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Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 758 / 1523  Everything about my BMW Z4 roadster was handled very well, and the delivery estimate and timing were spot on. If you want to drive a nice new car without the hassle of ownership, this is the best way to do it. Mark 
Editor Note:
Mark, so happy you are happy. Great cars Z4s... I wanted one, but I had to settle for an Audi A4 cab, as I needed 4-seats for when my mum and dad come to the UK to visit. Enjoy!! :) -
Ling
Customer Letter: 756 / 1523  "The hassle free way to lease a car"After seeing Ling on Dragons' Den, I made a note to try her out on our next car lease, and I am so glad I did! She was abruptly honest with delivery dates (that means I did not make up sweet promises like other companies - Ling), at risk of losing the order. And she still delivered the Qashqai 4 weeks early at the lowest cost I could find, online or off! Fantastic! Good delivery, I received my car with 150 miles on it. Peter
Editor Note:
Peter, wow, a sting in the tail of the letter, hehehe. You understand I cannot do the cheapest prices and fastest delivery, and then demand bespoke truck delivery of the dealers - I ask the dealers to get the car to you as efficiently as possible. The 150 miles will be adjusted on the contract, and my customers should note this. Often cars are delivered on trucks, but I can't really demand that, the prices would rise. It's such a small thing, so no moaning allowed! :) So pleased you loved everything else and pleased the Mackams built your car faster then expected! Go drive!! :) Free hyperlink for brilliant marketing company, askAMS, what a privilege, heheheh... -
Ling
Customer Letter: 753 / 1523  Great service - Ling kept me well updated about progress of my Vauxhall Corsa SRi order and delivery. She even advised me to stay away from "Dog Cock Red", which was sound advice (ooooops, Ling). Car is a minter, fast as f***! Thanks for a cracking new car buying experience. Martin
Editor Note:
Hahahahah, Martin, you are a web manager for the NHS, so I appreciate you liked my online service and website! That colour is the trade name for fire-engine red. Lovely-bubbly to get you a car (which came from Essex, the miles added on the delivery will be adjusted on the contract). Happy, happy, happy :) -
Ling
Customer Letter: 752 / 1523  Hi Ling,We would just like to say a big thank you to you for providing such a great service! We are delighted with our new BMW 3-series saloon contract hire car and you got us an excellent deal. LINGsCARS were by far the cheapest, but you certainly did not compromise on quality and customer care. Ling was extremely helpful every step of the way. Excellent delivery, great service, thank you. Jane
Editor Note:
I give some info about your company, Jane: Salitas is a company committed to developing innovations in modern health care. The company is currently involved in an extensive research and development programme for a range of products designed to improve treatment and aid recovery. With its roots as a spin-out company from the University of Bradford, Salitas has attracted significant investment which will allow it to broaden its product offering. Although now operating fully independently, the company continues to work closely with the University to develop new products and in addition, makes a direct contribution from its sales to the University's Plastic Surgery and Burns Research Unit... So it is with pleasure I enjoy to supply such a great, worthwhile business. You were a lovely customer from posh Knaresborough! -
Ling
Customer Letter: 741 / 1523  Very efficient, a bit wacky! But quick replies to emails - better to contact on email than phone (hey! I run a website business, I prefer things about cars in writing! - Ling) - but absolutely delighted with the service and efficiency of LINGsCARS and Ling.When I didn't speak to Ling, the chap I did speak to was just as good as her! Excellent delivery, the chap spent time explaining how everything worked on the car. So well done - we will use you again and recommend you!! Chris
Editor Note:
Chris, well, you have a brilliant brand new Mini Cooper! Of course, I give more priority to email than the phone, as the phone is a bit inefficient and when I'm dealing with cars I need everything clearly in writing as it is easy to make expensive mistakes with £10-£40k cars. Chap you spoke to was Jon, my husband. I hope you have a great 2-years with your new cool car. -
Ling
Customer Letter: 739 / 1523  Ling, you may be bonkers, but I can't fault the service! Excellent. Thank you. Andy
Editor Note:
Andy, yet another car (Audi A3) for your cleaning company, thanks for the super letter. Bonkers, indeed! -
Ling
Customer Letter: 734 / 1523  Hi Ling, had the car a few weeks now and I am really enjoying it. I'd just like to say thanks for making the process so straight forward with your quickness at replying to queries and being always on the other end of the phone to help. Good delivery, my Astra was delivered bang on time, driver was helpful. I would certainly recommend you to anyone, see you in two years, thanks. Paul
Editor Note:
