We live inside our car leasing website all day Monday to Friday 9am-6pm. We are a broker not a lender. - We are LINGsCARS.com, accept no substitutes
Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 1531 / 1523  While getting my new Audi A6 Avant, I noticed that Ling may be bonkers but she does everything she says she'll do, and does it well. Keith 
Editor Note:
Thanks for calling me "bonkers", Keith. From a Barrister, that is appreciated. -
Ling
Customer Letter: 1514 / 1523  LingThanks so much for the fantastic service and our lovely new car. You are the best - at everything: best prices, best customer service and best for free Chinese noodle lunch! We tell everyone we know not to buy but to car lease from LINGsCARS.com. It would be great if every business was as easy to deal with, reliable and offered such great customer service as you all at LINGsCARS.com. Forget looking elsewhere. Car lease from Ling! I'm happy for you to post this in your comments section for the world to see. Gareth
Editor Note:
Hey World, look at this lovely letter! :) Gareth, you are now officially green motoring champion, buzzing around in the quiet Prius. I have withheld your address as you have sensitive military job, but lovely to see someone from a lovely little Norfolk town. I was in Downham Market one month ago, it is a great place. -
Ling
Customer Letter: 1500 / 1523  Ling,You must be doing something right as I am waiting for delivery of our 6th vehicle from you. Good dealer service. Mike
Editor Note:
Hahahaha, and you get sick of writing these letters, eh, Mike? You are one of my best customers :) Keep the orders coming! Enjoy the little van. -
Ling
Customer Letter: 1494 / 1523 I would just like to thank you and your team once again for the new Toyota Prius that we have now got. Your teams professionalism and understanding made the whole process completely painless. The delivery could have been extremely stressful with me not being in the country and my wife in full time work - but you pulled out all the stops to make is convenient for us.When the time comes we will be happy to lease another car from you; safe in the knowledge that you put the customer first. Thanks Ling. Gareth
Editor Note:
Gareth, as you are a highly qualified RAF operative, I withhold your address for security. I would hate Osama to bother you :) The Prius is a tremendous car and should go for miles on batteries as your place is flat I think. You and your wife were super-duper to deal with. Thanks so much for kind letter. -
Ling
Customer Letter: 1488 / 1523  A bubbly, fizzy, garish website packed with more information than I have found on any website. Backed up by a personal, friendly staff. Will certainly will use Ling again. Dealer Service – EXCELLENT. David
Editor Note:
And you had a bubbly, fizzy car, too. An Alfa 159! Powerful Lusso model with extra 17" diamond effect flat spoke alloys in Black. Nice. Hope you have a good local Alfa dealer as they can be curate's eggs. But the deal was great fun to sort out with you, thanks for kind letter! -
Ling
Customer Letter: 1477 / 1523  I found the whole process surprisingly easy and refreshingly friendly. I'm also happy that I got a good deal on my car. We loved your extra touches, especially the sweets. Delivery was excellent, very prompt and professional.
Karen
Editor Note:
Brilliant! Bourne was one of the very first towns I visited when I came to the UK 12 years ago, so I know it well. Glad everything went smoothly with the Fiesta Titanium, you have a lovely car there! See you in 3 years, Karen! -
Ling
Customer Letter: 1476 / 1523  The Audi is the third vehicle from your company. Your service and the car are both excellent.Dealer Service – TERRIBLE. The car was dropped off and left without any instruction as to what button did what and even how to start it. Michael
Editor Note:
Well, I know the answer is to turn the key, but yes, that is terrible. There is a big gap between my service and the dealer service, eh? I am really sorry about this. However, tyou continue to order cars and vans and have another 3 vehicles on order. So I guess you forgive me for the daft dealer. Continue ordering, Mike! -
Ling
Customer Letter: 1443 / 1523 Ling and her colleagues are absolutely fantastic, a tad crazy but above all know their stuff! They answer queries at the speed of lightning and make the whole process of leasing fun and exciting. I can't praise them high enough and would definitely recommend Ling. Excellent delivery, delivery really helpful, knowledgeable and friendly. Samantha
Editor Note:
Great stuff, pleased you had such a good delivery of your new Fiesta, Sam. Thanks for the comments, you are very kind. Apologies for the "tad" craziness, but otherwise, I get bored :) -
Ling
Customer Letter: 1426 / 1523  Hi Ling, a delightful transaction for my new Citroen C5 Tourer and will definitely use you again. It all was smooth and effortless. Love the bribery of sweets and money. Pity the money was worthless but as they say, it's the thought that counts. Love the comparison to burgers, great idea, lose weight and have a new car. Mark
Editor Note:
Smooth and effortless, like the new C5? :) Lovely cars! Hey!!!! - the money is not worthless, it is Chinese Yuan and it is worth loads now against a devalued UK £££. Bribery is good, just like being back in China! My Big Mac index annoys McDonald's, but so what... it makes their burgers look expensive! -
