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Lings' car leasing customer letters
We are LINGS you can trust us
CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 493 / 1523  "Very good service from Ling - no bullshit, no crap - just service!!! Much better than (say) Appleyards, HSBC etc. Thanks for gift of key rings, you should call them "Key Lings" hahahaha!! Normal service from Mercedes Benz on delivery, good." Pete 
Editor Note:
Pete, that is BLOODY GOOD suggestion for my key rings, I actually never considered that! Amazing but true. I am designing new batch. Glad you seem happy with service and with Mercedes A-Class -
Ling
Customer Letter: 492 / 1523  "Hey, Ling!All correspondence was dealt with very promptly and effectively. I was very pleased overall with your service. I have friends already looking to do some business with you. Also, I have just started a company, and hope to take advantage of reclaiming half the VAT in the future!" Seamus
Editor Note:
Amazingly you are a local customer, Seamus, just 2 minutes from my office. But I have never met you! Maybe I have passed your RX8 in the street, eh? Local Mazda dealer HATES me for "stealing" customers, but I say they should compete! Glad you like my service, I really try hard to please :) -
Ling
Customer Letter: 488 / 1523  "My new VW Golf is fine, service including delivery was good. A set of floor mats would be a nice touch. That little bit extra sets you apart." Angela
Editor Note:
Angela, this is the fourth car I have supplied now to Teesside Electrical. Previously you've had a Primera, a Ford Focus and a Citroen Dispatch van. You know if I cost mats in, the rental would increase. Some finance companies I use do supply them after delivery, others don't. Halfords do them at £9.99 and it makes sense to me to get cheap ones, after all, only your shoes notice :). Thanks for being such a lovely customer! -
Ling
Customer Letter: 484 / 1523  "Other leasing companies said she wouldn't be able to honour her prices! WRONG!!!Ling delivered the colour and trim of the Jaguar X-Type I wanted on time, as well. Who could ask for more? I recommend keeping customers updated with progress reports. Thanks, Ling." Ian
Editor Note:
Ian, I will let everyone into our secrets, we had some damn big arguments!!! It was over me telling you to chill, and you wanting info it was too early for me to give you. Cars are emotional things for everyone, but we made up and got there in the end. Your bloody Jag was delivered perfectly, apart from the tyre pressures being wrong. We were two stong headed idiots, eh? :) -
Ling
Customer Letter: 483 / 1523  "I have recently received delivery of my new BMW 318, this is the third car I have leased through Ling and each has gone very smoohly thanks to Ling's "customer care". I will soon be organising another car and look forward to dealing with Ling again." Trevor
Editor Note:
Trevor, I will tell everyone that previously you had a BMW 1-series and a Jaguar X-Type. Now you have a new 3-series BMW. You are the kind of customer that dealerships would die to get, and I am proud to say you choose me probably because we work so well together getting your cars, and we do not give each other bullshit. Glad you are happy, talk again soon! -
Ling
Customer Letter: 461 / 1523  "Car was delivered last Thursday as arranged. Great fun! I can't believe how easy it all was. Thank you for your assistance. Will be back in touch when our other car needs replacing." Neil
Editor Note:
Ha! You live in Stockton which is a dodgy area to have an MX5, but you reckon it will survive, Neil. Maybe I'll see you whizzing around, I am often in that area playing ping pong with my club -
Ling
Customer Letter: 451 / 1523  "LINGsCARS made the process of getting my new SAAB 9-3 simple and easy, as well as having a good deal on the car I wanted. Good delivery." Andrew
Editor Note:
Andrew, you were a model customer, and even though I have never met you, you live just 200 metres from my house!! Wow, so local -
Ling
Customer Letter: 446 / 1523  "From start to finish I was kept informed of when and where my delivery would be, the cost, the outlay and how to proceed. I will definitely advise my clients to go to LINGsCARS without hesitation! Car was delivered with the wrong number plates." Allan
Editor Note:
Yep, Allan. You had wrong number plates! Your personal plates say "54" on them and the dealer defaulted to "56", as that is current plate at time of delivery. Idiots. I immediately arranged for these to be changesd and fitted FOC to you in Sunderland the very next day. Shame the dealers don't take so much care, eh? You are a very good customer and also very good ping-pong player! -
Ling
Customer Letter: 445 / 1523 "We are always very pleased with the service we get from LINGsCARS and the prices are also very keen. Good delivery. However, you make too much profit from poor people like us, we cannot even afford a bowl of rice a day! Wah!" Mike
Editor Note:
Whoa! You frighten people reading these letters, Mike! Really, you are bloody damn rich battery importer and distributor, and supply all types of batteries from Duracell things to bespoke camera batteries. You are replacing old shape 1.6 MX-5 with new shape 1.8 at same price! Hope you like it -
Ling
Customer Letter: 441 / 1523  "This must be the first business website that keeps you entertained. I came across it on a Google search. Ling was very helpful and made the first-time process of leasing a car a doddle - no problems - and I will recommend and use Ling again. Excellent delivery. Keep up the good work." Bill