Paul, you are ANOTHER Astra customer who is really pleased. I am sure this car deserves the No.1 slot as everyone who has one always says how good they are. Yours was the 140bhp version, these are quite fast cars. Enjoy it, thanks for the letter! -
Ling
Customer Letter: 722 / 1523  I was very pleased with your services from start to finish. I have never leased a vehicle before and Ling made it so easy for me.The best thing about Ling's service is that you are able to speak to Ling herself. Excellent delivery of my new Golf. I will definitely be using you again! Joanne
Editor Note:
You had a vey good value VW Golf 2.0 Tdi 170bhp Gt Sport 5dr, Joanne. NIC Services group delivers a complete range of facilities management services that offer value for money. It's with pleasure that I supply you a new car! -
Ling
Customer Letter: 721 / 1523 We used LINGsCARS and found Ling to very professional. She provided a quality service and was good value. I can certainly recommend LINGsCARS, Ling is very reliable, and we will certainly continue to use her in the future. Good delivery, very professional and reliable. Thomas
Editor Note:
As Director of a demolitions company, I'm glad you didn't demolish me with your letter, hehehe :) These Qashqais give you everything from an SUV, except the price and the costs. They are really popular. I am doing dozens of these, well done Nissan and well done the Mackams building them! -
Ling
Customer Letter: 714 / 1523  Dear Ling, many thanks for your patience whilst I waited for my new Ford Mondeo. I was impressed by your professionalism and prompt replies to my many emails. I am thoroughly enjoying my new car and am looking forward to dealing with you again in three year's time. Many thanks. John
Editor Note:
Here we go, a Director of an Engineering company. John, it is people like you that I value the comments from, so much, as you will judge me against your own standards. Thanks for the lovely letter, it's great to hear you are enjoying your new Mondeo, a car much better than the image of the badge it wears. Have a great time driving it. The car took a while, due to the production being flat-out! -
Ling
Customer Letter: 713 / 1523  Hi Ling,The BLING Lexus is A1!!! I have only good things to say about your service and the efficient and personal way in which I was dealt with. These so-called bigger dealers should spend less time concentrating on profit and more on customers. The best recommendation I can give is that I will be back for my next car and hope you continue to teach these bullies a lesson. Excellent delivery, the delivery driver was a star and rounded off a terrific experience of the whole process. John
Editor Note:
Well, that's great news. Delivery is the one of two aspects I cannot 100% control, so pleased when it is perfect. (The other aspect I have no control over is the factory building the cars, if there are production delays). Love to have professional types like you as customers. See you soon when your Lexus gets a couple of years old. -
Ling
Customer Letter: 704 / 1523  I tried Ling after experience with BMW Finance. She is definitely better (if a little wacky)! Good communication via email and phone, top notch covered-truck delivery. Excellent! Gerard
Editor Note:
Woooooo-Hoooooo. I have never had a covered-truck delivery before! That is Aston Martin treatment, not usually for lowly BMW customers! Hope you have a great 2-year love affair with the BMW 3-series coupe. Thanks for letter :) -
Ling
Customer Letter: 699 / 1523 Ling - You live up to your reputation. Very happy and many thanks. Gregg
Editor Note:
Gregg, short letter, but a nice one. Thanks :) Enjoy the Astra Soprt Hatch! -
Ling
Customer Letter: 694 / 1523 It took a little while to get my head around LINGsCARS.com at first (Ling's sense of humour). But no worries - she replied promptly to my email queries. The BMW Auto Coupe arrived 1-week before the promised date, no worries at all, I would not hesitate to use Ling again. Excellent delivery, the delivery driver was very flexible on the time and delivered my 3-series in a good manner. This is not found at the local sheds (aaaagh! you can't call BMW dealers "sheds", you will get me into trouble! - Ling). Superb service, good prices. Gerard
Editor Note:
Well, apart from kicking BMW UK off, thanks for the kind letter, Gerard. I know people expect dry, posh rubbish when they get a BMW, but that is just not me. Everyone gets treated the same, Citroen C2 to Range Rover Sport :). We have some fun, eh? New cars should be fun! Enjoy the Coupe! -
Ling
Customer Letter: 688 / 1523  Ling is great, Ling is cool, Ling gets the job done.Citroen C4 Hatch was delivered on time, right colour (phew - Ling), no hassle. This is the 4th car we have had from Ling. LINGsCARS is the best! Delivery good, little to do, car arrived on time when it was supposed to. Dean
Editor Note:
Dean, well, I am amazed the delivery was on time... I am told Bridlington is the UK equivalent of North Korea for remoteness :). So glad you are happy again, look forward to the next, and the next! I give you hyperlink. -
Ling