Ling
Customer Letter: 1409 / 1523  LINGsCARS was a pleasure to use - quick and prompt. All slightly wacky but made a mundane chore far more fun, and free sweets too!! Recommended. Delivery good but no info given re Peugeot 308 when delivered. Justyn
Editor Note:
Hmmm, Justyn, I have kicked the supplier for the lazy delivery. They should always take time to go through the car - not to do so is bad. However, regarding the rest of the service, I am so glad you are happy and that you thought dealing with me a pleasure. Wacky is good :) (I think so anyway, it brightens up the day). Thanks for letter, here is one about The Blue Lion, your pub/restaurant (the village's only pub): "What a great pub, we were made to feel welcome from the moment we walked in the door. The food was excellent and at reasonable prices. We had been told about the landlady's sheep and encountered them when they came up to the conservatory and knocked on the window. We will definitely return!" You sound Baaaa-rking, Justyn, hahaha! - Ling
Customer Letter: 1376 / 1523 What fantastic personal service! Great to know whenever I have a question or query, someone always at the end of the Lingo system to help and advise. Would highly recommend and knocks spots off the big boys! Well done Ling and gang! Good delivery, great service and the driver was very obliging. Emma
Editor Note:
Not TOO obliging I hope? Hehe, hope he got home in one piece! You have a lovely new Fiesta Titanium to bomb around in now Emma, all alloys and loads of kit. Thanks for the great comments, I appreciate them! -
Ling
Customer Letter: 1336 / 1523  Hey Ling! You were great once again during our recent encounter, and the second car you have supplied me is brilliant too!! Car arrived very early on the agreed date - perfect! Thanks for all your help and once again a faultless service! I have passed your details on to loads of colleagues.p.s. - Does anyone else own a Koleos? I still haven't seen any more on the road!! Martin
Editor Note:
Errr, to my knowledge Regie Renault are in the doldrums with barely half the market share of a year ago. They have only sold one Koleos; to some mug in Essex. I think it was white with chrome wheel trims. Hope you enjoy it, hahahahaha! As you are a repeating customer, I won't be TOO cruel, Martin. :) -
Ling
Customer Letter: 1333 / 1523 Hello Ling. The service on ordering to the delivery of the Berlingo van was great. The noodle were tastless and the Chinese polo mints were in pieces. Delivery good, no problems.
Jensen
Editor Note:
Well, that's the problem with Chinese Polo mints, they come from China and the ChinaPost is just not as good as the Royal Mandelson. These are bargain vans, for the price they are wonderful. Hope it does really good service installing alarms for you! You can add peanut butter to the noodles if you want some delicious flavour. Just don't stray too far from a toilet! Hahaha -
Ling
Customer Letter: 1309 / 1523  I would recommend Lingscars to anyone. You made the whole experience of leasing a car enjoyable from beginning to end! You made us laugh when filling out the forms, which has to be a first.... Your website is hilarious. Lingo is really efficient and easy to use. I would def use you again. Excellent delivery of my new V70 Estate. Deborah
Editor Note:
Surprisingly, Debs, you are not an Antique Dealer, but a "desk manager" whatever that is!!! Usually these big Volvo estates have very specific customers. But I hope you enjoy it. Thanks so much for the kind comments, especially about the LINGO... I am very proud of that. Filling out forms has to be one of the worst things about the Internet, so I try to spice them up a bit. Too much for some people, but I ignore the moaners :) Glad you liked everything. -
Ling
Customer Letter: 1255 / 1523  Hi Ling, the car is superb and your service was fantastic!!! This Astra Sport Hatch is the first car we have had on contract hire and also the first brand-new car we have had. We will be back for our next car when the contract is over! Keep up the good work. Excellent delivery. Susan
Editor Note:
Sue, thanks. It's always a pleasure to help someone into a brand new car for the first time. I'm pleased you found my service to be good, I do try my best. Thanks so much for kind letter. -
Ling
Customer Letter: 1236 / 1523  This is the first time I have gone trough the process of renting a car. Ling made this whole experience less confusing. She is a joy to do business with and I would gladly go throgh the whole process again. Excellent delivery, well handled, very good. Darren
Editor Note:
Darren, you have a cheap Seat Leon for the next 2-years. Hope you enjoy it. It was great to deal with you, you were a very responsive customer. Take care! I want you back soon... -
Ling
Customer Letter: 1176 / 1523  Ling is HOT!!! Great communicator and cars supplied at best prices. Delivery of my new Focus 2.0 TDCi Titanium was good. Paul
Editor Note:
Norfolk Street Post Office on NORWICH Street? I'm confused; Well, anyone in and around Wisbech who wants to cash their pension... see Paul, if you can find him! He sells all sorts from stamps to string. No wonder you think I am HOT, that stuff on the stamps you lick contains drugs, I think. Thanks for letter. There was no stamp on it. Glad to see you have SOME job benefits :) -
