Stephen says... I wanted to write to you with some feedback now that we have had our Qashqai+2 for a couple of months. What an experience - not what we were expecting from a car leasing company - so much more of a fun experience ordering and keeping up to date with progress on delivery - well done Ling for communicating with your customers so well! It makes a great change to deal with someone who talks straight - shockingly straight at times!... But we felt that even though the car arrived later than we hoped, you were doing everything you could to get it sorted and that was really appreciated!
In a World of automated and boring email interactions it was a refreshing change to experience Lingo, so "fanks vedy mush Ling!!"
Stephen
Editor Note:
Wow!! Thanks so much for comment Steve! These cars have been taking ages as the factory in Sunderland have been very busy, but they are great cars! Hope you have a super time in your new 7-seater! Really nice to get a brilliant note like this, what a surprise on a busy post-bank holiday morning :) Glad you liked the chat, I enjoyed it - it is great to have happy customers! -
Ling
Customer Letter:
1453
/
1523
Nigel says... The most efficient company I have ever dealt with on the internet. Brilliant service getting my new Honda Civic – well done!! Will recommend. Dealer was excellent, no complaints whatsoever! Great :o)
Nigel
Editor Note:
Nig, well thanks so much. You run a number plate business (Silwood Number Plates), so anyone trying to spot you car needs only to look for the gold leopard-skin diamante number plates on your car, NIG 1. Good job you are white fella, man. -
Ling
Customer Letter:
1337
/
1523
Darryll says... LINGsCARS is a great company to do business with. The messages are clear and the staff are very helpful. Would do business again with Ling. Excellent delivery of my Honda CR-V.
Darryll
Editor Note:
You work for Tracker, so I hope you don't lose your new CRV, Darryll! Hehehe. I do my best to make you happy, I even sent you some mats because Honda are miserable and don't include them with the car. Thanks for sweet comments. Staff are well trained! Using big stick (no carrot), hahahaha. Hope you enjoy the car. -
Ling
Customer Letter:
1116
/
1523
Sarah says... Ling Valentine, the crazy woman off the telly. The dragons missed out 'cause Ling's service is quality, so is my Corsa. As is her website and I love Lingo. No issues with delivery, done + dusted within 4 weeks. Well done Ling – I got the car I wanted and the colour I wanted, you did better than the local dealer and I thank you. Excellent delivery, great car, delivered to my door before 9.30am. Impressive - shame the delivery man had to make is own way home, bless him!
Sarah
Editor Note:
Hahahahaha, he is still probably thumbing the lift. I save money on deliveries by forcing the driver to walk home. Especially when it's raining. You seem happy, Sarah. Glad about that, you have a great new Corsa for 3-years, now. -
Ling
Customer Letter:
841
/
1523
Rob says... It was a pleasure to deal with a "real" human being. All of my queries were answered quickly and satisfactorily. I am over the moon with the car - what a great value for money. This was really a case of "a lot of car" for the money! Thanks again. I'll be back!! My Saab 9-3 Vector Anniversary was delivered in good condition on the day specified.
Rob
Editor Note:
Happy, happy, happy, to get such a happy letter. Yes, you got a SAAB for the price of a much cheaper car, and these are loaded with extras. Pass on my info to friends, my offers change all the time, so I can never guarantee the same rates on the same cars, but there are always bargains! Thanks, Rob. -
Ling
Customer Letter:
832
/
1523
Matt says... Hi Ling, firstly thank you for putting the Audi A3 on your list of cars for personal lease. The car is fantastic and overall a very fast delivery. No one could provide me with an A3 quicker than you, at the lowest price! It was about 3 to 4 weeks from placing the order to collection of the car. I cannot fault any of the process, except the nasty sweets you gave me from China! Delivery was excellent, very friendly and helpful.
Matt
Editor Note:
Mark, I remove your address as you request. Thanks so much for the letter, but I can't always get A3s this fast. There is usually a waiting list. Glad you enjoyed my service; I agree the sweets are awful, but they make the car taste sweeter, hahaha! :) -
Ling
Customer Letter:
646
/
1523
Mark says... Dear Ling
Car arrived on time and the driver was a very nice man from Renault L*****. I did the check in bright sunlight and did not notice two small paint blemishes on the bonnet on the front drivers side and top passenger side.
I have taken pictures of the blemishes with my mobile. They are attached.
Apart from that the car is beautiful and drives like a dream and I am extremely happy with the service you have provided for me. You have answered countless e-mails, most of them pointless drivel.
I have evangalised about you to everyone I meet both professionally and socially and will be coming back in 2 years for an upgrade!!