Customer Letter: 685 / 1523  You were efficient in answering all my questions, but I was disappointed that the car was delivered 3-weeks late (I am sure it would have been on time if you had had control of the situation). Excellent delivery, efficient and courteous. Best wishes and good luck in the future. David
Editor Note:
Yes, David, the bloody Skoda factory got problems and they were behing delivering the cars to the UK. This affected all new Skoda Fabias. Not much I can do, I do not carry much weight in Czech Republic. Sorry about that. Glad you were happy when it arrived! :) -
Ling
Customer Letter: 672 / 1523 Thanks Ling, I am made up with my new Lexus IS, after a few hiccups we got there. I chose your company because you told how it was, no hidden charges, totally up front - and for that reason I will see you in 2 years time for my next car. Keep up the good work Ling. Thomas
Editor Note:
Thomas, well, I think we were victims of the Liverpool postal strikes. But we battled and got there in the end. Lexus IS at the moment is cheap and great car. So pleased you are a happy bunny. -
Ling
Customer Letter: 670 / 1523  Brilliant, fast, easy and efficient - this best describes your service, Ling!I am more than happy with my new Kia Sportage and the service, I'm just sorry it took me a month to write this note. I've been enjoying my new car, instead! Sportage was delivered ahead of schedule, brilliant! Nicola
Editor Note:
Wow, nice to have a letter that starts and ends with the same word "brilliant". Nicola, I withhold your address as requested. I also got one of these Kia Sportages, my husband drives it. They are very good cars and do everything a Rav4 does, but much cheaper (at this time). Thanks for letter, never mind it took a while :) -
Ling
Customer Letter: 661 / 1523  Ling has made my car leasing experience a very pleasurable one. She has a very efficient company and she can't do enough to help. I would recommend LINGsCARS to anyone and everyone. Excellent delivery, the Zafira came exactly when Ling said it would. Julie
Editor Note:
I have rented so many Vauxhall Zafiras, Julie, they are such good value 7-seater cars. Great for families. It makes me happy to know you are so pleased. Go drive it! -
Ling
Customer Letter: 660 / 1523  Thanks for all your help in getting me the lease on the Fiat Multipla, particularly overcoming the small problems I had with the finance. Only problem was the breakdown cover, which was for one year, not two years as indicated. Stuart
Editor Note:
Stuart, no problem, I was glad to assist with the finance. Multipla is an unusual car, but is very good at its job. The breakdown cover is exactly the same as the cover you get with a car, as if you had bought retail at full price, for cash. Fiat are skinflints, they only give one year. Not much I can do about that, sorry. Enjoy the car! -
Ling
Customer Letter: 657 / 1523 Ling,Just to let you know... the Mondeo has arrived! I am very happy... can't thank you enough for the work you did to get it here and the great customer service that you offer. Am off to drive around in it, thanks again John
Editor Note:
John, as you are a Director of an engineering firm, I take your views very seriously. Thanks for such kind words. New shape Mondeo is a fantastic car. Look forward to talking to you again in 2-years. -
Ling
Customer Letter: 648 / 1523  Just to say, the car arrived in A1 condition on Monday at 11.30 am. My son is driving it today, and he loves it.Another satisfied customer. Speak to you in 3 years time :-) Ken
Editor Note:
Ken, and you have been such a brilliant customer. As a Chief Buyer yourself, I am glad when a professional is pleased with my service. Glad everything went perfectly (amazing for a FIAT, hehe). Enjoy the Grande Punto, these are lovely little cars! -
Ling
Customer Letter: 644 / 1523 Dear LingEagle has landed 24 hrs early! everything fine, very professional hand over, many thanks would not hesitate to use yourselves again, all the best for the future. Gerrard
Editor Note:
Gerrard, that's really great, so pleased your BMW 3-Series Coupe came early. Thanks for short note, go drive and enjoy the car! -
Ling
Customer Letter: 642 / 1523  Five-star service at a two-star price! - it is nice to be able to speak and deal with the boss. Please don't sell out to any competitor - your personal touch and prices are unbeatable! Stewart
Editor Note:
Well, I aim for one-star price, but that's a bit tough. Don't worry, I am not selling out. More like I will be buying them, hehehe. Especially as most are worth nothing. Enjoy your Toyota Verso, these are great cars! -
Ling
Customer Letter: 636 / 1523 Easy to deal with, delivered correct car, on time, in perfect condition ... and all at an unbeatable price! David
Editor Note:
Hehehe, what were you expecting, David? A Subaru Impreza instead of your Zafira, by mistake?? Thanks for lovely short letter, always a pleasure to deal with an IT Services company. Your company blurb says: "Norbrook Direct is a North West based company established in 1998. It is operated as a family business with all its employees taking pride in customer service and following the principles of a jargon free and honest approach to IT. This philosophy forms the cornerstone of our business." -
Ling
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