of you to tell me I am efficient, Clive. How hard it is to convince people that size of company does not have anything to do with quality of service. Perhaps your letter will help me. Yes, my BMW dealer is the best in the UK, not up own backside like so many BMW dealers -
Ling
Customer Letter:
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Terry says... Never leased a car before, but it was so easy and so cheap! Whenever I want a car, your web site will now always be the first place I look. The service is so great and the ability to have a live web chat with Ling is invaluable.
Terry
Editor Note:
Terry, thanks for letter. I am glad you also tell me delivery driver was efficient and polite. Enjoy Scenic -
Ling
Customer Letter:
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Paul says...
Excellent, website is also useful for stress-relief as it's very possible to spend an hour or so laughing at all the little jokes and so on. Also great fun for when my parner (from Chinese mainland - Dalian) is away, so I can remind myself of her Chinglish :) So sweet! Thanks for site!
Paul
Editor Note:
For those who not know, Dalian is in north of China; very cold in winter. Hope partner goes back in summer! Thanks for compliments Paul.- -
Ling
Customer Letter:
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John says...
Brilliant website, both informative and entertaining. I also believe it's truthful as you print both complaining and complimentary letters. Well done! When I next renew my vehicle, you are on my list!
John
Editor Note:
Wah! Of course website truthful, John! I print all printable letters, let visitor make up own mind. You see your letter now? So it must be real, eh? Thanks for nice letter. Also I used to live in Bournemouth, I got my MSc at Bournemouth Poly (sorry, Uni) -
Ling
Customer Letter:
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Kevin says... To Lovely Ling Valentine (Hmmmm, - Ling),
Excellent service and so user friendly. Our new Renault Scenic is a brilliant car and at a fabulous price.
It was delivered on time with good pre-delivery inspection. The dealer was excellent. You are going to be stuck with the Richmans for life.
Kevin
Editor Note:
Kevin, I know you will be happy with Scenic, I run one myself; very nice cars! Thanks for nice words -
Ling
Customer Letter:
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Susan says... "Just to say thanks for the efficient service you gave on the lease of the BMW 1-series. We have passed your name on to various other contacts."
Susan
Editor Note:
It's very easy to be efficient with the BMWs, Susan, because my dealer is the most efficient BMW dealer in the world! All thanks to him. -
Ling
Customer Letter:
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Andy says... Excellent service Ling! Super value prices Ling! Good choice of models Ling! Delivered vehicle on time Ling!
We will mention Ling to other small businesses in this area.
Andy
Editor Note:
You two very good long term customers. Thank you so much. Enjoy Scenic, I run one too so I know you find it lovely -
Ling
Customer Letter:
122
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Richard says... Love the website and the prices - ordering a Shogun soon. Thanks Ling
Richard
Editor Note:
Oh, maybe Cressida passed you on to me, Richard. Thanks for compliment! -
Ling
Customer Letter:
121
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1523
Elaine says... I would have no hesitation in recommending or using LINGsCARS.com again. Ling handled all the relevant paperwork efficiently and professionally. Everything happened when she said it would, which is very refreshing! I got a great deal on my new VW Polo so my purse feels the benefit as well.
Elaine
Editor Note:
Wow, Elaine you so kind! I am so happy to have so many happy customers! -
Ling
Customer Letter:
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1523
Steve says... This is my third year of working with Ling and the whole process is totally painless. Good cars, great prices, no hassle and a human being to talk to. Keep up the excellent service - we need people like you. I would also give your supplying dealer an "excellent" score.
Steve
Editor Note:
Thanks, Steve. You need me, you got me! -
Ling
Customer Letter:
119
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1523
Philip says...
Hi, I am currently studying for a BA at Sunderland University, and I would like to ask you a question; Do you consider your vocation to be work or art? And if art, can you briefly describe your concious feelings about it. Thanks in advance, this would be great feedback for my BA.
Philip
Editor Note:
What? I do not understand question. Who are you? I have strong view on art. Art is only art if containing picture of Elvis, Mao, Jesus or dog playing poker. My work is not art, my work is better than that -
Ling
Customer Letter:
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John says... Ling
We are very happy with our VW Polo and very happy with your service. In fact, you have managed to restore our faith in the car leasing industry by delivering us the product we requested, in good time, with excellent communication. This, in our experience, would not be matched by larger companies.
We certainly would not hesitate to lease another car from you in the future and recommend you at every opportunity. Thank you Ling and all your hardworking staff! Also, the dealer was excellent, prompt and efficient. A pleasant hand-over.
John
Editor Note:
So glad I can restore your faith, John. Repeat... I believe! IIIIII believe!!! AAAIIIIIIIIIIII BELIEVE IN LING!!!!!!!!! Did you know I was Chinese Evangelist promoting chopstick pressure-point treatment in spare time? -
Ling
Customer Letter:
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1523
Gladys says... Hello Ling,
You were so helpful and so nice on the phone, it was a pleasure doing business with you. I appreciated the speed with which you completed the leasing of the Almera. The driver was very polite and the car was delivered on time and in good order. The dealer was excellent. Thank you for everything.
