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Lings' car leasing customer letters
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 321 / 1523  "I have had experience running a regional office of a car finance company, I have worked in car companies up to Director level, I have run my own business for the last 5 years, and I have owned plenty of cars. But never, never, never have I had such an enjoyable, easy, quick and simple buying experience as I have with Ling Valentine.From first contact through to delivery, her quote was accurate, incredibly cheap and comprehensive. Her communication was immediate, not once did I wait longer than 5 minutes for an emailed or webchat response to my questions, and the delivery from the dealer she used was spot on and perfect. I have to say that in the beginning I thought twice about ordering a brand-new £45k BMW 7-series (only £400/mth!) from a "Chinese female human UK car sales expert" instead of from a BMW dealer. But no BMW dealer could have provided this level of service AND she saved me a total of £4000 over 2-years with cheaper payments AND delivered a perfect car at the cheapest price. Use her. She's that good." Graham 
Editor Note:
Graham, you know, I met you when you worked at Caledonia in Doncaster on the first day of my first ever visit to the UK. My future husband Jon worked there. You might not remember me, but I remember you, you seemed quite scary at the time. I am so pleased you are happy with the BMW, those 7-series were very cheap for the list price of the car. Reason my service is good: I work hard like a dog, sitting at my desk playing with my computers like Space Invaders juggling up to 10 customers at a time on web, email, phone and fax. Which car dealer would ever do that? They are too busy pushing bits of paper around, chatting and swanning about in "demo" car. Also dealers have massive overheads. Thanks for LOVELY letter -
Ling
Customer Letter: 306 / 1523 "Mrs Ling Valentine, you have completed mission impossible! You have managed to do what our local BMW dealer was going to charge us an extra £250 per car to do! You have managed to get us 2 x BMW 7-Series 730's for just £400/month each! How amazing is that! These are £45,000+ cars, and I am paying rentals that are more usually associated with a 3-Series, or a baby Lexus.My sales managers have promised to double their efforts if I got them top-spec new cars, and they are unlikely to drive better cars than these, in all their careers. The price was FANTASTIC, delivery was spot on, your paperwork and efficiency was immaculate, your communication immediate and no false claims! I tell you what, you rival Alan Sugar for brilliance, never mind The Apprentice! I wish you all the success in the world, and I have saved my coup-de-grace for last; I have ordered 2 more 7-Series from you for my fleet! Why BMW dealers cannot match your speed, efficiency and costs, I just don't know... all I know is that I saved my company 4 x £250/month over 26 payments, that's £26,000 by using you! Do I care you don't have a posh dealership, corporate loo-roll and a corporate cafe? No! I am sending you a CRATE of Champagne. Stand by to get VERY drunk." Ged
Editor Note:
Gerrard, whooo,hooo! You are such a sweetie, AND you let me take 7-Series for a spin... very smooth but a bit big for little me. As you are local customer, thanks for posing for photo with me. I will get very pissed on Champagne on June 1st - my birthday! Please note, I had a very limited supply of these 7-Series and at time of me writing this, price has risen to £429/mth +VAT. Thanks -
Ling
Customer Letter: 305 / 1523  "Hi Ling,Just to let you know that my new car arrived today at 8.00am (SAAB 9-3 Sportwagon - Ling) - great! I didn't have to wait in all day. I also wanted to thank you for providing an easy to follow, efficient and friendly service and I definitely will be recommending you to my friends and family." Mark
Editor Note:
Mark, SAAB is VERY nice car, I had one myself for 6 months. And the Sportwagon is like fast estate car! Lots of room for noodles in boot, heh. Be careful in Stockton, it is damn rough and polluted place, like Shenzen. Make sure you keep nice new SAAB in a garage! -
Ling
Customer Letter: 304 / 1523  "You were the most competitive price we could find and we got loads of quotes! The delivery was smooth and the dealership staff friendly. Your follow-up is a good idea, and the sweets were a really individual touch!" Julie
Editor Note:
Julie, thanks for nice letter, and thanks for saying I was cheapest. But that is only icing on cake! I hope my service was the best, too. You have rented Picasso and this is most popular MPV car in UK and very good choice. Very cheap, too! Enjoy sweets. -
Ling
Customer Letter: 298 / 1523  "Hi Ling, service was excellent; you knock spots off the larger leasing companies like 'Apple' as you provide a much more personal and caring service which is efficient and hassle free! The car is superb - a good choice and a cracking deal. I will definitely come back to you at the end of the hire period - for a Porsche Boxster maybe - see what you can do? I have already started recommending you to others. On the small downside - the car has no mats - an opportunity for you, and a bit disappointing for me." Kevin