Mark
Editor Note:
Mark, hahaha, you are a fantastic customer, not often I meet other web-entrepreneurs with such great businesses as yours. If anyone wants a divorce, I recommend you (not from personal experience, just because you are really great person). Regarding the blemishes... this happens. Well done for taking photos of them, I post below. You have a choice. Either we get them mended free, or the car goes back with them still there and you aren't penalised. Well done for taking the photos! Every customer should take photos of problems. Bear in mind this is a Renault, not a Rolls Royce, but is still should be quite perfect. Bloody French, hehehe.
Mark's blemishes (above) -
Ling
Customer Letter:
631
/
1523
Jason says... Brilliant. A pleasure to deal with - straight forward, simple quotes followed by a super-fast service. Excellent delivery of my Passat TDi, on time. Pleasant. Thanks a million.
Jason
Editor Note:
Jason Smith, you are so economical with your words, but that makes easy life for me, less typing, hehehe. Great customer, no fuss, you knew what you wanted. Enjoy the new VW Passat! I give you a hyperlink. Integration Technology is the world leader in the application UV curing systems for the inkjet sector worldwide. It manufactures UV curing systems, in a variety of sizes with wide ranging power levels, to suit all inkjet applications. And you, Jason, are Da Boss! -
Ling
Customer Letter:
578
/
1523
Jason says... Car turned up this morning, excellent. This has been completely hassle free. Thanks for all your hard work, it's pleasure dealing with you.
Jason
Editor Note:
Jason, wow, you are at Upper Heyford! When that was a Ronald Reagan air base, my husband sat outside to watch the F1-11's coming back from bombing Ghadaffi in Libya. Anyway, now the F1-11's are replaced by a new VW Passat, try not take it on bombing missions. Finance company will go mad if the car is damaged. -
Ling
Customer Letter:
407
/
1523
Christie says... "Refreshing to receive a great service. No hard sell, no falseness - does exactly what it says on the tin! I received my car in less than three weeks from my initial enquiry - unbelieveable! My Zafira arrived early with great service. Excellent. A great, fresh approach. Would recommend to anyone."
Christie
Editor Note:
Christie, thank goodness you were so happy, after my terrible experience with Nissan dealer a few hours before (see below). These new Vauxhall Zafiras are fantastic cars, so cheap at around £7 a day and brilliant to drive. Glad you were pleased. Phew -
Ling
Customer Letter:
327
/
1523
Paul says... "Hi Ling, I received my Mazda RX-8 just over a week ago and I am really pleased with it. A great car at a fantastic price. Many thanks for your efficient service. The car arrived at 9am on the stated delivery day. The dealer was excellent. I will be back in two years for another great deal!"
Paul
Editor Note:
Wah, I'm glad you like the service, Paul! Enjoy bloody nice Mazda RX-8 -
Ling
Customer Letter:
268
/
1523
Tim says... Hi, Ling
Great work getting me into my first lease car. I couldn't believe it was so easy and stress free. I should have done it years ago. The Renault Scenic is superb. If only it had been so easy to get rid of my old car! The dealer was excellent, delivered the right car on the right day. Thanks for everything.
Tim
Editor Note:
Everything went nice and smoothly with your car, I'm so glad you are happy, Tim. I ran a Renault Scenic for 6 months, about 2-years ago now, and I really enjoyed to drive it -
Ling
Customer Letter:
174
/
1523
Phil says...
Best site I have ever seen on the Internet. Gives me happy joy love feeling.
Phil
Editor Note:
Wow, that because site engineered by me! Not sure about happy joy love... I do not give anyone "personal touch service"!!! as Solicitor tells everyone, letter above this one. You want engineer Chinese massaggie, you go Beijing! Plenty there -
Ling
Customer Letter:
171
/
1523
Rob says... This is truly the most amazing site that I have stumbled upon. Incidentally, I do actually want a car, too! Thank you for being so passionate about your business and so brilliantly funny. After 3 hours of trawling the net for my new car, I am glad that I found you.
But are you competitive? BMW 3 series DSE, or new Disco 3 D. Or maybe Alfa GT 3.2 V6? What should I have - in black with full moo interior?