Gladys
Editor Note:
Gladys, I am SO pleased you are happy. You are very nice customer. And dealer does good job, too! Amazing day when Nissan dealer beats Honda dealer (see letter 3 down) -
Ling
Customer Letter:
116
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1523
Babs says... Ling,
I love your web site. It's the only one that's ever kept my attention for so long that I bought a car. I even get a free lunch!! Eating is my favourite hobby! I'm sure I'm going to love my new MX-5 just as much!
Babs
Editor Note:
Babs, I enjoy chatting to you and so pleased you swapped old Clio for brand new Mazda MX-5 for such little money. If customer happy, makes me eel happy!! -
Ling
Customer Letter:
114
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John says... Ling
The car is lovely but the only minor thing is that it came to us dirty. It could have done with a wash.
John
Editor Note:
Well, sorry about dirt, no excuse dealer can't wash Honda CRV even after driving from Midlands to Tyneside to deliver. Good news is we managed all this in 2 1/2 weeks, start to finish. I shout like hell at dealer (HONDA DEALER! WHAT DISAPPOINTMENT! Ling name and shame: Brindley Honda, Birmingham). -
Ling
Customer Letter:
113
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1523
Peter says... I found the service to be good - email responses were quick and everything was sorted out within a couple of weeks. The car was ready as advised and I was kept fully informed throughout. Thanks, Ling! - Stay competitive and I will look you up again when anyone here requires a new car!
Peter
Editor Note:
As I say about Estate Agent, it is nice to make small profit FROM solicitor for change. Thanks, Peter for letter. If Solicitor happy, people realise my service not a joke, even though website and life both quite funny. Enjoy SAAB 9-5!- -
Ling
Customer Letter:
112
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Ka says...
Great design, very funny, clear information
Ka
Editor Note:
Great letter, very short, clear text -
Ling
Customer Letter:
111
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Glenn says...
I need contract hire car in New Year (Chinese New Year). Good luck, Ling, u r an 88888888 winner babe!
Glenn
Editor Note:
Glenn, how you know 8 is lucky number, then you give me 8 x 8's! Wow. You must watch many HSBC adverts! Please not to send me big bowl of snake soup. That is Guandong. They eat anything there! -
Ling
Customer Letter:
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Les says...
You have no idea how many times I had to do Ling's quiz to win T shirt; boy, you make hard question and it was stoopid Korean "car" which make me get wrong answer so many times. But now I win! Maybe in future I get car from you to go with Ling special T shirt, we see, yes?
Les
Editor Note:
Ho! Why Scottish person sounds like Chinese when writing letter? Maybe you spend too much time on website, Les? But I am confused you like to gamble on quiz. As Bishop, you should only gamble on ranking in Heaven. By the way, answer to any Korean question usually either "Kim" or "Dog", however in this case it is name of crap car. Thankyou for letter.- Ling
(Also to note that if talking about Korean War of Imperialist Aggression, when UK were on wrong side and joined American axis of evil against poor North Korean and Chinese liberators, answer to quiz question is usually "Mash" - Ling)
Ling tries to appear nice by offering cheap cars, a funny website and free dinners. In truth she must be a very tough businesswoman, if not a ruthless criminal (Aiya!!! You find out below, I am also Paramedic - Ling!).
Editor Note:
Whoa! Why Renault Scenic delayed? I find out and post here soon! Now I have answer from very good Renault dealer... because Renault recalled this batch of cars due to technical block. So delay may saved your life, Lisa, as Renault always ensures safety top priority. You should be pleased! Fast delivery no good if customer dead. This common sense as who would pay direct debit, eh? Please do not thank me to save your life, this all part of Ling service! Thank you for letter with English humour. I normally do jokes here, but I allow you this chance, because car delayed -
Ling
/small.gif "Car")
I was very pleased with the simple and easy way this lease was dealt with. Plus, the Renault dealer gave a very good professional service. No hassle, and very pleased. Thank you Ling. 
Ling/small.gif "Car")
Love the website and the prices - ordering a Shogun soon. Thanks Ling 
I would have no hesitation in recommending or using LINGsCARS.com again. Ling handled all the relevant paperwork efficiently and professionally. Everything happened when she said it would, which is very refreshing! I got a great deal on my new VW Polo so my purse feels the benefit as well. 
Hello Ling,/small.gif "Car")
Ling,
Ling
I found the service to be good - email responses were quick and everything was sorted out within a couple of weeks. The car was ready as advised and I was kept fully informed throughout. Thanks, Ling! - Stay competitive and I will look you up again when anyone here requires a new car! 