Editor Note:
Kevin, hmmm, always glad to knock spots off anyone! I have told Apple I will publish this, so I hope they do not kick off. Mats; well, I tell dealer to remove any extra rubbish to keep costs down. Mats are £5 at Halfords, better than £50 from dealer, huh? I email you next time I have Porsche deal! -
Ling
Customer Letter: 291 / 1523  "As an accountant who works for a 6-dealership car chain, I was simply amazed at Ling's prices on her website. There is no way that our dealer group could match them. When I spoke to her, I found out the secret to her low prices; efficiency and low overheads.I live near Gateshead, and I was so impressed with what she told me that I asked if I could meet her and look at her books. Ling agreed. Most dealer groups need to make at least £1000 per car in order to cover costs, whereas Ling can do it for between £50-£100, sometimes less. And still make a profit. That is truly astounding. My mouth literally dropped open when I saw her turnover, all juggled by Ling on her own. Ling has slashed EVERY ounce of waste out of her business. She is truly the Ryanair of car salespeople! Anyhow, I chose a BMW 320d Touring, and I was so impressed that I ordered a new Mini for my wife. I am an accountant and Ling managed to DOUBLE my car order! Looking back, that is amazing. This certainly is the cheapest way to run a new car, if you can guess your mileage and stick to it!" Mike
Editor Note:
Phew, that is one hell of recommendation, thanks Mike! Glad you are happy with BMW and Mini, maybe you should buy one for your son, eh? -
Ling
Customer Letter: 260 / 1523  Ling, delivery was on time. The car is cracking (Mercedes E280 - Ling). Your service was impeccable, you are always happy and bubbly. Cheers! Graham
Editor Note:
Graham, thank you! You are Director of company Floorwise North East Ltd and you already have a VW Touran from me, so I should say double thanks! More and more repeating customers coming back to me, that REALLY makes me happy! I must be doing something right. Take care of your house, considering coastal erosion, Graham. I did my MSc about coastal erosion and it is hot potato topic if you live near the sea -
Ling
Customer Letter: 252 / 1523  Ling, thanks for a great deal. Some delay initially - but more due to Honda not responding to Ling (yes, Honda overcomitted on Jazzes, and the available cars were overpromised by Honda, sorry about that, happens sometimes with these big suppliers and not under my control - Ling). We then switched to a Citroen C4 (better car - Ling) and Ling got us a great one-off deal. There was some limitation to the choice of makes (I can't ever supply everything! Sorry about that - Ling) but her prices more than make up for this. Her website is clear - it's informative and fun. All my emails and phone calls were returned promptly. This was a new experience for us, we will keep in touch and return in two years!!! Stewart
Editor Note:
Phew, Stewart, those Honda Jazzes caused me such a problem. At first supply promised, then supply interrupted, on-off, on-off. Sometimes this happens with very cheap cars, although I manage to keep it to a minimum. Thanks for being so understanding. Glad you like website, and I am so pleased I passed your communication test. You were good customer -
Ling
Customer Letter: 249 / 1523 /small.gif "Car") Ling is the maddest Chinese bird I have ever come across. She found me the only available Mini Cooper in the UK, plus she delivered it in double-quick time. I have worked this out (I am an accountant): This is certainly the cheapest way to run a brand-new car, in the UK today (My red letters - Ling). I am 100% satisfied, 100% recommend Ling, and am 100% happy with my new Mini Cooper! Perfect service from the BMW Mini dealer, too, by the way. Suzanne
Editor Note:
How kind are your words, Suzanne! It is true, you had last available Mini Cooper in UK at that time. My favourite dealer had a cancelled order from someone else and especially saved it for one of my customers! You! Dealer is sweet, you are sweet, I even forgive you for calling me "mad Chinese bird" :). How nice to have accountant confirming cheapness of running my brand new cars, I hope you don't mind me highlighting your words in red ink -
Ling
Customer Letter: 246 / 1523  Dear Ling,I'd just like to say thanks for sorting out my car. It all seemed incredibly painless compared to dealing with other firms doing the same sort of thing. I love the website, and think that the way you go about running your business is brilliantly unique, and puts you way ahead of everyone else. It's great being able to talk to you direct and I really like the fact that you do exactly what you say you will. It makes doing business with you a pleasure and is a really nice change compared to dealing with people who either try to flog you things you don't want, or just don't know what they're talking about. Hopefully, we'll be busy enough this year that we'll need more cars from you. All the best. Mick
Editor Note:
Another local customer! You were always rushing around country, so busy, Mick. Eventually, I delivered your SAAB 9-3 to London! What nice customers you and Anna were. Thanks for the biz, maybe I'll see you around Newcastle... -
Ling
Customer Letter: 244 / 1523  Website is fun/crazy/easy to use - that's what made me use Ling!Service over the phone and via the online chat was quick and easy - no hassle. My BMW Z4 arrived less than 4 weeks from looking on her website - excellent! The car arrived when Ling said it would - not very clean outside, but then after 400 miles on a trailer (in December! - Ling) I guess that's not Ling's fault. Carl
Editor Note:
Wah, wah, wah! My favourite Japanese Restaurant is on your street, Bath Lane! I often go to Fujiyama in Newcastle! Edmund Ng my friend, also my nephew's Gong Fu teacher! You live just at end of Newcastle Chinatown, can I swap houses??? I will say hello if I see you driving Z4 around there. - Yes, it is so difficult in winter to deliver clean cars from trailer; if they are driven, driver can carwash it, but this is impossible on trailer. Car from London area to Newcastle, so lots of chance to get dirty on way, sorry! -
Ling
Customer Letter: 243 / 1523 Ling, many thanks for your help in arranging my recent lease. My first dip into the leasing pool was made very straightforward with your professional guidance. The delivery arrangements for my C4 were excellent. Thanks again. William
Editor Note:
Oh! Local customer! Wah! I always happy to sell to people locally, maybe you will see me driving around in my new London Bus, or in my Nuclear Rocket Truck. Please hoot and wave! Have good time in Citroen C4 -
Ling
Customer Letter: 239 / 1523  Ling. Thank you, the Mercedes CLK was the same as you described on your website (of course! - Ling). No hidden charges, just exactly as you said (Yes! Of course! - Ling). Delivery was prompt, and dealing with you and your company was a pleasure (Wah! Of course it is! It is compulsory to have pleasure - Ling). Thank you again. Simon
Editor Note:
Why Mercedes customer always seem surprised I give good service and tell truth? Maybe Mercedes garages usually full of bullshit. That probably true. Hmmm, but you were very nice customer, Simon and I hope you enjoy lovely CLK sporty car -
Ling
Customer Letter: 235 / 1523 Hi Ling, I couldn't be happier with the new Citroen Picasso I have rented from you. My husband is an AA patrolman, so he knows a thing or two about cars and dealer service, and he is also impressed; more so with the first-class, hassle-free service you provide. Your dealer was simply the best! Once again Ling, thank you very much. Till next time, all the very best Leanne
Editor Note:
Leanne, so glad you are happy. AA Patrolman husband is good, much more useful than mine... if any customer has problem with car in North of England, I will call your husband to assist, he can rebrand as LingEmergencyServiceMan. I pay cash or credit against new car -
Ling
Customer Letter: 229 / 1523  Hi Ling, I'm very impressed with your overtly customer-service-orientated way of dealing. It's a very fresh "no pressure" approach and well priced deals. I'm also very impressed with my new Shogun Sport! In addition, the dealer you chose was excellent, professional and on time. Peter
Editor Note:
Peter, with your surname I would have thought you would prefer F430 to Shogun, but never mind! I am always happy to have local customer for a change. Enjoy Shogun! -
Ling
Customer Letter: 228 / 1523 Thanks for the BMW Z4, Ling! I was kept up to date with the delivery time despite factory order, you were cheaper than any other company I could find and your website sold me instantly! Easy and straight forward. Thanks again! Steve
Editor Note:
Steve, sorry you had to wait for car to come into stock, but there were no Z4's available for immediate delivery in UK when you ordered. I always say I cannot do miracles, as I am Chinese not Catholic. For miracles you need THIS website. Enjoy Z4! -
Ling
Customer Letter: 220 / 1523  Great Cars!Great Prices! Great Service! Peter
Editor Note:
Wah! This Honda Jazz is the 3rd car you have had from me this year, Peter! No wonder you are tired of writing long letters to me! Keep it short and sweet like Honda Jazz, eh? Thanks for business, what a shame Stockton is 1 hour from Gateshead, or I would ask you to begin cleaning contract in my kitchen! Soy sauce and noodles from floor to ceiling! Yum. -
Ling
Customer Letter: 215 / 1523 Hi Ling,A pleasure to deal with you, excellent service at a very competitive rate. The Picasso arrived on the specified date, the driver was extremely courteous and very helpful. Good service all round. I will have no hesitation renting from you in the future T
Editor Note:
Wah! Local customer is veterinary! Good. Please to take hand out of ass of cow, and answer my question: I have cat, called "362", boy, from cat rescue. Every night he attacks my husbands socks and eventually kills them with back feet and makes big holes. I am tired of buying socks. How can I control mad cat, Leon? My nephew from China says to cook. Delicious, but small meat. Please to answer urgently -
Ling