Rob
Editor Note:
Wah, wah, wah... after 3 hours typing out your letter, you must be most indecisive customer this week. But I like your letter, so I reply with Ling Alfa Romeo Rant: Your car choices SO different!!! What you want??? Instead Discovery, why not RR Sport? On list if you look. Because you only rent, Alfa is a possibility (if you actually buy only complete madman with burning money would buy Alfa). But you would get to know damn awful idiot Alfa dealer very well when it regularly breaks down. Every Alfa dealer is bad (like ultimate failed BMW dealer). Every Alfa breaks down. They are built by out-of-season grape picking itinerant Southern Italian gypsies (no offence). Also my husband's car supermarket sells more cars from 4 sites each month than Alfa Romeo do from all dealers in whole of UK. Alfa dying slowly, killed by inept management, bad workers, even worse dealers. Maybe new German Stuurmanfuhrer UK boss (no offence) will save them? ...No, you should choose BMW, the quality car with quality service. Bargain is BMW Z4 leather, if you can make do with just 2 seats, I borrowed one in May to try. Very damn nice! -
Ling
Customer Letter:
151
/
1523
Michelle says... We would just like to say that we are very happy with our BMW X3. Ling was very helpful from the start and was a pleasure to lease from.
She said we would receive our BM at the end of May and we got it at the end of May. We are very happy with the whole leasing process through Ling.
Michelle
Editor Note:
Michelle, my trick is easy... I simply tell truth! Enjoy X3! -
Ling
Customer Letter:
127
/
1523
Paul says...
Excellent, website is also useful for stress-relief as it's very possible to spend an hour or so laughing at all the little jokes and so on. Also great fun for when my parner (from Chinese mainland - Dalian) is away, so I can remind myself of her Chinglish :) So sweet! Thanks for site!
Paul
Editor Note:
For those who not know, Dalian is in north of China; very cold in winter. Hope partner goes back in summer! Thanks for compliments Paul.- -
Ling
I wanted to write to you with some feedback now that we have had our Qashqai+2 for a couple of months. What an experience - not what we were expecting from a car leasing company - so much more of a fun experience ordering and keeping up to date with progress on delivery - well done Ling for communicating with your customers so well! It makes a great change to deal with someone who talks straight - shockingly straight at times!... But we felt that even though the car arrived later than we hoped, you were doing everything you could to get it sorted and that was really appreciated!
Editor Note:
Wow!! Thanks so much for comment Steve! These cars have been taking ages as the factory in Sunderland have been very busy, but they are great cars! Hope you have a super time in your new 7-seater! Really nice to get a brilliant note like this, what a surprise on a busy post-bank holiday morning :) Glad you liked the chat, I enjoyed it - it is great to have happy customers! -
Ling
The most efficient company I have ever dealt with on the internet. Brilliant service getting my new Honda Civic – well done!! Will recommend. Dealer was excellent, no complaints whatsoever! Great :o) 
LINGsCARS is a great company to do business with. The messages are clear and the staff are very helpful. Would do business again with Ling. Excellent delivery of my Honda CR-V. 
Ling Valentine, the crazy woman off the telly. The dragons missed out 'cause Ling's service is quality, so is my Corsa. As is her website and I love Lingo. No issues with delivery, done + dusted within 4 weeks. Well done Ling – I got the car I wanted and the colour I wanted, you did better than the local dealer and I thank you. Excellent delivery, great car, delivered to my door before 9.30am. Impressive - shame the delivery man had to make is own way home, bless him! 
It was a pleasure to deal with a "real" human being. All of my queries were answered quickly and satisfactorily. I am over the moon with the car - what a great value for money. This was really a case of "a lot of car" for the money! Thanks again. I'll be back!! My Saab 9-3 Vector Anniversary was delivered in good condition on the day specified. 
Hi Ling, firstly thank you for putting the Audi A3 on your list of cars for personal lease. The car is fantastic and overall a very fast delivery. No one could provide me with an A3 quicker than you, at the lowest price! It was about 3 to 4 weeks from placing the order to collection of the car. I cannot fault any of the process, except the nasty sweets you gave me from China! Delivery was excellent, very friendly and helpful. 
Dear Ling
Brilliant. A pleasure to deal with - straight forward, simple quotes followed by a super-fast service. Excellent delivery of my Passat TDi, on time. Pleasant. Thanks a million. 
"Refreshing to receive a great service. No hard sell, no falseness - does exactly what it says on the tin! I received my car in less than three weeks from my initial enquiry - unbelieveable! My Zafira arrived early with great service. Excellent. A great, fresh approach. Would recommend to anyone." 
"Hi Ling, I received my Mazda RX-8 just over a week ago and I am really pleased with it. A great car at a fantastic price. Many thanks for your efficient service. The car arrived at 9am on the stated delivery day. The dealer was excellent. I will be back in two years for another great deal!" 
Hi, Ling
This is truly the most amazing site that I have stumbled upon. Incidentally, I do actually want a car, too! Thank you for being so passionate about your business and so brilliantly funny. After 3 hours of trawling the net for my new car, I am glad that I found you.
We would just like to say that we are very happy with our BMW X3. Ling was very helpful from the start and was a pleasure to lease from.