Editor Note:
Hey Bill, your car was turned around quickly. You chose Grand Punto which unfortunately had manufacturer recall for some parts missing under dash, but you got these fixed by the local dealer free of charge. Glad you were happy. -
Ling
Customer Letter: 440 / 1523  "Ling made leasing a car easy - and even fun! Her response was really quick and she made sure it was delivered before Christmas. The delivery was excellent, and the sweets were nice, too!" Jude
Editor Note:
Jude, you manage one of the best local shopping centres, so I have to look after you! You chose a Citroen and my supplier is the best in the UK, so we managed to get your car in about 10 days. This is very fast! However, you are one of the first people to tell me the Chinese sweets were nice, so everyone else will now question your judgement on my service. -
Ling
Customer Letter: 425 / 1523  "After searching with Lexus dealers and other suppliers, I emailed Ling. I thought "no way can this Chinese woman beat all these other proper companies". I really thought I shouldn't bother.However, I did. And what happened? Online - instantly - Ling told me a price I couldn't believe and she got a DIFFERENT Lexus dealer to deliver my new car the instant I signed the documents. Less than 1 week later I was sitting in my new car and I paid the lowest monthly rental in the UK. Just amazing. How on earth can Ling do it? I was a bit taken aback at the "what you want?" approach after being schmoozed by Lexus dealers, but as Ling told me, she treats all cars like cans of beans - no status hang ups. But her service is outstanding. Well done, Ling!" Ian
Editor Note:
Nice letter, thanks Ian. I must say that this delivery was fast because of an extraordinary Lexus dealer. He is the best I have found. I cannot always do things this fast, this was unusual. But why get stuck up on brands? It is only a badge and bloody Japanese as well! Anyway, another customer bites the dust, so glad you are happy with your Lexus IS220D SE, Ian! -
Ling
Customer Letter: 420 / 1523  "Thanks very much for your excellent service, the car arrived as arranged; first class service. I will recommend you to anybody and everybody. I wish you all the best for the future and look forward to doing business with you again. Excellent service from the dealer." Sheila
Editor Note:
Your company provides Management Services, Sheila, so it's great that you give me such a fantastic verdict. It was a damn pleasure to deal with you and hope you enjoy your Megane Coupe-Cabriolet! -
Ling
Customer Letter: 409 / 1523  "Ling, got the Nissan Note after a short wait - really enjoying the car. I'm surprised it had to come from *******, since it was built around 12 miles away from me. Anyway, thanks for sorting it all out!" Paul
Editor Note:
Yep, it is a ridiculous situation that I have to put dealers (middlemen) in the loop. Much better if I could deliver from manufacturer compounds - like I can do with some Fiats and some BMWs. Dealers are an extra layer of cost and inefficiency, unfortunately. Some of them are very good though, including the dealer who sorted your Nissan Note (unlike the one that went to Scotland...see 4 letters below). Enjoy the car, Paul! -
Ling
Customer Letter: 404 / 1523  "Hi Ling,My Passat was delivered yesterday at 7am (WAKEY, WAKEY!!! - Ling, hehehe). Thank you for supplying me with a car without any pressure, hassle, or changes to anything you said. I've received excellent instruction on the process of leasing and excellent communication throughout." Gary
Editor Note:
Hey! Now Gary, I wonder why you find it surprising "for supplying me with a car without any pressure, hassle, or changes to anything you said"??? The motor industry is a disgrace, if this is really what customers tend to expect when acquiring a new car - ie; PRESSURE, HASSLE and CHANGES. It's remarkable that I am consistently criticised by the motor industry for being an un-professional parasite (ie. unique and cheap), yet my customers love the service. Thank you for such a clear recommendation, Gary! -
Ling
Customer Letter: 403 / 1523 "This is the first time I have had a car on contract hire, but it won't be the last (I hope). Fantastic new Renault Megane Coupe Cab, which arrived while there was still some sunshine left to "pose" in. Ling was very helpful and easy to speak to. Although I wanted a black car (everyone else told me I'd regret it), I was too impatient to wait until one was available. So I went for a gunmetal grey which looks clean for longer.My new car was delivered at lunchtime, on time, to suit me. The dealer was excellent, very prompt and the car was well demonstrated by the delivery man. I can recommend Ling with no hesitation, I will be back when the contract runs out. " Mandy
Editor Note:
Maybe I come down for a foot-massage, next time in Darlington, Mandy? I am often down there as super-husband owns a business in Darlington. Really glad you are happy with your car, thanks for being so kind with your comments -
Ling
Customer Letter: 394 / 1523  "I found Ling's website easy to navigate, informative and fun. I enquired about a car, received my quote and then ordered my car - a VW Passat. From day one, communication was excellent, information was clear and most importantly for me, I got the car I ordered on the day Ling said I would.I've saved money on a buying a car. Depreciation is a killer and I know I can easily change it at the end of my lease." Gary
Editor Note:
WOW! You have written my 400th customer letter, Gary! Thanks. Maybe I will see you around as you live about 8 miles from me in Ryton, a small town further up the River Tyne. I'll keep an eye out for your VW Passat - if you are being honked by a flapping Chinese bird in a BMW, that's me! -
Ling
Customer Letter: 393 / 1523  "Hi LingJust a note to add to your collection from satisfied customers. We have just taken delivery of our new (cheap!! - Ling) Skoda Fabia - it's fantastic, no hitches or problems, thanks. It is refreshing to deal with someone who is on the customer's side for once in the car industry. I know you have really earned your money on this deal - what with all our enquiries - but it really is appreciated and we WILL be back." Steve
Editor Note:
Yes, Stephen, you changed your mind about fourteen times, but I FORGIVE YOU. You were actually a very pleasant customer and you have previous experience of dealing inside the motor trade. There are some terrible practices going on, I do my best not to be bullied or beaten up by them. With support of customers like you, I know I will win. At the moment I am having dirty tricks played on me by a BIG player in this industry. One day I will give them bloody nose, revenge best cold, eh? Hope you and Susan enjoy damn cheap Skoda Fabia -
Ling
Customer Letter: 377 / 1523   "Ling Valentine is crazy and cool. I absolutely love dealing with her. Not only is she by far the most competitive car company I have come across, she is also great fun and very efficient.If you like great deals and great fun, deal with Ling. I have has numerous cars and have dealt with her for over five years." Craig
Editor Note:
What Craig doesn't say is that he owns a small executive airline, with several twin engine executive planes, helicopters and also some fun planes like three ex-RAF Bulldogs. Craig has taken me for aerobatics in one of these, and looping the loop was fantastically brilliant. I give him hyperlink as he is TOP MAN and anyone needing executive fast top-quality aeroplane transport anywhere in Europe should contact him. It is not as expensive as you think -
Ling
Customer Letter: 367 / 1523 /small.gif "car") "Hi Ling,I would like to thank you for the fantastic service we have received from your company so far. All our cars have turned up when promised. Keep up the good work. Fabulous service." Carolyn
Editor Note:
Do you mind if I publish the cars you have had, Carolyn??? This letter refers to a Land Rover Freelander, but you have also had a Jaguar X-Type, and Audi A4 plus you have two more Renault Meganes on order. Never mind my "fabulous service", you are a fabulous customer! You were also finalist in Cumbria "Exporter of the Year" business awards. Well done! I give you hyperlink, a rare privilege -
Ling
Customer Letter: 363 / 1523 "Hi Ling,My car arrived at lunchtime, fantastic I love it!! Thank you for your help your service has been exceptional!!" Ross
Editor Note:
Ross, thank you for sweet letter. You live less than 1/2 a mile from my house, I will look out for your RX-8 and give you a wave. Exceptional service just seems like that, as rest of motor industry is quite crap -
Ling
Customer Letter: 347 / 1523  "Very pleased with car and delivery. Nice smooth deal, all done and dusted in a few weeks. I will definitely deal with LINGsCARS.com again when the car lease is due for renewal. It was easy to contact Ling and nice to be able to speak to the business owner rather than be passed from pillar to post around an office. Excellent communications with the main dealer. Nice personal touch from Ling." Gary
Editor Note:
You have a brand new Mazda 5, Gary. This car is becoming more popular and most people still don't recognise it... but they will soon. You are quite local to me, I will keep a look out for you in your new car -
Ling
Customer Letter: 340 / 1523  "Ling is unique - I've been selling for 30+ years, but her marketing and sales approach rates as amongst the best I've ever seen. This is (as importantly) backed up by fast, accurate and helpful responses to pricing, queries and completion arrangements.Fast, competitive, helpful - why go elsewhere? I had no complaints and excellent service from both of Ling's supplying dealers. That's right, I had two new cars from Ling, a Jaguar X-Type and an Audi A4!" David
Editor Note:
David, thank you for compliment. This is one of the best letters I have ever received. I simply try to treat everyone as adults, not idiots. This is my trick -
Ling
Customer Letter: 337 / 1523 "Hi Ling,Thanks for making the whole system of leasing a car so easy. I have never leased a car before, but now I can see the advantages. I will definitely be back for a new car in two years. Hurray!, for the little company!!! Dealer was excellent, they delivered the car very early so I did not have to wait!" P.S. Stockton is not too bad, my house is nice!! haha." Mark
Editor Note:
Oooops, I probably made some offhand comment to Mark about Stockton being full of drug-dealers and council houses. Never mind, I'm sure there is a nice street or two. Hope you like the SAAB 9-3, Mark, I had one for 4 months last year and it was very nice car, except for bloody handbrake trapping my small fingers -
Ling
Customer Letter: 334 / 1523  "Good advice, low cost and easy to do business with Ling. Excellent dealer delivery of my RAV4. The car arrived at work on the delivery day before we did! What more does anyone need?" Dennis
Editor Note:
Not enough people buy RAV4's, Dennis, these are VERY good 4x4's. This new model is particularly good. I'm so pleased the dealer did a good job for you, too! Nice to have local customer! -
Ling
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