Customer Letter: 210 / 1523  Excellent car, excellent service! My Citroen C2 was delayed from dealer, but Ling chased up straight away. Philip
Editor Note:
Ah, you see Philip; I always say sometimes car can be delayed... I have investigated this delay and it was due to bloody French - they damn bloody foreigners smelling garlic. The communist dock workers at Calais created a bottleneck at Channel Tunnel that affected ALL Citroen and Peugeot cars this month. Only cars already in UK got delivered on time. Of course this is not dealer fault or my fault, but French European socialist leftie union freeloader fault. They should take lesson from China Communist experiment, and just pretend to be communist while really being raging capitalists. Mind you, French and Chinese governments equally corrupt. Sorry about delay, but glad you like car and rest of service Philip -
Ling
Customer Letter: 208 / 1523 Thank you Ling for making a tedious job dead easy. Excellent service and at a price so low, our local dealer thought we were winding him up. The Citroen C4 is ace, see you in 2 years. Highly recommended. Thanks. Gary
Editor Note:
Gary, you were very bad to wind up local dealer. these people too stupid to realise that the overhead of massive showroom, lots of staff and cost of stock means they have NO chance of beating my price. Most not set up to supply cheap cars, dealers all want £1000 profit per vehicle, and guess who pays that? CUSTOMER! I am pleased you are happy with nice Dancing Robot C4 Car -
Ling
Customer Letter: 207 / 1523  Ling,I am Managing Director of a car supermarket business with 5 sites (to date) and 500 cars in stock. Yet I STILL can't run my own cars for staff and courtesy cars for customers as cheaply as you can supply them to me. So I am forced into the embarassing position of having to order from you; 1 x Merc E Class, 1 x BMW X5, 6 x VW Golfs, 2 X VW Tourans, 10 X Honda Jazz, 1 X SAAB Convertible, 1 X BMW Z4 and finally 1 X VW Passat, so far, this year. The main way that my business undercuts the car supermarket and franchised car sales competition is by lowering costs and cutting overheads. Your contract hire cars, which are the cheapest in the industry, enable me to do that. If your turnover continues to grow as fast as it currently is, your car sales total (in £'s) will equal ours (with 50 staff and 5 sites) by the end of 2006! You are amazing. Mike
Editor Note:
Mr Mike Porritt, I declare interest here. You are good friend, and my husband has shareholding in your business. But, remarkably, what you say is true. Thanks -
Ling
Customer Letter: 203 / 1523 Dear Ling,Thank you for the sweets! Excellent service from Ling - our new Picasso is the fifth (WOW! - Ling) car we have had from LINGsCARS.com, and I am sure it won't be the last!! How much for the Rocket Launcher? Simon
Editor Note:
Aha, aha, aha... because you are in North East in delightful beautiful place Hartlepool (with American Dioxin PCB Ships) you have seen my ex PLA Zil Nuclear Missile Launcher on A1(M) at Darlington. Yes, you can buy... I sell to you at special discount price £10,000. It has 500 km only, is 1970, is MOT exempt and has free road tax class, which ofsets 7mpg from 7.0 V8 petrol engine. You will be pleased that nuclear missile points west towards America, in retalliation for your Asbestos Ships in Harlepool marina. -
Ling
Customer Letter: 202 / 1523 Great Service - Great Prices. What you see is what you get. If anyone finds cheaper/better, please tell me. Peter
Editor Note:
Ah, so you looking for cheaper and better, Peter? It will be very difficult to find. No one has such low overheads as me, and most contract hire companies ask for high commission per car. I do not. Why pay more just to feed company's large staff wage bill and pay for many admin girls all up duff and on maternity leave??? You are long term repeating customer, Peter, and I hope you enjoy new Robo-Citroen C4 -
Ling
Customer Letter: 200 / 1523  THE BEST: Premier League Class. At Darlington FC we get car offers 24/7 from all over the country. But not one could beat Ling, with the price or the quality of service... and to be able to speak direct with the boss just made it better. The supplying BMW dealer was equally as good as LINGsCARS.com.When we get promoted we will be back for Bentleys! David
Editor Note:
Wow! Now I must be into big time supplying football clubs. Darlington FC will be welcome to rent Bentleys (although I have never sold Bentley - yet!), and maybe David will put me in touch with other footballing David (Beckerham) and Poshy for more Bentley sales -
Ling
Customer Letter: 192 / 1523 The service I received was excellent, Ling made everything really easy, we would recommend her to others. We received a good all round service and enjoyed talking to her. The dealer was very efficient and the BMW 118 is a good car. Bob
Editor Note:
Bob, you are fantastic repeat customer, and you are also local to me. It is shame I never need precisely engineered things, or I would give you business. Biggest thing I have that is engineered, is my Zil Nuclear Missile truck -
Ling
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