Ling
Customer Letter: 1166 / 1523 
Fantastic service!!Ling uses an innovative way of providing this service - and it all comes with a big smile too! Being the cheapest supplier for my new Volvo C30 is just a bonus! Delivery was good. Philip
Editor Note:
Kevin, I drink a coffee to you, hahaha. But, you know Chinese prefer tea! Thanks for the lovely letter, if I am ever in Oundle (hmmm, some hope) I will drop in and have a cappucino with extra chocolatey bits and a 99 flake, please. Get driving your smart new Volvo! -
Ling
Customer Letter: 1151 / 1523 Dealing with Ling has been a blast. Her service and professionalism has been 100% and I'm glad I held back my initial reservations when I saw her website for the first time. The leasing process was doodle and Ling was very accommodating to my specific needs. She's a star and I thank her very much - but not for the rank sweets - bleurgh. Good delivery, the Focus is a great car, but I had to have a problem fixed in the first week. Robert
Editor Note:
Hahaha, well, I don't build the things, Robby! If I did then you would not have problems. I am so glad it has all been a blast. Fun is what it should be, getting a car should be enjoyable, eh? The sweets are poisonous, I agree - you ATE them? Hahaha! -
Ling
Customer Letter: 1135 / 1523  It was a pleasure ordering my car from Ling. The whole process was extremely easy and she explained things very simply. Everything went seamlessly with very little effort from me. Her crazy sense of humour added to the experience! Not only was she the cheapest, LINGsCARS were hands down the best leasing company I have dealt with. The new Lingo online web system made things much easier. I would definitely do business with them again and have recommended Ling to various colleagues and friends. Delivered the car (Vauxhall Antara) on time and in perfect condition - excellent! Darren
Editor Note:
Darren, you are an IT Consultant, so I very much appreciate the comments about my Lingo system. I think you appreciate the amount of work I put into it. You have a massively good Granite Black car for a massively cheap price. Hope you enjoy. Really, thanks so much for comments. -
Ling
Customer Letter: 1092 / 1523  Being the first time that I had leased a car, I had lots of questions which you answered quickly and clearly, in fact you were very caring and supportive all the way. I am really pleased with my new Fiat Panda and I promise to recommend your company to my friends. Thanks very much Ling I look forward to dealing with you again in the future. Good delivery, efficient and prompt. Samuel
Editor Note:
Hehehe, not often a Fiat dealer gets called "efficient and prompt"! Thanks for the letter, Sam, you work for a Chinese shipping company, so maybe I should say "xie xie" :) Enjoy the Kung-Fu Panda! -
Ling
Customer Letter: 1053 / 1523  Great Car - Skoda Octavia Estate – great service and quick responses via the 'Lingo' system. Only gripe is the finance company (London) being very slow. I think you should seriously consider giving your customers some info about the 'vehicle on hire' certificate (VE103B), which is a V5 substitute, to prove your right to use the car (especially overseas)! It took several phone calls and two weeks to get it (and charged me £10 for it)!Good delivery, did exactly what it said on the tin. Derrick
Editor Note:
Derrick, well, I have taken your advice and I'm giving out the VE103B info. Glad you love the car and glad you liked the speed of the Lingo system. See you in 3-years! :) -
Ling
Customer Letter: 1045 / 1523 /small.gif "Car") Hi Ling, sorry for delay. Better late than never! I am really pleased with my funky Citroen C2 and was very impressed with the service from Lingscars. Prompt and personal, recommend you to anyone! Thanks. Excellent delivery, I was very happy with the dealer service. Sharon
Editor Note:
Sharon, that's wonderful. Those C2s come loaded with leather, air con, just about everything. Hope you enjoy driving it around the Polish enclave of Peterborough! -
Ling
Customer Letter: 1032 / 1523  I think your service is unique. Prompt, good value for money. One of a kind, good after sales service. I wish you all the success in the near future. You are a star. Excellent delivery, and with Ling I won't be paying admin fees. Ben
Editor Note:
Yep, no admin fees, Ben. Those are ripp-off things, so many companies add them on - they are just pure profit for what?.. Filling in and posting a finance document. So pleased you liked my service and you like the Toyota Hi Lux. -
Ling
Customer Letter: 992 / 1523 Thank you very much for all your time and effort, your service is good and I wish you every success in the foreseeable future. It took some time to sort things out but I dont think that's your fault. I think you done the best to your ability- thanks. Toyota were a bit slow, and had loads of documents - annoying. Ben
Editor Note:
Ben, well, yes. This pick up was slow to arrange because the finance company were very "proper" and took ages, also there was no Hi Lux stock in the UK. Sorry about all the delivery paperwork, most suppliers short-cut it, but this one did everything by the book. At least you have your new pick up at a cheap price and you were happy with me :) -
Ling
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